Address: | Mumbai City, Maharashtra |
This is to inform that i have made a compliant about the non working of the set up box on tuesday i.e 07.06.216. Till now it was not resolved. two people have come at different times and both gave different problem without informing what is the exact problem. repeated requests have made to the customer care but they gave pathetic replies and every time we call customer care they generate a different complaint number and an SMS is sent informing that it will be resolved within 24hrs. So when we call up customer care we are not aware which no to refer.
the complaint numbers generated are
[protected] on tuesday 07.06.2016
[protected] on Thursday 09.06.2016
[protected] on wednesday - 08.06.216
43645277 on friday - 10.06.2016- work order
[protected] on saturday -11.06.2016
The more pathetic is that i received an SMS stating that my complaint no[protected] is resolved.
really got fed up with the service. Was this information helpful? |
We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon D2H