Videocon D2H — without informed me, reduced the days in basic south monthly pack, not disconnect the added pack

Address:

Chennai, Tamil Nadu

I am srinivasan, my I.d. 95797675 i used morethan one year dth and used monthly south pack. six month back i added on sports pack i.e star sports etc. and sony pix till date not yet disconnected i conduct several time to customer case not pick up my call. now four days back i recharged 200/- for monthly south pack the amount has been credited but the days are reduced 30 days to 15 days without informe to the customer how the days are reduced. i request kindly disconnnect the added channels and increase the days and restore the orignal possission other wise i take necessary steps according to law. thank you srinivasan