My customer id. is[protected].
I already have Amar Bangla combo pack but none of the channels are available, it shows signal not available.
I have been calling in Videocon D2h customer care service since 28th of May every day they say that they will be an sending an technical staff with in 24 hours to resolve the issue but no body actually comes to check.
Customer care staff is also very rude and unprofessional, they give wrong information and every other day they say a different problem.They even hang the phone while in conversation.
If they are so incompetent with their work then they should not charge unnecessarily for the services that are not being provided. It's so inconvenient even to ask for assistance when there is no body willing to listen to my issue.
I hope My complain will be resolved as soon as possible. Was this information helpful? |
Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.
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