Videocon Industries Complaints & Reviews

Address: Bangalore, Karnataka

I have registered a case [BAN[protected]] on 9/8/2013 regarding my washing machine not working, the case was assigned to Madhu, the guy came to our house inspect the machine and said the PCB board needs to be changed. He went back and said that he will revert back in 2 days and will replace the PCB board. 3 Week passed but still I did not hear anything from Madhu. On 30/8/2013 I receive a message saying the case has been closed. I was surprise to receive this message, when I call the service center they opened a new case [BAN[protected]] which is now assigned to Hedayathulla. I called Hedayathulla he again said the same thing that he will revert back in today days with new PCB board. Finally the PCB board was replaced on 21/9/2013. the machine still was not fixed, even this PCB board was not working called the guys the same day within an hour, they told me to wait for a day then it will start working, but still the machine is down. Raised another case on 22/9/2013 [BAN[protected]], they closed this case after a week. I am keep on sending mails but no one is responding, i have all the mail exchange with me. Case Details Below: Case no: BAN[protected] --- > registered on 9/8 --- > case was closed without resolving -- > Madhu --- > [protected] Case no: BAN[protected] --- > registered on 31/8 --- > case is opened --- > Hedayathulla --- > [protected] case no: BAN[protected] --- > 22/9/2013 --- > case was closed without resolving

Aug 14, 2020

Complaint marked as Resolved

Oct 14, 2013

Updated by abhishekkashyap The PCB board which Hedayathulla ([protected]) change is not working.

At the time of replacing the PCB board I asked Hedayathulla ([protected]) that the PCB board looks pretty old, will it work.

He replied back saying no sir it will definitely work.

But unfortunately it did not work.

Don’t you have a working PCB board to change.

And how come someone close the case without even resolving

-Abhishek
[protected]

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Address: Hyderabad, Andhra Pradesh

Dear sir, Fully automatic washing machine problem complaint raised on 6 August 2013, HYD[protected] resolution code is S53219 One executive came on one fine day he open to try the tub it`s not open another day he came same per son that name was Mr, nagesh Open the only bottom lid and told change the studs and the studs was not available our stock then give me one week or 10 day`s i will order over to company and he gone. I am waiting for that executive he will not came one fine day try to call myself to that person he talking to me he told the part was not available I will give mail id please send the Purchase bill and washing machine photo graph i will give you e mail id after 1 Hour. Then my forget it .suddenly one fine night 11-40PM 25September 2013 Dear customer your call has been cancelled. Is your Product Repaired? Please reply Y/N To [protected] I am replying the message N To that no. And again complainted on 26 september 2013 The complaint no isHYD[protected].Any body not attend the complaint Again complainted customer care 39404040 They given another complaint no HYD[protected] Serviced by NAGESH-[protected], SVC Centre [protected] Not responding that complaint What is this How to solve this problem Give me sujjession Regards, V.shivakoteswarreddy, Hyderabad,

+2 photos

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Address: Kolkata, West Bengal

Hello...! I had purchased a semi automatic washing machine (7.6KG, Rosa) from one of your delear named Harmony House at Kolkata on 12.08.13. The got delivered to me on 16.08.13. I called the customer care to install the machine but they said, semi automatic machine are not meant to be installed by the company and you need to do it yourself. I opened the machine on 23.08.13 and found that the back portion (body) of the machine is CRACKED. immediately called the customer care and lodged the complain. The below are the two SMS i received after the complain: Dear Customer your Complaint KOL[protected] to be serviced by ANAL MUKHERJEE([protected]).Pls Provide Resolution Code S74042 after satisfactory job completion. Dear Customer your Complaint KOL[protected] to be serviced by AVIJIT SARKAR([protected]).Pls Provide Resolution Code S74042 after satisfactory job completion After continuous and almost daily follow-up with the customer care, till date no one has reverted to sort out my problem. The after sale service of Videocon is horrible and pathetic. If you want sale your machine, you should also have the ability to provide service as well. Both the above mentioned person never pick up the call. Thus harassing me.

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i purached videocon DDB vje32fh vx tv two days ago but the picture quality is so bad i feel like throwing the tv away. i an not satisfied with product its videocon prime product and if this is their best then they should stop making leds tv. is there any possibility that i can return this tv back beacuse it has some serious issues also in usb playback fullhd videos gets stopped after every few minutes and then resumes

Aug 14, 2020

Complaint marked as Resolved

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Address: Nashik, Maharashtra

PURCHASED ON : 08/06/2013. DEALER : THE BANWARILAL MARKETING NASHIK: SERVICING BY: SHREE SAMARTH SERVICES, AUTHORISED SERVCE PROVIDER. THE DEALER HAS STAMPED THE COPIES OF THE CARDS IN THE SERVICES MANUAL BUT ADVISED NOT TO MAIL THE SERVICE CENTER COPY & CSO AURANGABAD COPY. THE FORMS ARE IN THE MANUAL. THE MACHINE HAD TO BE SERVICES TWICE DURING THE TWO YEARS PERIOD. NOW SINCE 29TH AUGUST THE MACHINE IS ATTENDED 5 TIMES. IT WORKS WHEN ATTENDED & AGAIN THE NEXT DAY OR TWO DOES NOT WORK AT ALL. POWER SUPPLY BUTTON DOES NOT FUNCTION. HAVE PAID SERVICE CHARGE OF RS. 250/- NOW WE ARE TOLD THAT THE "GPS" PART IS REQUIRED TO BE REPLACED. GRIEVANCES: 1) DOES THE "GPS" ( WHATEVER IS THAT) LIFE IS ONLY 2 YEARS & THREE MONTH & IS IT A COMMON PROBLEM? 2) WHAT IS THE ACTUAL PRICE OF THE SAID PART. THE SERVICE PROVIDER HAS SENT DIFFERENT PERSONS EACH OF THE 5 TIMES & WE HEAR DIFFERENT PRICES. 3) HAS THE COMPANY A POLICY OF ANNUAL MAINTENANCE CONTRACT FOR SERVICING AFTER WARRANTY PERIOD? HAS A CONTRACT FORM FOR THE SERVICING ? HOW WE CAN GET THE SAME? WHAT IS THE AMOUNT FOR SUCH SERVICE DO WE GET THE REPLY FOR THE ABOVE IN A WEEK OR BEFORE?

Aug 14, 2020

Complaint marked as Resolved

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i have brought Videocon Digi Marine washing machine two years back. now its panel was not working properly. i logged the call to videocon service provider in Pune. his person came after 15-20 days of call logged that also after so many follow-ups. afterthat he checked the machine and said that we need to change the whole panel amounted to Rs. 3000/- approx. Also he suggest us that our machine is in very bad condition and we need to change pipe and other parts also. and he charged Rs. 350 /- visiiting charges. i convinced him that we need not change whole panel only one key we can change, this is special feature of our machine. but he said no... then i showed my washing machine to local service provider. he just made servicing of my panel and confirmed that my machine is in very good condition. and now machine is working properly and also he charged nothing. it means we believe videocon authorised service provide with blind eye and they cheat us..

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hello sir, I have been using videocon sim from one month.hello sir,now i have internet connection problem.and also i have used internet in my mobile.but internet computer nal nahi chal reha.pc nal connect karn lai intex ki 3.5 G dongal used ki but connnect to ho jata hai par internet nahi cahlta. jb care center per phone kia tb wo khte hai ke abi hum aap ki complant dal rahe hai . par hun tak internet ki problem solv nahi hooi complain no. Req ID : 956065 and Mon 26-Aug-2013 19:41:02 date nu mobile no = [protected]

Aug 14, 2020

Complaint marked as Resolved

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S

sukhvir 3975

Sep 2, 2013

range and internet problems videocon sim

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Address: New Delhi, Delhi

From: Mahendra aggarwal <[protected]@yahoo.co.in> Subject: Fw: videocon is cheating to indian buyers To: m.[protected]@vgmail.com Date: Sunday, 23 May, 2010, 3:53 PM [protected]@aajtak.com, [protected]@network18online.com, [protected]@network18online.com, [protected]@moneycontrol.com, [protected]@ndtv.com, [protected]@indiatimes.com, [protected]@zeetv.com, [protected]@zeenetwork.com, [protected]@aajtak.com, [protected]@gmail.com, [protected]@ddnews.com, [protected]@timesnow.tv, [protected]@liveindiatv.com, [protected]@yahoo.com, [protected]@mhonenews.com, [protected]@indiatvnews.com, [protected]@timesgroup.tv, [protected]@vsnl.net, [protected]@starnews.co.in, [protected]@hindustantimes.com, [protected]@timesofindia.com Date: Sunday, 23 May, 2010, 3:52 PM --- On Sun, 23/5/10, Mahendra aggarwal <[protected]@yahoo.co.in> wrote: From: Mahendra aggarwal <[protected]@yahoo.co.in> Subject: videocon is cheating to indian buyers To: [protected]@nic.in Date: Sunday, 23 May, 2010, 3:35 PM To, Sh. K.L.MANGTANI 5TH FLOOR SHASTRI BHAVAN NEW DELHI To, The chairman Serious Fraud Investigation New Delhi To, The chairman Competition commission of india New Delhi To, The chairman Serious Fraud Investigation New Delhi [protected]@nic.in Respected sir, This is to inform you that Videocon is making fool to the Indian customers and are giving the schemes to cheat the customers. During 2005, the company had announced for the consumers that buy 34” VIDEOCON Colour Tv and get 32” LCD Free in 2010. On the above attractive scheme, the company sold 1.0 lakh TV sets to the Indian Buyers ^ charged @7,000/- each. The customers are running behind the dealer and dealer behind the company but the company has totally refused to give and fulfill the scheme . VIDEOCON Company has again launched the another scheme existing PAISA VASOOL to cheat the Indian consumers through its dealers/distributors. When the company is not fair in its previous scheme how a new consumer can believe the New scheme. It is recommended to all the consumers not to believe such greedy schemes. We have also approached the Director General (Investigation Registration) to look in to the matter and investigate the case since it is a very high amount and the company has failed to fulfill its commitment and promoting Unfair Trade. M A Majria President [protected] Indian Quality centre Regd NGO for consumers benefits NoS/34742

Aug 13, 2020

Complaint marked as Resolved

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I

iqcorg

from delhi, Delhi

Sep 22, 2013

----- Forwarded Message -----
From: Amit Kaushik <[protected]@caryaire.com>
To: [protected]@yahoo.co.in
Sent: Monday, 16 May 2011 3:38 PM
Subject: Fw: Maano Ya na maano offer

----- Original Message -----
From: Amit Kaushik
To: [protected]@yahoo.co.in
Sent: Monday, May 16, 2011 3:37 PM
Subject: Fw: Maano Ya na maano offer

Dear Sir,

With reference to our telecon, please find enclosed our contact details -

1) Certificate No. - 152371 ( R.N.Sharma ), Contact person - Amit kaushik - [protected]

2) Certificate No. - 152370 ( Nupur Raghav ), Contact person - Jagdish Singh Raghav - [protected]

Thanks

Amit Kaushik

----- Original Message -----
From: Amit Kaushik
To: [protected]@videoconmail.com
Sent: Thursday, May 12, 2011 3:31 PM
Subject: Maano Ya na maano offer

KIND ATTENTION : MR. SALONKE.

Dear Sir,

We are following up below mentioned issue of free gift of Plasma TV with you since last three months but we regret to inform you that till date we had not received any reply in wirtten from your side even we had send our complaint to you thru DTDC courier vide docket no. Z33133345 dtd. 13/04/2011 and same was received by you on dtd. 16/04/2011 ( courier POD shall be submitted if required by you ) but still we did not received any reply in written from your side.

Now we would like to inform you that you have not left any choice for us instead of approaching Consumer court. We still request you to acknowledge our matter and provide us details of our free gift . We will wait for another couple of days and if in the mean time we did not receive any reply from your side than we will assume that you have no intention of giving gift to us and we will forward our application to the consumer court on 16/05/2011.

Waiting for your response.

Thanks

R.N.Sharma
100/B, Gali No.4, bank Colony, Delhi Road,
ModiNagar - 201204,
Dist. - Ghaziabad.
U.P
Phone[protected],
Mobile - [protected]

----- Original Message -----
From: Amit Kaushik
To: [protected]@videoconmail.com
Sent: Wednesday, April 13, 2011 12:45 PM
Subject: Fw: Maano Ya na maano offer

KIND ATTENTION : MR. SALONKE.

Dear Sir,

With reference to our below mentioned complaint and our telecon held with you today i.e on 13/04/2011 at 1201 hrs on telephone no.[protected], we once again let you know that we want only Plasma TV at free of cost basis only and we donot want any other product as per options send by you.

Please let us know by which date we will get our free gift of Plasma TV against our certificates no. 152371 & 152370.

Please give the reply of this mail at the earliest and let us know the exact ststus as this matter is already pending from last two months and we do not want further delay in this regard. In case of any problem in giving free gift, please let us know in writting so that we can go ahead for our further couse of action.

For your reference hard copies of same we are sending to you through courier today and docket details shall be given to you later on.

Please take this matter on top priority and let us know the status in writting only as verbally we will not accept any thing.

Thanks

R.N.Sharma
100/B, Gali No.4, bank Colony, Delhi Road,
ModiNagar - 201204,
Dist. - Ghaziabad.
U.P
Phone[protected],
Mobile - [protected]

----- Original Message -----
From: Amit Kaushik
To: [protected]@videoconmail.com
Sent: Thursday, April 07, 2011 12:07 PM
Subject: Fw: Maano Ya na maano offer

Dear Sir,

With reference to your attached letter regarding our free gift of 32" Plasma TV under maano ya na maano offer we have to pay Rs.4980/- towards taxes and Rs.400 plus Rs.700/- extra for table top stand and installation i.e we have to pay Rs.6080/- extra for getting our free gift.

With reference to above charges we would like to inform you that at the time of purchase nobody confirm us that this much of amount we have to pay extra at the time of delivery of our free gift and even in your catalogue you have mentioned that you will provide 32" Plasma TV against certificate without paying any extra cost ( catalogue copy attched for your reference ).

Even the certificate was handedover to us by your dealer after 45 days from the date of purchase and when we gone through your certificate terms and conditions mentioned on back side which states that the transportation cost from the said point and all local taxes shall be borne by customer. This condition mentioned in your point no. 12 only while you have not mentioned the same any where in catalogue or certificate while as per company policy if your are not giving free gift than you should not compaign like this, you have to mention clearly that this Plasma TV is not provided by company at free of cost basis and company is going to charge so much amount of money at the time of delivery.

After 45 days we talked to your dealer ( M/s Sushil Electric Co.Ghaziabad U.P ) and ask him that he has cheated us as he did not tell us anything regarding the taxes and than we ask him how much amount we have to pay extra at the time of taking our free gift as at that time we had made our full payment and we did not have any option for quiting this scheme than he told us that there will be very very nominal charges of Rs.500/- only which we have to pay at the time of taking our free gift.

But now after completion of three years when we send mail to you on 14/02/2011 at [protected]@videoconmail.com e-mailid we did not get any response from your side and even we talk to your executives Mr.Madhusudan Khanonkar at head office at nos.[protected] and your branch office at Ghaziabad U.P with Mr.Abhay trivedi on mobile no.[protected] but we did not get any confirmation / reply from your side and we were following up with you on phone on regular basis ( phone details shall be submitted if required ) and finally we wrote a harsh mail to you on 06/04/2011 i.e after 51 days and after that only you have send your mail in which you are demanding Rs.6080/- extra for our free gift.

We would like to inform you that after purchasing Videocon product we got free harashment from your side as we are mentally harashed by your behaviour / attitude.
Please let us know when we should get our Plasma TV 32" at free of cost basis only i.e we will not pay anything extra for the same as this a cheating done with us.

Please revert back at the earliest for this issue and donot force us to opt legal battle with you.

Enclosure -
1) Bond letters send by you in which you were demanding Rs.6080/- extra.
2) Certificate No. 152371.
3) Invoice copy of your dealer M/s Sushil Electric Co. Ghaziabad U.P - Bill No. 412 dtd. 27/03/2008.
4) Photo Identity - Voter ID Card.
5) Catalogue - In which you have mentioned that you will provide 32" Plasma TV against certificate without paying any extra cost

Waiting for your reply.

Please donot delay in giving reply.

Thanks

R.N.Sharma
100/B, Gali No.4, bank Colony, Delhi Road,
ModiNagar - 201204,
Dist. - Ghaziabad.
U.P
Phone[protected],
Mobile - [protected]

----- Original Message -----
From: Amit Kaushik
To: [protected]@videoconmail.com
Sent: Wednesday, April 06, 2011 3:24 PM
Subject: Fw: Maano Ya na maano offer

REMINDER

Dear All,

Please note that we had forwarded our request for below mentioned offer on 14/02/2011 under Mano ya na maano offer for our free gift of Plasma TV and after that we started coordinating with your team Mr. Madhusudan Khanonkar at head office at nos.[protected] and your branch office at Ghaziabad U.P with Mr.Abhay trivedi on no. [protected] on regular basis but we regret to inform you that till date we did not get any response from your side, you were supposed to send me the free gift but till date we had not received the confirmation neither thru mail nor thru courier.

Whenever we called your team they simply said one word " Sorry " and after that they again did not respond and I am not able to understand the reason behind this.

Please let me know by which date I will receive my free gift of Plasma TV.

For your mano ya na maano offer I would like to say that " Na Maano ".

Waiting for your reply.

Thanks

R.N.Sharma
100/B, Gali No.4, bank Colony, Delhi Road,
ModiNagar - 201204,
Dist. - Ghaziabad.
U.P
Phone[protected],
Mobile - [protected]

----- Original Message -----
From: Amit Kaushik
To: [protected]@videoconmail.com
Sent: Monday, February 14, 2011 4:25 PM
Subject: Maano Ya na maano offer

Dear Sir,

We had purchased one no. of Videocon TV of 34" under the mano ya na maano offer from M/s Sushil Electronic Co. vide Invoice No. 412 dtd. 27/03/2008 and under this scheme we will get one plasma TV after completion of 35 months.

Now our 35 months has been over, please let us know how to go ahead for this scheme.

Enclosed - Invoice of your Dealer and scan copy of your certificate and identification of below mentioned claimant.

Thanks

R.N.Sharma
100/B, Gali No.4, bank Colony, Delhi Road,
ModiNagar - 201204,
Dist. - Ghaziabad.
U.P
Phone[protected],
Mobile - [protected]

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Address: Hisar, Haryana

my name is rahul . my complaint against about videocon sim company. my 2nd number [protected] ( videocon). is number se port ka sms nhi ja rha . jb care center per phone kia tb wo khte hai ke abi nhi jayga . 2 month ho gye phir be nhi ja rha. please muje btaya jayga ke ase company kyo chla rhe hai jo ek cheez dhang se nhi kr sakte. please videocon pe koi action liya jaye.

Aug 14, 2020

Complaint marked as Resolved

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H

Harjeet Malhi

Jan 9, 2016

Very bad network 😠

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R

rakkis

from Chennai, Tamil Nadu

Jan 9, 2016

i am also having videocon sim but that is didnt work properly. now a days its showing not registered how can i resume my fancy no?

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Dear Sir, I have purchased recently Videcon A51 mobile on July 27th 2013 by seeing the specification from videocon mobiles website. As per the specification it was clearly mentioned that 512MB RAM, 1GHZ Dual Core Processor. But, when i switched on the mobile & installed clean master from playgoogle.com the ram shows only 382MB ram. Earlier i used micromax ninja a89 almost same specification 512MB RAM, 1GHZ Dual Core Processor. But, it is good it shows 512MB RAM only even after installing the software clean master. In that mobile it supports almost every game like subway surferes, temple run etc. Based on the experience with 512MB RAM mobile of micromax i have taken videocon a 51mobile there i observed so many points my videocon a51 mobile doesnt supports games like subway surfers, temple run etc; always hangs. And it even doest support videos of size more than MB. I am very unhappy with this mobile. In this regard, i request M/s. Videocon Company to re-solve the issue by replacing with a new mobile ASAP. Awaiting for your positive reply. Regards Ravinder Gedela [protected]

Aug 14, 2020

Complaint marked as Resolved

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R

ravinder.gedela

from Hyderabad, Telangana

Aug 19, 2013

+1

he has to get new mobile a55

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Address: Delhi

Complaint Against Pet dog

Dear Sir/Madam,

I Satinder Singh would like to bring your kind attention on my problem which is in DDA Flats Madangir, New Delhi-110062.Today morning about 7.30 AM due to heavy rain my wife was standing below the shed of Dr.Sethi Clinic located on service lane no 39 . A big dog from their neighbor’s house (Madanlal 39/1318 DDA Flats Madangir) came out and jumped on my wife and put his front two legs on her chest.She feared,cried,fell down and injured. But the owner did not realised and blamed my wife When she said to the owner of the dog that “ Aap isko bandh ke rakha karo agar kaat leta to then owner (lady) said that kata to nahi naa”.When I discussed about this matter with their neighbour general store shop they confirmed me about this that dog is very dangerous and has already bite so many times to others before this. Someone says to the owner for this they using rood words and never feel bad to others. This is a very serious matter for general public security. So this is my humble request to you to please pay attention on my letter and send immediately your team to their house so that we will get rid of this problem soon.

Thanking You
Satinder Singh
17/458, DDA Flats,
Madangir, New Delhi-110062
(M) [protected], [protected]
Email ID: [protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Address: Madhya Pradesh

I, baught 22" LCD from Videocon Co. Purchase amount Rs. 11500/- on 24.03.2013 has stopped, functioning from 15.07.2013 I lodged a complaint on 16.07.2013 Registered 18.07.2013 Job No. [protected] Code No. S-17023 - 1 Year warranty period repairing Charges amount Rs. 9,500/- But on action has been taken from the company "Side Please look into the matter and redress our grivances.

Thanking you

Ashwani Tiwari

+2 photos

Aug 14, 2020

Complaint marked as Resolved

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D

DHARMENDER KUMAR

from Lucknow, Uttar Pradesh

TV — VIDEOCON

This is to informyou that I bought a TV 24" having a model number CTV5127P
in DEC-08-2002 from JAGDAMBA Electronic 1/4640-A, RAM NAGAR MANDOLI ROAD SHAHADRA DELHI-32, LAST ONE WEAK, THERE IS SOME PROBLEMS IN CHANNEL CHANGING SO WE ARE FACING PROBLEMS IN TV
SO THERE FORE REQUEST TO U TO SENT ANY ENGENIER FOR SOLVING MY PROBLEM

I WILL BE HIGHLY THANFUL TO U

Thanks and Regards

PREM PAL
AMAR COLONY GALI NO-8
GOKAL PURI DELHI-110094
CELL NO-[protected]

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Y

yi yui uiy

from Mumbai, Maharashtra

moodittu poda

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P

PRATAPADITYA SINGH

from Sangli, Maharashtra

Videocon — complain about T.V.

Dear sir,

I purchase a Vediocon T.V Model No.VAF 29 SDJ, on 28th Oct 2009 from Neelkanth Electronics -Varanasi.

from the date of purchase the T.V. is not working Properly ( Picture & sound Problem ). at the time of installation of the T.V. it was not O.K. I Complain to the person who was installing that T.V.and i also mentioned on the JOB Sheet that kindly exchange the T.V. But they have not done anything. Now they asking us to change the CRT of that T.V. But i am Not agree because when i have not received the T.V. in O.K. condition, then Why i go for service center.
kindly suggest what to do.

Pratap Aditya Singh

Billing name & Add.
USHA SINGH
SARSAULI,BHOJUVEER
VARANASI
MO. No.- [protected]

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S

sweta sharma

from Kolkata, West Bengal

videocon t.v — no entertainment

I hav a videocon t.v 29" semi flat having model no 7575qs.
my picture tube is not working.
I contacted ur authorized dealer in gaya.they told they will inform me whether its available or not.
its more than 6 months they didnt even bother to inform me once.
and last time when i called up they told its no more available.

Pls, solve my problem.Otherwise t.v will be nothing more a waste 4 me.

Thank you

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K

kailash67

from Buldana, Maharashtra

videocon/tv — guarantee period

company given a grantee for there year but after the fault in my tv sound Problem . i have loge acopliant but company say that this set only one year gurantee. they have charging a rupees for replasing the part

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S

swati mohata

from Kolkata, West Bengal

Jun 2, 2011

Videocon — television

respected sir,
we have a lcd television which we bought two years back. it costed us around 17000 that time. recently it wasnt working. we informed the customer care who did come to our help and gave us an estimate of rs.17120 + 772 as the toatal repair charges. they said that the panel of the tv is not working. my question to u is that how can a part of a tv cost us an amount equal to the value of a new television. we tried calling the senior officials here but they werent responsive enough.

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M

man2008vas

Jun 18, 2011

videocon/tv — Demanding more money

I brought Videocon tv in next showroom,IDPL,Chintal.After i faced my tv problem i gave complaint in next show room they sent on service Engineer he came and changed one part and collected 2000 rs money that not problem not rectified i facing still problem again i gave complaint to videocon to 4 times they sent one person to long time and again they demanad money and their responce and talking is very too much.Please take necessary action on next show room and videocon.

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S

sanu4589

from Mumbai, Maharashtra

Feb 18, 2012

LCD — warranty

kamino sabse ganda mall bechate ho tumhara kya kiya jaaye anna ko complaint karni padegi tumhari saalo haram ke jano

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T

tarun.bagga

from Kulgam, Jammu and Kashmir

May 7, 2012

I would like to tell you that i purchased video con Television in September 2011. But Three days before suddenly that TV caught fire don't know why how ever i escaped from room but my room and TV got burnt . Please look into the matter on urgent basis because at the same time three more TV were running in the same house.Nothing happens to them.

At the time of purchasing i was having some doubt in this TV i complained against the same but your service engineer checked the same and said everything is OK.

I purchased this television fro Maharashtra ( Ballharshah) But now my residential place is Muktsar (Punjab)

For your reference i am attaching some photographs of TV and TV box.

Send your representative to my home and tell me who is responsible for this loss.

Warranty Period - Comment #1419503 - Image #0

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T

Tiwari Ashwani

from Jabalpur, Madhya Pradesh

Aug 14, 2013

I was want my TV Replese under one year warranty period

Warranty Period - Comment #1684152 - Image #0

Warranty Period - Comment #1684152 - Image #1

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T

Tiwari Ashwani

from Jabalpur, Madhya Pradesh

Aug 14, 2013

I was want to my LCD replace under one year warranty

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T

Tiwari Ashwani

from Jabalpur, Madhya Pradesh

Aug 14, 2013

No comments

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V

Vihaan

from Mumbai, Maharashtra

Jun 9, 2016

Remote - Not working.

My name is Vilas, I have Videocon 32" LCD in built d2h. remote is not working. so please send technician person and solve it. My customer ID is[protected]. My contact no is [protected]. Thanks, Vilas Shigwan

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R

Rathnam Srinivasan

from Sirsi, Karnataka

Jun 16, 2016

Channels not working forv the last 15 days. South silver package. ID no.36781049

IdNo 36781049 south silver plan is not working for the last 15 days. Videocon customer care does not connect

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D

diwaker bhardwaj

from Bengaluru, Karnataka

Nov 23, 2018

I must say biggest mistake of my life is to buy Videocon TV.
Videocon doesn't even care once you buy the product, pathetic service.

they deserve the ratings in negative.

Yours,
Frustrated/cheated Customer.

[protected]

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Address: Punjab

guru kripa traders , near bh 2 playground , lovely professional university , phagwara road , chaheru, jalandhar , cheated arounds 1000s of students by telling that the wrong scheme on videocon sim and now they are not ready for taking responsibilities of what they had done . these people made lakhs of money by cheating the innocent students. please take strict action against them . otherwise they will remain cheating student on the name of scheme.

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Aug 14, 2020

Complaint marked as Resolved

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S

SarveshSoni

from Ahmedabad, Gujarat

videocon sim card — Sim card Locked

I have purchase 2 sim card of videiocon and both have been locked by the company befoe using the recharge amount though I have sublitted all the documents and proccess.

Sarvesh Soni
Ahmedabad
Vediocon No: [protected]

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B

bihari1989

from Mumbai, Maharashtra

Videocon — about sim

dear Sir/Madam

I am using the video com gsm sim videocom has detected 50rupees in my mobile account ballance i talk with costumer care he told me you are activated mega pack alert but i dont know how that is activated on my mobile i dont like this type of services video con has cheat me.please take the action on this compalet.

costumer care had told me you money refunded too yu within 3 days but my ballance not updated the complant id is 26796576 but it is not resolved yet

my email id is vishwakarma.[protected]@gmail.com

mobile no. is [protected] please mail me status on my email or mobile.

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bvkvasa

from Delhi, Delhi

sir am using videocon sim..my number was bocked for address verification. i book the complaint on 1-12-10, they called me on 3-12-10 for verification, The verification was success. after the verification till now[protected] they din't activate my number. i called customer care 4 times a day they wer asking for the time for two and three hours. there is no response from them. i also talked with the higher officer he also ask me 4 hours time on[protected]. but there is no use.. am totally vexed by using this network.one of the worst network and customer car which i've even seen in my life is VIDEOCON..

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K

kawre786

from Ratlam, Madhya Pradesh

May 15, 2011

Videocon — for sim

sir,
i have perches a sim of vediocon company from a shop(nilu mobile galary) at kirnapur balaghat m.p.
i purchased that sim since last one & halof month. and he said to me that he will run that sim within 5 days. but after one & half month my sim is not running well. according to him vediocon company will be closed asap.
so please issue my application and mind my request as soon as possible.
thanks.

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Address: Gujarat

My name is Rajesh Tomlinson and I am from Baroda, Gujarat. I bought a Videocon VBS63.CVL1-CR Air Conditioner in the month of May 2012 and am quite unsatisfied with this product and now I am so much pissed off that I am thinking to dump it off somewhere and get rid of it or give it into any cheap exchange offer and get at least satisfactory product of any other company but not of VIDEOCON. The reason being that since the beginning of purchasing this product, my AC is just giving me the feel of a fan and after every couple of months it has a problem of gas leakage which has never been solved to date. This has been a very old problem which has never been resolved. The use of this AC is just in the summers but even in last summer, I had a hell of a time following up with the guys (so called engineers) to give me a final solution for this problem but till date, that day has not come.

In my conversations with videocon service center, there are plenty of complaints registred under my name Rajesh Aubrey Tomlinson with my registered mobile number as [protected] that since the day of purchase I am facing the same problem every now and then. I don’t have my earlier complaints number and its details as I knew this would happen again but since it’s the beginning of summer, I started using my AC and it gave me the same everlasting problem and the beginning of complaints and fake solutions. For example, on 29th March 2013 I made a complaint (AHM [protected]) that my AC is not working and needs service as I was using it after some 7 to 8 months and there was this engineer named “Fadke Ajay – [protected]” assigned to my complaint, just like other engineers in the past, he also gave me the same reason that its gas leakage problem and that’s the reason its not giving me any cooling and that he would solve it permanently and send in a guy to re-fill the gas and the AC is fully functional and has no other problems. He was a no show for 3 days even after taking follow up calls and he is just giving me excuses and then all of a sudden gives me some guys’ name that I don’t remember stating that he is his senior and he would be sending some guy at my place. That guy was so rude and rough over the phone that he literally told me that I have to wait until his men get a chance to visit nearby my place as he is traveling some other locations and have to wait for my turn at my place and this is the process and this is how it goes and if I want to wait then wait or else do whatever I want to do or complaint wherever I want to and disconnected the phone by hanging it over my face. I was never humiliated in my life with such a character and I wish he was in front of me so I could have given him a proper answer on his face. On 2nd April 2013 after again complaining in the customer care regarding this incident, they sent in a guy to re-fill gas in the compressor and I don’t know whether that person was qualified enough or not, he never checked any pressure with any meter, just filled in some gas for some time and without even checking whether it is been properly filled or not said that its working now and it wont give any more problem and told me to sign the paper where it says that this issue had been resolved. I asked him what if it happens again and he replied that it won’t happen again and it happens again then I again need to call up the customer care and report the problem. I signed in the papers as I had no option though I knew that just like in the past it would be a problem again of gas leakage and it happened again. Since yesterday 14th April, 2013, just 12 days after re-filling the gas and closing my complaint (AHM [protected]), my AC is again working as a fan and not giving me any cooling and I know that again it’s the gas leakage problem and so I complained again in the morning 15th April 2013 and got another complaint number (AHM [protected]) registered stating that it would be engineered through “Vijaybhai Shah – [protected]”. This guy’s name ringed a bell in my mind as he was the person who was first assigned when I had the gas leakage problem just after a month of buying this new AC. He gives me a call and says that he would send in an engineer in late afternoon and get it resolved but I get a call at 7 in the evening from his engineer “Hanif – [protected]” that he wont be able to come today and he has some visit to some other place so he would try to come in tomorrow to check it up.

Since that day, till today I have complained for the same for 4 more times and everytime new guys come and tell me that its resolved and it would not happen again and it has happened 4 and I am so fed up that I thought of teaching these guys a lesson by applying to consumer court. Till date my AC is neither repaired nor replaced and have complained of the same problems (gas leakage) for at least 15 times.

Can you help me in this scenario.

Regards,
Rajesh Tomlinson
25/C Nandanvan Society
Behind Gayatri Krupa Society
GIDC, Vadsar Road – 390010
Baroda, Gujarat, India
Cell: [protected]
Time to call: (11am – 5pm)
Personal mail ID: raj.[protected]@gmail.com

Aug 14, 2020

Complaint marked as Resolved

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Address: 81 rk mutt rd, Chennai, Tamil Nadu

Hi,

i tried to port my vodafone number to videocon i repent for the mistake..The No was NOT Ported successfully as it was rejected by videocon saying that, the address n id proofs need to be submitted .. but when i enquired the retailer he clearly shows he has sent all the id and address proofs,.........In anycase after it was rejected, the useless videocon people claimed that the number will be available in the source network vodafone.. but the number has to be rejected by videocon, in order to come back to vodafone.. but they never responded and NOW Videocon has closed its operations...Its been more than an year since this happened and because of this idiotic Videocon Trash, I have lost my number...

I m never able to use my number and now it is NOT IN USE.....
Is there any logical reason for the NUMBER to be NOT in use or rejected, if the porting is NOT proper IT should have been intimated...BUT it was NOT, INSTEAD FOR AN UN-SUCCESSFUL PORTING HOW THE HELL I CAN LOOSE MY NO... WHICH I CANT AFFORD TO...
having done all formalities i don't need to waste my time....
if i m not able to get proper resolution, I will file a suite and necessary action may be taken against videocon

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Address: Hyderabad, Andhra Pradesh

I purchased Videocon Fridge from Reliance Digital retail limited Malakpet Hyderabad on 04/04/2013. with Delivery Note number 82883413.
We are facing the problem (cooling problem, no ice formation) and made the complain to Reliance as well as Videocon customer care Complain Number. as we lost the earlier complain numbers we started saving complain number from June 2013. we are continuously following up with customer care there is no proper response from neither Videocon team nor Reliance.
Complain Numbers are as below.
COMPLAIN No. DATE
HYD[protected] 06/06/2013.
WAR[protected] 07/06/2013.
WAR[protected] 22/06/2013.
WAR[protected] 01/07/2013.
WAR[protected] 13/07/2013.

Please help us to resolve this issue, we want replace the fridge or refund the amount.

Regards,
Mohamed shakeer.

Aug 14, 2020

Complaint marked as Resolved

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Address: Thane, Maharashtra

I had purchased videocon tv in 2010 and 2 years back it got damaged and i gave it for repair 1 and half year ago and since then it was in the service centre unrepaired.And today on[protected] i got my piece back unrepaired.I am told that the parts are not available.How is it possible ??
you manufacture a product and dont manufacture its spare parts ??
huh...so insane..
Kindly look forward into this urgently.

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Address: Maharashtra

Our fridge has stopped working since 2nd' July'2013, we approached the store "Arcee Electronics" Panvel from where we purchased the Fridge, and promised to look in. It was confirmed that one Mr. Khan would be coming on Thursday but he did not we were continuously following up with him but of no consequence. Till date we have been only getting dates and time but no one has turned up............why?

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Address: South 24 Parganas, West Bengal

My LCD TV stopped working just after 1yr ... and the company refused to repair even after the fact that the shop had promised that the TV has a 7yr warranty.

The price of the crappy LCD TV was 30k INR.

[protected][protected][protected][protected][protected]---
I had bought a Akai Bravo LCD TV model # 32LW7 on 20-May-2008. And I had to
go to Helsinki for a business related long-term trip the very next day.
Hence I was not present at the time of installation of the LCD and also was
not able to mail the stamped warranty card back to Videocon. Surprisingly,
just after the 1-year warranty period was over, the lcd set started giving
problem - no picture although there was sound and I was able to change
channels etc. A service agent identifying himself as Mr. Biswajit Mukherjee
followed-up (on KL[protected] by paying two visits without any clue of the
root cause of the problem. Following his second visit, even the sound is
not working after a spark. On opening the back cover (to find the facts), I
found that the earth (ground) green cable was kept loose inside the power
board (PCB) which led to the electrical short-circuit (possibly in
temporary contact with transformer or capacitor output). Hence, I raised
another ticket # KL79A30066.

I have complaints against Videocon (Akai-India) on two counts :-
1> Why does a LCD TV has a display problem within 1.5 years of purchase ?
2> Can't we expect some level of professionalism from a service agent from
a renowned company like Videocon ?
[protected][protected][protected][protected][protected]---

Aug 13, 2020

Complaint marked as Resolved

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Address: Mumbai Suburban, Maharashtra

Dear Authority person

i am kalpesh patani, i am used ur services , but in mumbai there is some problem occurred o[censored]r company but i have 2 nos which i have to active but i am trying to find call center nos ur office detail but i am not getting that two nos is very important for my business so please help me out

Please activate my following nos or send me port nos so i can transfer my phone to other services, or give me address who can help me or any contact no
my work is held up & i am totally dependentd on my phone so please help me out

please mail me any update [protected]@hotmail.com

i am serching call centre nos since last december i have mailed to [protected]@vidocon.com many times but no replay i am getting

My Videocon nos :[protected]
[protected]

Videocon Industries Complaints & Reviews

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Channels not working forv the last 15 days. South silver package. ID no.36781049

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