Videocon D2H — unable to view channels selected

Address:560010

Hello, it's been almost a month now and still my Service provider - Videocon d2h are unable to resolve my issue of not being able to watch the channels that I had selected. Although, I have repeatedly sending emails to Customer Care and calling them still there is no solution. It all started after the new rules initiated by TRAI. Please do take action against the service provider.
My subscriber ID is 91959616 in the name Sagar Singh
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Videocon Industries customer support has been notified about the posted complaint.
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Dear Sagar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Regards,
Team d2h
Dear Sagar,

We would like to inform you that your issue has already been addressed by our customer care team.

Regards,
Team d2h

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