[Resolved] Videocon D2H — videocon d2h product, channels change automatically

mallik1803

from Bengaluru, Karnataka

Website:

www.videocond2h.com

Hi, i have been using videocon d2h, due to some technical issue with the product, channels are automatically changing. May be the issue could be due to software bug. Customer care is not competent to handle such issue and to check this their are pushing for technical person visit to my location, changes of which i have to bear.

Request for a resolution on the same, as i have recharge on 17 june, and your product is not working.
Resolution can also be that you can take back your product.

Was this information helpful?

No (0)

Yes (3)

Jul 21, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Jun 19, 2018

Updated by mallik1803 i wanted to updated more with my experience with videocon d2h.
When i dont see unsuscribed channels that is fine for me and for them. when i pay more and subscribe to a channel, even after that i don't see that channel means - customer care resolution is visit by technical team for which i have to pay service charge.:)
What is this customer care for

Verified Support

Jun 20, 2018

Videocon Industries Customer Care's response Dear Mallik,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team