Videocon D2H — unable to view selected channels

Address:

Behind RI & sub-tehsil building, Near co-operative bank, Bus stand, Chandrapur, 495692

I was selected channels as per rules of trai on 31st january 2019 and only 11 day view of selected channel but after that more than 12 days i was unable to view any or selected channels. Then i recharge ₹500 but after that as usual we unable to see channels and account balance was continuously deducted. I complained videocon d2h customer care number they called need to require updation physically with charges ₹200.

Kindly look into this issues, all customers are cheated by telecom companies and resolve our issue.
Regards
Rajendra kumar patel
Videocon d2h id 21215258
[protected]@mail.com