[Resolved]  Videocon India — Faulty ac, unsatisfactory service

It is very very strange unpleasant that you are asking me to share my complaint with you, complaint is already lodged, which you have received, but nothing has been done so far. However I will reproduce here under the contents of my complaint again,
I had purchased one AC 1.5 tone ( H & C) immediately after using for some time, some error occurred so it stopped working, service centre at srinagr was informed they told us that gas has leaked, so they refilled gas it worked again for some time, then same problem repeated, they were called they said compressor of of the system is defective, they replaced compressor and they installed samsung compressor in it, now a days gas again leaked, as we had put it off for 5 to 6 months, because it makes too much noise (outdoor unit) and shows all gas leaked. we are really fed up with your system, can you replace my outdoor unit at all, or otherwise I will go to consumer court for getting justice.
Model no VS5B3.WV1 S.NO[protected] SPLIT AIRCONDITIONER
Please & Please resolve my problem and instruct the service centre at Srinagar(J&K) to either correct the faulty outdoor unit or get it replaced and let me know why they have fixed SAMSUNG compressor inside the unit and the copper wires are touching the body resulting
in great noise which is untolerable . I am not satisfied with the services they provide they send some kinds on spot, they work casually
seems they are not well trained . I will send you some images of inside the out door unit.I hope you will entertain my issue on priority and let your customer not to move to the court.
Mir Bashir Ahmad [protected]