Videocon D2H — videocon d2h is forcing to take all 100 fta channels | |||
At the time of Creating My Own Channel Pack, it is shown in the website of videocon d2h that the 100 free-to-air channels have been made mandatory for all the customers which is against the new rule.As per TRAI rule only 25 DD channels are mandatory.There is choice for consumers to choose the channels as they wanted from FTA channels (25 DD Channels are compulsary). At the time of channel selection through Family Baquet, they are charging Rs.20 extra for every 25 channels beyond 100 channel, this is only because of 100 mandatory FTA channels forced by videocon d2h. We request you to take the necessary action as early as possible. Was this information helpful? | |||
Videocon Industries customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
This is true. videocond2h doesn't allow customer to choose the FTA channels. They say as per TRAI regulations the following channels are mandatory and push 100 FTA channels of their choice to the customer. Wondering how they could do like this. I think TRAI has come up with regulations they dont have proper mechanism to monitor whether its implemented as per their guidelines..
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