[Resolved] Videocon D2H — Wrongly recharged my another inactive account

[Resolved] Videocon D2H — Wrongly recharged my another inactive account

V Venkatker from Ernakulam, Kerala

I recharged for 500 to my inactive videocon d2h account 30367720 instead of currently using account[protected]. My amount has been credited to inactive account. I don't have that product with me. I contacted customer care of videocon d2h they were not properly respond. They said we don't that option. Please help me to transfer that amount to[protected] customer id.. Was this information helpful? No (0) Yes (0)
Jun 10, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support May 09, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support May 10, 2017 Videocon Industries Customer Care's response Dear Customer, We would like to inform you that recharge of Rs. 500/- have been transferred in your customer ID[protected] on dated May 08, 2017. Please note that your current account balance is of Rs. 1, 141.36/- as on May 09, 2017 with next recharge date Sep 15, 2017. Please be informed that any changes in base package or add-on pack will affect the due date. Warm Regards, Videocon d2h Team
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