[Resolved]  Videocon D2H — replaced set top box but getting signal not found msg after some time of watching tv

In last week only i replaced my d2h set top box because my old set top box not getting power. Customer care told me replacement charge is 250 & technician visit charge is 200 but that technician took total 700 rupees from me. After installing new set top box from next day onwards after switching on tv i can watch tv only for 15-20 minutes then it shows 'signal not found' msg. Then i need to switch off tv for 15 mins then again i have to on it. This cycle continues. I mailed to customer care lot of times but they are not responding properly. And now they blocked my mails also. Also i am not able to login in their website. From more than 5 yrs i am using d2h but now i am feeling that this company is simply hopeless. They don't know how to give service to their old customers.

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Aug 6, 2021
Complaint marked as Resolved 
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Dear Sheetal,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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