[Resolved]  Videocon D2H — Upgrade to HD Box - Hidden Installation Fees of Rs.350

Address:

Chennai, Tamil Nadu

I had upgraded my Videocon D2H Box from SD to HD on 20-Dec-2014 The technical team informed me to Recharge Rs. 999 on the account and took my request for Upgrade of Box. After All the Upgrade my Expiry date was 22-May-2014 with New South Gold Pack Between 20Dec2014 to 26Dec2014, the Expiry date changed to 26-Apr-2014. I dono how. Today when i contacted the support team, my conversation was abruptly cut down without any answer. Later in 15 mins, another service agent called up and explained that Rs. 350 has been charges for Installation. This is absolute Cheating. No one conveyed to me that there's a hidden installation fees for Box Upgrade. There's was no change in D2H Antenna, No change in Wiring. The technician had to just plug out old box and connect new Box. Does this cost Rs. 350 ? Pls explai