[Resolved] Videocon D2H — Videocon D2H error message E04-4 Smart card not inserted properly

[Resolved] Videocon D2H — Videocon D2H error message E04-4 Smart card not inserted properly

D Deepak3011 from Delhi, Delhi Mar 31, 2022 Apr 2, 2022 This thread was updated on Apr 2, 2022

I am a consumer of Videocon d2h. My Customer ID is[protected] and I have raised a complain for error message smart card not inserted properly (E04) with the customer care department multiple times. Every time they said we have raise the comand wait for 15 minutes but nothing happend and after that they told me to visit engineer will resolve this amd for that you have to pay Rs.200. The same issue occur previously 4 months back and customer care resolved this. This is totally harrasment by the company they want money for nothing. Kindly resolve this. Deepak [protected] Was this information helpful? No (1) Yes (1)
Mar 31, 2022 Complaint marked as Resolved I am a consumer of Videocon d2h. My Customer ID is 219178562 and I have raised a complain for error message smart card not inserted properly (E04) with the customer care department multiple times. Every time they said we have raise the comand wait for 15 minutes but nothing happend and after that they told me to visit engineer will resolve this amd for that you have to pay Rs.200. The same issue occur previously 4 months back and customer care resolved this. This is totally harrasment by the company they want money for nothing. Kindly resolve this. Deepak 9871184186 d2h customer support has been notified about the posted complaint. Mar 31, 2022 Updated by Deepak3011 I am a consumer of Videocon d2h. My Customer ID is[protected] and I have raised a complain for error message smart card not inserted properly (E04) with the customer care department multiple times. Every time they said we have raise the comand wait for 15 minutes but nothing happend and after that they told me to visit engineer will resolve this amd for that you have to pay Rs.200. The same issue occur previously 4 months back and customer care resolved this. This is totally harrasment by the company they want money for nothing. Kindly resolve this. Deepak [protected] Verified Support Apr 02, 2022 d2h Customer Care's response Dear Deepak, Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon. Thanks & regards Verified Support Apr 02, 2022 d2h Customer Care's response Dear Deepak, My team tried to reach you but you were not contactable. Please share an alternate number for further assistance. Thanks & regards
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