[Resolved]  Videocon D2H — videocon d2h fooling

Address:

Pune, Maharashtra, 411019

Hello, this is regarding mail recd from Videocon d2h dated 06.02.19 that despite TRAI new rule I can continue to use my old pack and my validity will not be affected as I have done 2 years recharge in 2018 and as per company policy I am covered under price protection. This referred mail was in response to series of mails I had sent to d2h seeking clarification on new TRAI rule. But now they have changed my pack without my consent and have stopped various channels as per the original pack and have also reduced my validity date. I want all channels which were part of old packs to prevail along with my original validity date. If those channels are not available I want the differential money to get credited in my account