[Resolved] Videocon D2H — very poor signal voice break up & picture struck up

Mageshraji

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu

Dear Sir/madam, . I have purchased a 32'' LED TV of Philips from vasanth & Co home appliances, Tambram, chennai, on 01/01/2014; with videocon D2H set up box. i am facing more problem in that D2H, realy am feed of about videocon D2H poor signal because HD not working properly signal error more struck up picture not clear voice break up not interest to look picture on tv .just before 3months only bought more time am adjusting still not clear.so please do needful ..My area as Guduvancherry (Madampakkam) Regards G.Magesh kumar [protected]

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Aug 14, 2020

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Apr 03, 2014

Updated by Mageshraji This is my ID[protected], package south platinum HD...

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Magesh,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon d2h Team

Videocon Industries Customer Care

from Mumbai, Maharashtra

Dear Magesh,

We understand that our representatives have got in touch with you and have resolved your issue changing the LNBF. We have also taken a note on your confirmation that, your product is working fine. We have also informed you to upgrade to New South platinum HD pack
to get the above channels. Please feel free to contact us in future. Thank you.

Warm Regards,
Videocon d2h Team