[Resolved]  Videocon D2H — videocon d2h exploiting money from consumers without proper service and irresponsible reasons

Address:

Kurnool, Andhra Pradesh, 518002

Hi, I did my 1st recharge after new TRAI rules for 3 months (Rs: 900/-). Mean while last month it is not recharged as my parents are not available and are out of town for operation. After recharge no channels are coming. I reached customer care and they told there is a technical issue and for the service i have to pay Rs: 200/- and as i did not recharged for last month else they wont. I told this issue is just after you updated your system as per new TRAI rules and that too you are charging more compared to others and this is 2nd time you are doing this to me only after making payments you are withholding the services. I asked please refund my 3 months amount i will close my account as you are doing this 2nd time to me. Customer care told they will not refund the amount and i had to use it and it will automatically disconnect after 3 months either it is working or not working, so pay Rs: 200/- else without any services your 3 months amount is waste as they will not refund.

My Subscriber ID:[protected]