Videocon D2H — Satellite D2H | |||
I'm Using Videocon D2H service for past 4years and today(7th April'16) I downgrade my package from South silver sports to South silver. After downgrade I got successful downgrade message to my mobile, but Connection got dismissed and for that I frequently called Service center to resolve the issue. But NO PROPER TECHNICAL PEOPLE available through phonic help, very poor support and they taken complaint as it will resolve within 5pm but in vain. Again I called them and this time executive connected to her supervisor where he also not technically good enough not resolved my issue, he said our engineer will visit to home and check for issue with service charges applicable. I demanded if any hardware issue means I'm ready to pay but for technical support I can't, but he forcefully refused to listen and pulled me to pay if help required and even for blank screen without resuming services main account balance also melted as daily rent. VERY VERY POOR SERVICE - VIDEOCON D2H Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
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