[Resolved]  Videocon D2H — Very bad response from senior customer representative or not resolved problem or charging extra money rude behaviour.

Address:

Mumbai City, Maharashtra, 400051

I have videocon D2h connection customer ID no 21745539 i am not using since march 2015 but videocon executive call me or message me to requesting me to recharge or giving me different different offer now i am recharged with ₹200 but my tv showing insufficiant balance i am wait 1 hour then call customer care they try to resolve but my problem is still not solve so they will provide me engineer to resolve problem but charging me ₹200 i will request to refund my money i will tell them deduct my 1 day money or return my money but they customer executive name sachin suri senior executive saying very rudely i will give you refund in 7 working days and i will deduct 7 days money so i will asking him to why you deduct 7 days money you will deduct only a day money but they refuse and saying me to i will never register your complaint and saying i will not give you money back very rudely.

SO I WANT JUSTICE BECAUSE THESE COMPANY HAS NO SERVICE CENTER OR GALLERY WE CAN CONTACT ONLY THROUGHT CUSTOMER CARE PLZZZ HELP ME. MY CONTACT NO [protected] OR EMAIL ID [protected]@gmail.com.