Videocon D2H — videocon dth tv is very very bad service

Sanjaymahajan21

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400057

To trai
Subject - trai — complaint against videocon d2h for your urgent resolution required

I had done my recharge against my c. Id[protected] on last 2 week and the expiry date letter
But suddenly all the my previous channels have stopped.

I have been trying to contact the videocon customare care by phone, and customer care has started some unusable channels and what i need they are saying as per trai ruls you go through the online and select as you want. Request you please help new recharge monthly recharge 360 goldback but all channel 8 days is working but suddenly all channel is insufficient balance but i will check balance available in 250 rupees videocon customer care number is not always working
My customer id[protected]

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Videocon Industries customer support has been notified about the posted complaint.

Mar 11, 2019

Updated by Sanjaymahajan21 now Videocon customer care number is not working find the below number
[protected]
[protected]

Mar 14, 2019

Updated by Sanjaymahajan21 Videocon d2h is the worst possible service provider.
Their website and app both don't work and all the customer care number provided are either invalid numbers are don't connect. On writing to them they give you solutions which u had said are problems that don't work.
I have selected my own pack but that still hasn't even been activated and there is absolutely no response from them but they have charged for the whole months with no services provided

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Comments

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Sanjay,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h