Videocon D2H — videocon d2h not allowing to unsubscribe

Videocon d2h is not displaying tariffs for its own channels i. E. Movies etc when i subscribed it says it has a lock in period of one month which amounts to unfair trade practice on their part as they are not allowimng to unsubscribe it as per my wish. They are cheaters they want you to subscribe but no choice as to unsubscribe as per our wish (Which other operators allow). They are violating trai guidelines hence strict legal action should be taken against them.
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Videocon Industries customer support has been notified about the posted complaint.
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Not accepting any complaint call.
I have loss some Malayalam channels.
d2h Customer Care's response, Apr 12, 2019
Verified Support
Dear Customer (Adharsh),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Adharsh PP5's reply, Dec 12, 2019
ID:60208046
My old registered number [protected]
And now my new mobile number [protected]
Pls change my new number from old number
d2h Customer Care's response, Apr 11, 2019
Verified Support
Dear Praveen,

Thanks for writing to us. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Customer ID[protected], until we don't call your customercare I am unable to get connected with channels. I have valid & paid channels. Y is this problem every time. I have not asked for NaMo channel, Y is it being shown? Stop the channel immediately or I will put it on social media.
Jai hind.
I want to change my registered mobile number of Videocon d2h.
d2h Customer Care's response, Apr 12, 2019
Verified Support
Dear G.B.Behera,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
My existing RTN [protected] has been deactivated. Kindly change the number to [protected].
Tried calling over customer care number but busy lines message answer every time.
Kindly change the number at the earliest.
d2h Customer Care's response, Apr 12, 2019
Verified Support
Dear customer (asdec15),

Kindly share the mobile no. which you want to update in your account with your customer ID at [email protected] as we are unable to fetch RTN on this website.

Regards,
Team d2h
Dear Ruchi,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h

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