Videocon D2H — videocon d2h is forcing to take all 100 fta channels

Address:Thane, Maharashtra, 401401

At the time of Creating My Own Channel Pack, it is shown in the website of videocon d2h that the 100 free-to-air channels have been made mandatory for all the customers which is against the new rule.As per TRAI rule only 25 DD channels are mandatory.There is choice for consumers to choose the channels as they wanted from FTA channels (25 DD Channels are compulsary).

At the time of channel selection through Family Baquet, they are charging Rs.20 extra for every 25 channels beyond 100 channel, this is only because of 100 mandatory FTA channels forced by videocon d2h.

We request you to take the necessary action as early as possible.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is true. videocond2h doesn't allow customer to choose the FTA channels. They say as per TRAI regulations the following channels are mandatory and push 100 FTA channels of their choice to the customer. Wondering how they could do like this. I think TRAI has come up with regulations they dont have proper mechanism to monitor whether its implemented as per their guidelines..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information