[Resolved] Videocon D2H — videocon d2h service recharge not done successfully

Vishnu Chaudhar

from Pune, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	Videocon d2h.in

I, chaudhar vishnu complaint for videocon d2h service recharge through sbi master debit card is not done but my account balance is debited. Today on dated 24/12/2018 at around 9 am. I have recharged of rs.347 on videocon d2h website through sbi master debit card with the help of android cell phone. Recharge process is complete upto otp no. I have enter otp no. After this my bank account balance deducted but recharge process is not successful. Why? Please help me solvent this problem. Please refund my debited account balance or recharge videocon d2h service.

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Feb 4, 2019

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Dec 24, 2018

Updated by Vishnu Chaudhar Recharge process is not successfully

Verified Support

Dec 28, 2018

Videocon Industries Customer Care's response Dear Customer,

Thank you for writing to d2h.

We would like to inform you that we have not received any transaction of Rs 347/- on 24th Dec’18 in your d2h account. Hence we request you to get in touch with your respective vendor for the same

If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible

For details of all our Products and Services, you may visit our Website https://www.d2h.com/

We endeavour to provide you with the best TV viewing experience. We value your association and assure you of our commitment to serve you better.