Videocon D2H — videocon d2h setup box is not working

See i have been paid my initial charges and then paying in advance for couple of months or year on day basis. When the service is down they have to check because i have been paying subscription charges day basis. Now 4 days over. I wanted service to see on my own whenever needed. But i could not see programs during countries festival time. I do not want to beg them further. I wanted my balance amount Rs 450 or 470 which i paid in advance only i wanted if they are not ready give back service. (I can not make payment for some once dump devices without my fault. can not pay service charges for simple visits.)

They never told their agreed policies with customer nor i agreed. They are not treating customer properly. they speak their own dynamic policies on their own without customer agreement. simply making money as much as possible. These kind of service providers taken granted on their own and setting the expectations dynamic way. these providers should be banned by government.

Not sure TRAI has any mechanism to eradicate such service provider from industry.

I know i'm the looser. But do not want to engage such service provider.

At least, I would like to get back my advanced paid remaining money back.