Videocon D2H — videocon set top box showing e100-4 service issue after recharge. customer care not attending the issue

Kumar anand kumar

Address:	RMS COLONY, Patna, Bihar, 800020
Website:	VIDEOCOND2H

Sir, i recharged my videcon d2h on 24.03.2020 with rs 300. After that my set top box is only showing error e100-4 dervice issue. Customer care not responding inspite of email three times. Today on 26.03.2020 i again recharged rs 200. All the customer care toll free numbers are also not attending my calls. I want my money back in my account and switch over to other service provider if they are not resolving the problem or else i will have to seek help on consumer court.

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Comments

Devansh dadhich

from Powai, Maharashtra

No response from company after many calls...and mail's

d2h Customer Care's response, Mar 28, 2020

Verified Support

Dear Devansh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Anand,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards