Videocon D2H — Subscription is over within 10 months

Raj Patadia

from Rajkot, Gujarat

Address:

Rajkot, Gujarat, 360005

I had buy new connection d2h on july 2015; to 1 year subscription my id is[protected]
Even days before my subscription is over due to insufficient funds
I had talked to customer care has registered my complaint no.[protected] dated 02/05/2016 on 10:22 am and resolved same day on 12:26pm with reason that our company has provide one channel free and automatic renew on your d2h without any call from customer care nor wia massage
But company has cheated due to reduce 2 months subscription.
I am really dissatisfied with this company
Please resolved my complaint and refund or 2 months extend my service. Immediately
Thanks

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Comments

Pretty Aishwarya Issyogi

from Delhi, Delhi

Why was my d2h box setting lost channels are lost pls check ..

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Raj,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Raj,

We would like to inform you that Add On d2h cinema was activated on basis of IVR call done from our end on your RTN [protected] on Aug 8th 2015 at 11:52 am having call duration of 11 Sec & after receiving confirmation prompt from your end same Add On was activated on Aug 9th 2015, since then we have not received any request for deactivation of same Add on from your end, however same has been cancelled now on May 2nd 2016.

Warm Regards,
Videocon D2H