[Resolved] Videocon D2H — unable to watch ind vs aus cricket match on dd national channel

[email protected]

from Kolkata, West Bengal

Address:

712202

I was not able to watch Ind vs Aus 1st ODI match on DD National on 17th Sep 2017. The same thing was repeated today ie 21st Sep 2017 for the 2nd ODI match giving reasons its as per the Supreme court order. Well let me tell you first if all the order was for cable TV operators and not dish subscribed providers. Secondly if that's the case why are you charging us for DD national channel. Its a cheap strategy by your company to force us to subscribe to stat sports channel by paying extra. While replying back can you provide me the supreme court order and its reference details. If not I will be reporting to the I&B ministry.

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Oct 25, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Sep 21, 2017

Updated by [email protected] Waiting for reply

Verified Support

Sep 23, 2017

Videocon Industries Customer Care's response Dear Customer,

We would like to inform you that as per the Supreme court orders, DTH platforms have been barred from showing major sporting actions, retransmitted through DD channels, DD national in this case To continue watching the sporting event, kindly switch to Star Sports 1, Star Sports Hindi 1, Star Sports 1 HD or Star Sports Hindi 1 HD.

Warm Regards
Videocon D2H Team.