Videocon D2H — Unethical behaviour

Ratan Kute

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.videocond2h.com/wsc/index.aspx

Videocon D2h customer ID[protected] recharge for 3 months amounted rs.825 on 19 may 2016. After lodging complaint to activate the D2H service under complaint number:[protected] dated 20th may 2016 to videocon D2H customer care but the problem was not satisfactorily resolved before 27th may 2016 accordingly.
Hence availed some other TV cable operator service but till today that is 1st june 2016 no proper reply was given as well as not resolved my problem.
also considerable replies and refund for not activating service was not given by the service provider within the time limit assured.

Kindly considering the problem and try getting refund at its earliest.

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Ratan,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Ratan Kute

from Mumbai, Maharashtra

I have lodged a complaint earlier against Videocon D2H regarding the refund, but I haven't received the refund yet. They claim that they have refunded the amount but I haven't got any details so far. Please try and resolve my problem as soon as possible.