Videocon D2H — videocon d2h service & customer support

Address:

Ward no 17 Dabli Rathan, Hanumangarh, Rajasthan, 335801

Dear trai,

I am a videocon d2h user with customer id[[protected]]Name Jitendra Kumar chilana. Since from last 1 & 1/2 month, i am facing n no. Of issues regarding services of videocon d2h, which is Bad behevaier from customer support and no reply, after lots of requests no solution provided, frequent unfair balance deductions.

As it's happening frequently i request you to intervene & provide resolution. Lodging complaints again & again isn't feasible with videocon d2h. They keep our call on hold for mammoth duration (30 min). Sometimes call gets disconnected & they don't bother to call back. If we write email, they simply avoid to reply it.
They say again and again our system is down please call after 30 min but after 30 min they say again these word.
Now i am so furious, that i even don't want to use their services but unfortunately i have invested money in buying their useless products. I want my money back for the investment done on their set top box & umbrella.

I hope needful action will be initiated from your end & strict action will be taken against videocon d2h.