Videocon D2H — videocon d2h setup box issues

Address:

Upper Bazar Behind Fish Market, North Goa, Goa, 403401

I am bipin k mishra one of the customer of videocon d2h (Id[protected] since last eight year.

Service provider cheat me three to four times for changed setup box & recharge amount under customer id 98275353 name of customer bipin k mishra. Told me problem in set box. When i personalty checked the same set up box with same service provider out let, he checked & refresh the same with his instrument found ok. Very next day service engineer had came & told me problem in set up box. So that service engineer changed the set up box on 2 oct2019. After that same set up box we had faced problem on 31 dec 2019. It was not working.in the mean time we had left to moved native place due to one of my family member passed away.

Once we come back from native place on dated 14 jan 2020, connection was disconnected due to insufficient a/c balance. S o that again we were recharged my a/c with rs 181 on dated 15 jan 2020. Two days worked it without add on channel.

So again i raised complaint to service provider to check & correct it, he told me your set box issues is there. Some to be change with charge of set up box rs 250 +service engineer visit charge rs 200.

When i asked to service eng what was the issues in set up box, he did't tell.

Service provider has to authority to create problem in set up box.

My complaint no. Is[protected] on dated 19 jan 2020
Customer id 98275353
Customer name bipin k mishra
Jwala chs ponda goa.
Pin code.: 403401