[Resolved] Videocon D2H — Reharged to wrong d2h account

Narsing Ilegaonkar

Jul 23, 2022

Website:

www.d2h.com

Dear team,
I kindly inform you that on 22 July 2022 while recharging my Videocon D2H account (customer ID:[protected] I mistakenly recharged to my old Videocon D2H account (Customer ID:[protected] by recharge of 155₹, 50₹ and 99₹.I request you to kindly give credit/transfer of amount to my Current Account.[UPI transaction IDs respectively:[protected],[protected],[protected]]

thanks.

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Jul 31, 2022

Complaint marked as Resolved

I think they did call me but I was just not there to pick up the phone. If you provide the correct information, they will resolve your problem even if you don't pick up the call, and yeah the experience was awesome.

d2h customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2022

d2h Customer Care's response Dear Narsing,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Narsing,

My team tried to reach you but you were not contactable. As per your request, the payment has been transferred from customer id[protected] to customer id[protected].

Thanks & regards

Jul 31, 2022

Updated by Narsing Ilegaonkar thank you, d2h customer care as well as consumer complaint team. My complaint has been resolved.