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Videocon Industries Complaints & Reviews

2.3
Updated: Mar 26, 2026
Complaints 4629
Resolved
2094
Unresolved
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Videocon Industries reviews & complaints page 199

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S
somnath dey
from Delhi, Delhi
Mar 2, 2011
Resolved
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Resolved

Address: West Bengal

Dear Bajaj Finance ,

Financed a Videocon AC from you all , purchased from the Great Eastern kankurgachi . According to me the last EMI was February'11 , but received another sms for the ecs clearnce for the month of March'11

Please send me the statemets of accounts to my mail id.

Email - somnath.[protected]@airtel.in
Mobile - [protected]

Loan ac no - 4100CD00076248
Aug 13, 2020
Complaint marked as Resolved 
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    A
    aman laddi
    from Jammu, Jammu and Kashmir
    Mar 1, 2011
    Report
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    Address: Ludhiana, Punjab

    On 2nd of Feb 2011 i m given me Videocon handset for repair at their mobile repair center and they committed me Ur handset is dead and company will issue a new handset on behalf of repaired hand set on 16 feb 2011 AND
    On 16 Feb 2011 when i m collected my new hand set than he say ur hand set is broken internally and now its out of warranty and u have to pay Rs 450 for its display charges , when i m again call on 1 march 2011 than he say ur handset is not reparing and not repaired in future also its completely dead ..............
    Videocon's after sales services is very poor................
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      G
      girinathanr1979
      from Chennai, Tamil Nadu
      Feb 28, 2011
      Resolved
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      Resolved

      Address: Chennai, Tamil Nadu

      I bought a new videocon phone on 6th Jan 2011 and so far it remained in service center for more than 3 weeks and have done enough follow up. Neither phone is fixed nor replaced. I have enough follow up with them for last one month.They don't even remember the customer who is writing an email to the service.

      Greetings Mr. Sharma!



      Thank you for taking the time to write to us.



      We would like to inform you that to resolve your concern regarding your Videocon Mobile handset one of our executive will be in touch with you shortly.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team


      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi,

      I got the mobile back from the service center today and mobile automatically goes to search mode automatically after few minutes every now and then.

      I am not interested any more in repairing my mobile phone and have lost a lot already by going to service center within one month for 3-4 times.

      My straightforward question is whether you guys can refund or replace the mobile phone.

      I don't need any other solution with respect to this phone. If not i will come and drop in your chennai office.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Tue, 22 February, 2011 13:02:30
      Subject: Re. Re: Re. Re: Re. Re: Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Thank you for taking the time to write to us.



      We understand the concerns that you are facing with your Videocon mobile Phone

      V­­­­1306 and apologize for the inconvenience caused.



      We assure you of taking this on priority to offer redress to your satisfaction.



      Thank you for your patience.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team






      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi,

      As per my discussion with Mr. Deepak, I have submitted the phone today at the service center. Kindly escalate and provide resolution at the earliest.

      ASC Name: Accel Frontline Services Limited
      The call id no. CN1-VG[protected]DW

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Mon, 14 February, 2011 15:10:23
      Subject: Re. Re: Re. Re: Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      We would like to inform you that one of our representative will be in touch with you shortly regarding your concern.



      We assure you that within the next 48 Hours our executive will be in touch with you.


      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team




      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi

      I hope you understand my language. I said I have no time again to go and give my phone back to service center and wait for your response.

      Imagine without a phone in the business world and i cannot run my life with spare mobile from my friend.

      Please let me know the contact number of some higher authority in Videocon to address my grievance. I will call up and talk to them.

      Otherwise, whoever understands english and speak to me. Please go through the email trail and have already replied that i cannot go to service center.

      My contact number is [protected]/[protected](Videocon number)

      If you guys cannot change the phone, let me know the same through email. If you cannot address the customer, i will dump this phone and buy a new phone from some other brand.

      Thanks for your time without resolving the issues.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Sun, 13 February, 2011 16:38:31
      Subject: Re. Re: Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Thank you for taking the time to write to us.

      We request you to submit your V1306 again with our Authorized Service Centre’s (ASC) for support.



      After submitting your handset with our Authorized Service Centre please write us with the following details so that we may work upon the same on priority:





      The date of submission of the phone at the Authorized Service Centre (ASC)

      ASC Name:

      Job sheet/ Call ID number



      We once again assure you of our complete support.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team




      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi,

      What is the team working on? I don't understand. It is matter of taking decision and advise someone to replace the mobile or refund. Please let me know how much more time required for you. I have better things to do in life other than buying a product fault one and following up with you for resolving the same.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Fri, 11 February, 2011 10:10:49
      Subject: Reg: Videocon Mobile Issue


      Greetings Mr.Girinathan



      We apologize for the delay in updating the service support status of your V1306.



      Please be assured that our team is working on the same. We would get back to you with the exact status shortly.



      We thank you for your patience.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.


      With Regards,

      Videocon Support Team.


      [protected][protected][protected][protected]

      ----- Original Message -----

      Hi,

      Please let me know the status on the same.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Tue, 8 February, 2011 18:25:12
      Subject: Re. Re: Re. Re: Re. Re: Re. Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Please be assured that we are working on getting your concerns regarding your Videocon Mobile Phone V1306 addressed on priority. We shall get back to you at the earliest.



      Thank you for your patience.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team


      [protected][protected][protected][protected]
      ----- Original Message -----

      HI,

      As I mentioned in my previous email, please let me know the process to get the replacement or refund. I have no time to go and explain the whole history to any service center.


      The following are the details of my previous service center details.

      Service center: Mobi care service center, GST Road, Tambaram Sanatorium
      Call ID number:MC1-VG[protected]DW

      IMEI no.[protected]

      Your mobile was in the service center for long time than what i actually used from the time of purchase. Kindly let me know the alternative to get the replacement or refund for the product.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Thu, 3 February, 2011 16:40:25
      Subject: Re. Re: Re. Re: Re. Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Thank you for taking the time to write to us.

      We apologize for the inconvenience caused to you and assure you of redress to your satisfaction



      We request you to submit your V1306 with one of our Authorized Service Centre’s (ASC) for support.



      You may please locate the nearest ASC through our website http://www.videoconmobiles.com/Service_centers.aspx



      After submitting your handset with our Authorized Service Centre please write us with the following details so that we may work upon the same on priority:



      The date of submission of the phone at the Authorized Service Centre (ASC)

      ASC Name:

      Job sheet/ Call ID number

      IMEI no. of your Videocon Mobile Phone:



      We once again assure you of our complete support.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team






      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi,

      As per my previous communication. i have received my mobile couple of days ago and the issue still persist in my mobile.

      I don't want any more service to my phone except for changing the phone or refunding my money.

      i want someone to contact me to do necessary support.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Sun, 30 January, 2011 15:39:53
      Subject: Re. Re: Re. Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Thank you for taking the time to write to us.



      We understand the concerns that you are facing with your Videocon mobile Phone

      V­­­­1306 and apologize for the inconvenience caused.



      We assure you of taking this on priority to offer redressal to your satisfaction.



      Thank you for your patience.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.

      With Regards
      Videocon Support Team




      [protected][protected][protected][protected]
      ----- Original Message -----

      Thanks for your consideration.

      Call ID number:MC1-VG[protected]DW

      IMEI no.[protected]

      Please ensure that the issue get resolved within next two business days.

      Regards

      Girinathan.R






      [protected][protected][protected][protected]
      From: support <[protected]@udcl.in>
      To: [protected]@yahoo.co.uk
      Sent: Fri, 28 January, 2011 10:15:08
      Subject: Re. Reg: Videocon Mobile Issue


      Greetings Mr. Girinathan!



      Thank you for taking the time to write to us.

      We apologize for the inconvenience caused and assure you of support to your satisfaction.



      In order to expedite the resolution, may we request you to write back with a few details at the earliest:



      Job sheet/ Call ID number

      IMEI no. of your Videocon Mobile Phone:



      We once again assure you of our complete support.



      For any further information on Videocon Mobile Phones, please feel free to write back or contact our Customer Care at[protected]toll free),[protected], between 09:00AM-06:00PM, seven days a week.





      With Regards
      Videocon Support Team




      [protected][protected][protected][protected]
      ----- Original Message -----

      Hi,

      My name is Girinathan. I bought a v1306 phone three weeks ago. It had a battery
      issue and was taken to service center. They reloaded the software and asked us
      to test the battery backup. It didn't work properly. We went back to service
      center for battery replacement as per their advice. Now it is more than a one
      week and it is with Service center at East tambaram.(Mobile care) The mobile was
      given on 19th January 2011. It was promised with a date of


      I don't think it is acceptable to keep the mobile in the service center just
      after a purchase of mobile . I am very much impacted without mobile phone. Do
      let me know how you could provide prompt support in this regard. Otherwise,
      please take back the mobile and return the money or replace it with a new
      mobile. I am very much upset on quality of the product and support in this
      regard.

      My contact number is [protected]/[protected].

      Regards

      Girinathan.R
      Aug 13, 2020
      Complaint marked as Resolved 

      Intouch Care — Telephone Not Working

      Telephone No 29990106 installed at TA-108 Tuglakabad Ext, New Delhi 110019. is not workin from last 3 month , and many complaints has already placed but no one turn to rectify.

      Videocon — changing the handset

      sir ,
      I baught Vediocon handset VC1425
      I faced some problem in keypad in warrenty period , i submitted it at srevice center in september , but till today I don't get responce from them
      Whenever i went to service center i heard only one thing that contect next week
      I faced much problems...............
      please ensure that they must return my handset
      Keshav Dwivedi
      [protected]
      hi,
      I am from pune, (Maharashtra), and using videcon handset V1604.
      its not working properly(GPRS showing memory full, MEMORY CARD IS NOT DETECTED).
      IMEI NO. [protected] with BATTERY NO [protected]

      I bought it on AUG2010...and since very same week i kept visiting to your customer care service...according to service engineer my cell has manufacturing problem which can not be solved..
      so i think it is better to replace or give my money back...
      CONTACT ME--rahul.[protected]@gmail.com
      my videocon mobile lcd has broken, my model is v1655, my mobile is under warranty, how i can cure my mobile
      Hello,
      I Bought a new A51 Videocon Mobile from Retailer. I am playing hd1070 mp video song on this mobile, but it's not played, in the other mobiles all songs are playing good. I try all Player in the mobile, but its not working. Please do something about that.
      Contact me.[protected].
      my VIDEOCOM mobile is solo
      Ia m from fiji islands and i bought a videocon tablet VT75C form one retail shop in New Dehli (mid June).I used it over there for 2 weeks and bought it back home with me (July 23rd). My problem is that i cannot make any call here from it, can only access WI FI. My network provider VodaFone Fiji says they cannot unlock it. Should i think that my money 6300 rupees is wasted. Can any one please help me with it? I need help.I can be emailed on ram.[protected]@ymail.com thank you.
      IRENE RAM
      I bought a mobile from retailer its worked not properly I went to service center about 15 times .mobile is a15+ Videocon. I am tiered of following them.please help me.thanks.
      Dear Sir,
      &gt; &gt;
      &gt; &gt; Pls go thru the below communications no body tell me
      &gt; the
      &gt; &gt; when I get my mobile back ..now its one month delayed
      &gt; in
      &gt; &gt; company is this type of service videocon provide to
      &gt; customer
      &gt; &gt; ...pls do the needful on priority as I need my
      &gt; handset urgent.
      &gt; &gt;
      &gt; &gt;
      &gt; &gt; Thanks
      &gt; &gt; Manish Jain
      &gt; &gt; [protected]
      &gt; &gt;
      &gt; &gt; --- On Tue, 3/24/15, manish jain &lt;[protected]@yahoo.com&gt;
      &gt; &gt; wrote:
      &gt; &gt;
      &gt; &gt; &gt; From: manish jain &lt;[protected]@yahoo.com&gt;
      &gt; &gt; &gt; Subject: RE: Videocon
      &gt; Z40quad...DISGUSTING...FAILED
      &gt; &gt; TO CUSTOMER STATISFACTION
      &gt; &gt; &gt; To: "support" &lt;[protected]@vmhd.in&gt;
      &gt; &gt; &gt; Date: Tuesday, March 24, 2015, 11:09 AM
      &gt; &gt; &gt; What the hell is going on
      &gt; &gt; &gt; in ur Organization ????? SOME ONE THERE WH O
      &gt; TELL
      &gt; &gt; ME
      &gt; &gt; &gt; ABOUT MY MOBILE'S EXACT STATUS...?????
      &gt; DISGUSTING
      &gt; &gt; &gt; -
      &gt; &gt; &gt;[protected][protected]----
      &gt; &gt; &gt; On Wed, 3/18/15, manish jain &lt;[protected]@yahoo.com&gt;
      &gt; &gt; &gt; wrote:
      &gt; &gt; &gt;
      &gt; &gt; &gt; Subject: RE: Videocon
      &gt; &gt; &gt; Z40quad
      &gt; &gt; &gt; To: "support" &lt;[protected]@vmhd.in&gt;
      &gt; &gt; &gt; Date: Wednesday, March 18, 2015, 8:31 AM
      &gt; &gt; &gt;
      &gt; &gt; &gt; STILL NO RESPONSE
      &gt; &gt; &gt; ???
      &gt; &gt; &gt;
      &gt; &gt; &gt;[protected][protected]----
      &gt; &gt; &gt; On Tue, 3/17/15, manish jain &lt;[protected]@yahoo.com&gt;
      &gt; &gt; &gt; wrote:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Subject: RE: Videocon
      &gt; &gt; &gt; Z40quad
      &gt; &gt; &gt; To: "support" &lt;[protected]@vmhd.in&gt;
      &gt; &gt; &gt; Date: Tuesday, March 17, 2015, 10:17 AM
      &gt; &gt; &gt;
      &gt; &gt; &gt; HI,
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Thanx for ur prompt response..
      &gt; &gt; &gt;
      &gt; &gt; &gt; Pls find below details
      &gt; &gt; &gt; as
      &gt; &gt; &gt; required ...
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; request u to pls deliver
      &gt; &gt; &gt; the
      &gt; &gt; &gt; same asap.
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; The
      &gt; &gt; &gt;
      &gt; &gt; &gt; date of submission of
      &gt; &gt; &gt; the phone at the
      &gt; &gt; &gt; Authorized Service
      &gt; &gt; &gt;
      &gt; &gt; &gt; Centre
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; (ASC):[protected]
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; ASC
      &gt; &gt; &gt; Name: MALIK TELE
      &gt; &gt; &gt; SERVICES...UTTAM NAGAR
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Job
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; sheet/ Call ID number:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; VASCDL005J[protected]
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; IMEI
      &gt; &gt; &gt; no. of your Videocon
      &gt; &gt; &gt;
      &gt; &gt; &gt; Mobile Phone:
      &gt; &gt; &gt; [protected]
      &gt; &gt; &gt;
      &gt; &gt; &gt; Model
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; no. : Z40QUADBLK
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; City: UTTAM NAGAR, NEW
      &gt; &gt; &gt; DELHI -110059
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Contact
      &gt; &gt; &gt; no.
      &gt; &gt; &gt; :
      &gt; &gt; &gt; [protected]
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Detailed
      &gt; &gt; &gt; problem faced by
      &gt; &gt; &gt; the customer:
      &gt; &gt; &gt;
      &gt; &gt; &gt; TOUCHPAD/4703
      &gt; &gt; &gt;
      &gt; &gt; &gt; Thanx
      &gt; &gt; &gt; n
      &gt; &gt; &gt;
      &gt; &gt; &gt; Regards
      &gt; &gt; &gt; Manish Jain
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;[protected][protected]----
      &gt; &gt; &gt; On Fri, 3/13/15, support &lt;[protected]@vmhd.in&gt;
      &gt; &gt; &gt; wrote:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Subject: RE: Videocon
      &gt; &gt; &gt;
      &gt; &gt; &gt; Z40quad
      &gt; &gt; &gt; To: "'manish
      &gt; &gt; &gt;
      &gt; &gt; &gt; jain'" &lt;[protected]@yahoo.com&gt;
      &gt; &gt; &gt; Date: Friday, March 13, 2015, 2:05 PM
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Greetings
      &gt; &gt; &gt; Mr. Manish jain
      &gt; &gt; &gt;,
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Thank
      &gt; &gt; &gt;
      &gt; &gt; &gt; you for taking the time
      &gt; &gt; &gt; to
      &gt; &gt; &gt; write to us.
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; We apologize for
      &gt; &gt; &gt; the
      &gt; &gt; &gt;
      &gt; &gt; &gt; inconvenience caused
      &gt; &gt; &gt; and assure you of
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; support to your
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; satisfaction . Kindly
      &gt; &gt; &gt; provide the
      &gt; &gt; &gt; below
      &gt; &gt; &gt; details so,
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; We can
      &gt; &gt; &gt;
      &gt; &gt; &gt; escalate
      &gt; &gt; &gt; your complain to
      &gt; &gt; &gt; our
      &gt; &gt; &gt; concerned
      &gt; &gt; &gt; department .
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; In
      &gt; &gt; &gt; order
      &gt; &gt; &gt; to expedite
      &gt; &gt; &gt; the
      &gt; &gt; &gt;
      &gt; &gt; &gt; resolution, may we
      &gt; &gt; &gt; request you to write back
      &gt; &gt; &gt; with a few
      &gt; &gt; &gt; details
      &gt; &gt; &gt; at
      &gt; &gt; &gt; the
      &gt; &gt; &gt; earliest:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; The
      &gt; &gt; &gt; date of
      &gt; &gt; &gt; submission
      &gt; &gt; &gt; of the phone at
      &gt; &gt; &gt; the Authorized Service
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Centre (ASC):
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; ASC
      &gt; &gt; &gt; Name:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Job
      &gt; &gt; &gt; sheet/ Call ID
      &gt; &gt; &gt; number:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; IMEI
      &gt; &gt; &gt; no. of your Videocon
      &gt; &gt; &gt;
      &gt; &gt; &gt; Mobile Phone:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Model
      &gt; &gt; &gt; no. :
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; City:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Contact
      &gt; &gt; &gt; no. :
      &gt; &gt; &gt;
      &gt; &gt; &gt; Detailed
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; problem faced by the
      &gt; &gt; &gt; customer:
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; For
      &gt; &gt; &gt; any
      &gt; &gt; &gt; further
      &gt; &gt; &gt; assistance,
      &gt; &gt; &gt; please feel
      &gt; &gt; &gt; free to
      &gt; &gt; &gt; contact our
      &gt; &gt; &gt;
      &gt; &gt; &gt; Helpdesk at[protected]prefix
      &gt; &gt; &gt; STD code of
      &gt; &gt; &gt; your State Capital
      &gt; &gt; &gt; or 0124)
      &gt; &gt; &gt; between
      &gt; &gt; &gt; 9:00AM - 6:00PM
      &gt; &gt; &gt; or write to us on
      &gt; &gt; &gt; [protected]@vmhd.in
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Assuring you of
      &gt; &gt; &gt; our
      &gt; &gt; &gt;
      &gt; &gt; &gt; best
      &gt; &gt; &gt; services at all times.
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; With
      &gt; &gt; &gt; Regards
      &gt; &gt; &gt;
      &gt; &gt; &gt; Videocon
      &gt; &gt; &gt; Support Team
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; -----Original
      &gt; &gt; &gt; Message-----
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; From: manish jain
      &gt; &gt; &gt; [mailto:[protected]@yahoo.com]
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; Sent:
      &gt; &gt; &gt; Thursday, March
      &gt; &gt; &gt;
      &gt; &gt; &gt; 12, 2015 3:13 PM
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; To: [protected]@udcl.in
      &gt; &gt; &gt;
      &gt; &gt; &gt; Subject: VERY POOR
      &gt; &gt; &gt; SERVICE...WID RUDELY BEHAVIOR
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; HI...!
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; I M REALLY FEDUP
      &gt; &gt; &gt; WITH
      &gt; &gt; &gt;
      &gt; &gt; &gt; UR
      &gt; &gt; &gt; SERVICE ...!!! I HAD
      &gt; &gt; &gt;
      &gt; &gt; &gt; DEPOSITED MY HAND
      &gt; &gt; &gt; SET
      &gt; &gt; &gt;
      &gt; &gt; &gt; VIDEOCON Z40QUADBLK DUE TO TOUCH
      &gt; &gt; &gt;
      &gt; &gt; &gt; PROBLEM TO UR
      &gt; &gt; &gt;
      &gt; &gt; &gt; AGENCY..MALIK
      &gt; &gt; &gt; TELESERVICES
      &gt; &gt; &gt; UTTAM NAGAR ON 25-02-15
      &gt; &gt; &gt;
      &gt; &gt; &gt; AND
      &gt; &gt; &gt; THEY
      &gt; &gt; &gt; COMMITTED
      &gt; &gt; &gt; ME
      &gt; &gt; &gt; THAT THEY WILL REPAIR AND
      &gt; &gt; &gt;
      &gt; &gt; &gt; RETURN THE SAME TILL
      &gt; &gt; &gt; 05-03-15
      &gt; &gt; &gt;
      &gt; &gt; &gt; ...SEVERAL
      &gt; &gt; &gt; TIMES I
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; CALLED THEM AND VERY RUDELY THEY
      &gt; &gt; &gt;
      &gt; &gt; &gt; SAID(
      &gt; &gt; &gt; COMPANY WALE HI
      &gt; &gt; &gt;
      &gt; &gt; &gt; PART NAHI DE RAHE
      &gt; &gt; &gt; TO HUM KYA KARE JAB WO
      &gt; &gt; &gt; PART DENGE TAB HUM
      &gt; &gt; &gt; BTA
      &gt; &gt; &gt;
      &gt; &gt; &gt; DENGE) .. IS
      &gt; &gt; &gt; THIS
      &gt; &gt; &gt;
      &gt; &gt; &gt; TYPE OF
      &gt; &gt; &gt; ANSWER YOU PROVIDE TO
      &gt; &gt; &gt; CUSTOMER...I NEED MY
      &gt; &gt; &gt; SET
      &gt; &gt; &gt; BY
      &gt; &gt; &gt; TOMORROW AT ANY COST
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; OTHERWISE I WILL DEFINITELY GO TO THE
      &gt; &gt; &gt; HIGHER
      &gt; &gt; &gt; AUTHORITIES OR
      &gt; &gt; &gt;
      &gt; &gt; &gt; OTHER
      &gt; &gt; &gt; LEGAL
      &gt; &gt; &gt;
      &gt; &gt; &gt; CELLS...
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; THANKS
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; MANISH JAIN
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt; [protected]
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
      &gt; &gt; &gt;
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        1
        123456789s
        from Kolkata, West Bengal
        Feb 28, 2011
        Resolved
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        Resolved

        THIS IS PUBLIC NOTICE
        +++++++++++++++++++

        Please do not paid any types of money to any organisation. No organisation have give any kind of job by taking money. They actually grab your information from naukri or any job portal. Just study hard and respect elder and parents. One day you will be rewarded. Don't pay anything to this fraud person. Just expense the same in order to buy original software. Because, if you buy original software then company will earn revenue and in the process they will recruit 2 more and it may be you. Numerous time I have cheated by this type of frauder. They have cheated me in the name of the company like Cognizent,TCS,Infosys, Capgemini, MRF, Maruti,SKODA and also Mahindra. They only target those student who have avaerage marks. Just remember it's take a month to earn and it takes a second to expendit. So, don't waste your time. Just study hard. Believe me you will get a good job one day. Due to this type of cheater I have lost my valuable 2 years. Now I really need a job,but Can't get. So, please don't waste money and time. My name is Suman Bhuiyan. If you have any doubt please mail me at [protected]@gmail.com. Be grown up. I know what I lost. Hope some good person may be help me.

        Thanks & Regards,

        Suman Bhuiyan
        Aug 13, 2020
        Complaint marked as Resolved 
        Yes it's true
        Against Skoda’s Unethical Conduct

        Dear Fellow,

        I have recently had a terrible experience with Skoda which has costed me a lot of money, harassment and still an unreliable Skoda Superb car. Astonishingly, The Skoda Company is hands-in-gloves with its Dealerships & Authorized Workshops, who are given a free-hand to exploit customers and fleece them mercilessly by Skoda itself.

        I empathize with the similar exploitation inflicted on you by Skoda and hence urge you to not let it just be at the hands of foreign companies, who think of India as a dumping ground and Indian Customers a bunc of weak, uneducated .

        I am creating a forum of 100 similar sufferers who can together jointly address our issues with Skoda to apt regulatory, media, public and rating agencies till we get a resolution.

        Await your revert and support to reclaim what is rightfully ours.

        Prateek Agarwal
        [protected]@rediffmail.com
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          P
          ph7267
          from Chennai, Tamil Nadu
          Feb 25, 2011
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          I have purchased a Videocon mobile model No: V-1305 on 6-7-2010 from Saravana Stores, T.Nagar, Chennai. Despite its very less usage, it got a motherboard related issue in the month of November 2010. I submitted the same to an autherised service center of Videcon, RT Outsourcing on 30-Nov-2010. Nearly three months they did not returned my handset rectified. I have sent so many mails and called so many times directly to their customercare, but no use. The service center (RT) was forcing me from the second week onwards, when ever I enquire about the status, to talk to the customercare because they also did not get any reply from the department concerned. So many '72 hrs deadline' was promised by their custmercare people with an assured call back, but nothing happened till date. Mentioning the same, I have sent a mail to their Nodal officer on 24-Feb-2011 as a threaded email with all the previous mail attached to it. On[protected], I got his reply, rediculously asking me to contact the customercare. I have last three recordings of the conversations with them. Now my demand is 'they must replace me with a new handset, because it won't be a near to compensation to my pain and strain suffered. I have given enough time to them, and it seems, they just respond when we call, and forget about our complaint the next moment. They never have any parts to rectify any problem (their usual excuse for delay). What shall I do further in this regard? Please help
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sumbult
            from Nawalgarh, Rajasthan
            Feb 24, 2011
            Resolved
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            Resolved

            Address: Gautam Buddha Nagar, Uttar Pradesh

            I had bought Videocon’s IGBT Sine Wave Inverter model Eco tech 850 with 30 months waranty with their battery 150 AH on[protected]. After being repaired and replaced 5 times in 7 months the Inverter has again stopped working. After an intervention from a consumer forum last time, the battery was replaced with the assurance that in case of any more problems the set will be taken back and money will be reimbursed. By now I have contacted all of their senior officials. The same indifference is being displayed again, despite 10 days passage, no response has been given.

            How many times can one Inverter be replaced? In January Mr Anuj, an authorized engineer had replaced the battery saying it had a manufacturing defect. The continuous breakdowns however prove that the product is completely defective and not usable. In such a scenario, I am requesting you to kindly intervene on my behalf and get me my hard earned money back from a callous and careless company with no after sales service and defective products.
            Aug 13, 2020
            Complaint marked as Resolved 

            Videocon Inverter — inverter repair

            i have a videocon inverter.now it is need to service.but videocon not giving the service.from one month i am calling them.
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              A
              amjithvp
              from Kollam, Kerala
              Feb 24, 2011
              Resolved
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              Resolved

              Address: Kollam, Kerala

              ATTENTION.


              REF: "Videocon India Pvt Ltd" DIRECT RECRUITMENTS OFFER.

              Your resume has been selected from MONSTER.COM for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing, Account/Finance, Technician and general service Departments. It is our pleasure to inform you that your resume was selected as one of the 62 candidates shortlisted for the interview. The Company is recruiting the candidates for our new plants in Delhi, Bangalore, Pune Andhra Pradesh, Tamilnadu, West Bengal, Kerala and mumbai.


              Your interview will be held at The Company Corporate office in New Delhi on 5th of March at 11.30am, you will be pleased to know that from the 62 candidates, selected 55 candidates will be giving appointment, meaning your Application can be in progress to the final stage. You will have to come to the Company corporate office in New Delhi. Your offer letter with Air Ticket will be sent to you by courier before date of interview (Please be inform that ticket will not be provided for applicant within Delhi and NCR). The Company can offer you a salary with benefits for this post from 35, 000/- to 200, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits). The Designation and Job Location will be fixed by Company HRD at the time of final process. You have to come with photo-copies of all required documents.
              =========================================
              REQUIRED DOCUMENTS BY THE COMPANY HRD
              =========================================
              1. Full Names:
              2. Contact Address:
              3. Mobile Number:
              4. Sex:
              5. Age:
              6. Photo-copies of Qualification Documents.
              7. Photo-copies of Experience Certificates (If any)
              8. Photo-copies of Address Proof
              9. Two Passport Size Photograph.
              ======================================
              You are to make a cash security deposit of Rs.10, 700INR(Ten thousand seven hundred rupees) as an initial amount in favor of our company accountant name in charge to collecting payment. This is a refundable interview security deposit, 10,500/- ( Ten thousand Five Hundred rupees ) will be the refundable amount, while 200 rupees will be deducted as bank charges for funds deposit. The refundable interview security deposit of Rs. 10,700/- should be paid to the bank details given to you to our company accounting officer in charge. Account number will be provided to you upon your response to this mail.


              NB: You are advice to reconfirm your full name, mailing address, age and phone number in your reply. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter.

              is it true or fake

              IMPORTANT NOTICE:
              Last date for security deposit is 2nd of March 2011. The earlier the deposit is made the better for us so that we can get the ticket booked on time for the people outside Delhi and NCR and as well send it along with the call letter to the applicants.

              Regards,
              Mr. Deepak Sharma - (Executive - HRD)
              Videocon Electronics India Ltd.
              H.O. - 174, Videocon House,
              G.K. Part 1, Greater Kailash.
              Aug 13, 2020
              Complaint marked as Resolved 
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                P
                pranavbhatt1986
                from Mumbai, Maharashtra
                Feb 23, 2011
                Resolved
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                Resolved

                Address: Mumbai City, Maharashtra

                To,
                Videocon Mobile Services.

                Dear Sir,

                Sub - Refund of my Prepaid Balance.


                In reference to the above subject I (Pranav Bhatt) have a small complaint regarding our services.
                I do receive flash messages from your side for different offers and packs and in all messages you have only one option to activate that ok button.
                when phone is idle and i press my left selection key your packs automatically get activated and i am charged for that.
                Today this is 2nd time ( 1st it was valentine love pack which was accidently got activated on my phone no. [protected]) when i pressed left key i got a message thank you for activating cricket pack and again you have deducted my a/c balance. Now and when I called up your people on 121 he transferred my line to another dept. and as usual after transferring the line nobody picks up the call.
                Now I request you to deactivate the cricket pack and refund the amount and kindly stop your flash messages because I don't need any VAS pack.

                Looking towards yours positive reply and support.


                Date - 23/02/2011

                Place - Mumbai

                Thanks & Regards,
                Pranav Bhatt
                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 

                Videocon — Cricket pack and refuse offer

                I am a subscriber of Videocon mobile (Prepaid) no.[protected] . But on 24.3.2011 company has subscribe cricket pack without any request. Than I made a call to their customer care & really dis-satisfied by their executive on same day. Co. is refusing to refund the subscription charges even after conversation after 2-3 times. Sir even no one of my family member is intterested in game like cricket. and i got following message recharge within 2 days for Rs.45 and get talk value of RS.50. Also enjoy all local and STD calls at 25 paise for one month. i confirm customer care before recharge. But all outgoing call charged narmal rate now customer care executive refuce this offer. Please look into the matter & just take care of other peoples who can't afford like this but they wants to b in touch with their nears & dears...........
                Regards
                i have to activated caller tune on my prepaid mobile no. but it has been activated with my permission and charges is dedicated from my account. i want to deactivate my caller tune services and want waver as i hve not requested for the same.
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                  gpraveenkumar
                  from Pune, Maharashtra
                  Feb 21, 2011
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra

                  I have been a customer of videocon mobile sim service for three month during this three month customer support had respond me only three time.

                  now i have balance deduction problem and special offer problem, i have been try to connect the CC but none of my one hundred call answered.

                  so please a take a serious action against this service provider and ban the videocon mobile sim service in India.

                  thanking you
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I am rajendran.i am want to purchase one new sim in videocon, .already i am using one reliance cell no.[protected] for past 12 years, now i am want to join videocon circle my porting request code no is RT177445.DATE[protected].kindly take action and change the reliance network to videocon. thank u .yours D.RAJENDRAN CELL.NO [protected], ANOTHER NO[protected] MY E MAIL ID.[protected]@yahoo.com
                  Hello sir,

                  I am using videocon sim since last 3 months.
                  but my is stop working without any information and i have submitted my documents..
                  please start my sim ASP becoz i am facing so many problems.
                  Do the needful, its very urgent.
                  No is [protected]
                  i am using videocon sim only 3 day but the no. is autonetically stoped.
                  & i have submitted my documents..
                  please start my sim becoz i am facing so many problems.
                  Do the needful, its very urgent.
                  the no. is [protected]
                  si r
                  i m a customer of aircel, i have submitted my request for porting, from aircel to videocon 27th jan 2012 in videocon customer care, & they told me, ur number ll be port with in 7 days.
                  but today 22 days are completed totally, but my aircel number not port in videocon. i have lots of work with my cell, & i m facing so much problem, because my no dosent port.
                  plzzzzzz port my number from aircel to vidocon, i have submitted my all of documents in vidocon custumer care, ujjain.

                  my mobile no is - [protected]
                  my porting no is form aircel - DY361269

                  this my second porting code, which was got at 14 feb 2012, & second this my all of documents copy submitted in videocon customer care.
                  i am videocon sim customer for last more than 5 months. Every day i am getting videocon advertisement calls .so one week before i had sent START DND (also START 0 ) sms to 1909 to block my unwanted calls.But still i am getting videocon advertisement calls daily, even in the meeting time also . i am getting depression for this kind of calls and also im going to complaint TRAI for this... Is it ur customer caring? my mobile no is [protected]
                  I am using videocon sim customer for last more than 7 months .. Outgoing & incoming calls not exists.
                  Pls. do imm action for my sim...
                  [protected]
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                    K
                    KhPatel
                    from Mumbai, Maharashtra
                    Feb 21, 2011
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    Regarding Complain id[protected], 41968375, 42098554
                    Service id[protected], 42479078, 42221672

                    You can get the details of the complain from these above complain id. Also I am giving the details.

                    A service called Love Express is activated automatically around 20 days back and some amount was deducted from my prepaid account. I never activated this, it was activated automatically by Videocon only. I called to customer care immediately for this and nothing is happened, Then I called your nodal office, here also nothing is happened, last I called to appellate officer and the person name is Asmita Borse on 16th of Feb. She told me issue will be resolved within 2 days but till now nothing is happened. Again I called on 21th Feb and your appellate officer (Asmita Borse) told it may be resolved within 48 hours. In between this that LOVE Express service is renewed and again some amount is deducted. Till now nothing is resolved.

                    I asked for the immediate deactivation of this service as well as refund for this unauthorized deduction. Its already renewed 2nd time and its not yet deactivated. And within next two day again it will be renewed if you unable to stop this services.

                    Also your appellate officer (Asmita Borse) is not able to give any replay on this, only she is repeating this one sentence- Complain has been forwarded to back-end department and she can not do anything now. Even she disconnecting the call by telling this line only.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Yes. this is exactly I have seen happened with my friends. Now they have become so careless one could possible imagine. Then my question is where should people go for the problem...?
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                      E
                      ekanathan
                      from Chennai, Tamil Nadu
                      Feb 16, 2011
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                      Address: Chennai, Tamil Nadu

                      videocon against unwanted dedected my account Rs.60.
                      From last two months there are unwanted deduction of rupees from my balance amount such as Rs.15, 30 and etc three to four time in a month.with out any information given to me automatically.

                      Many time discussion with your customer care regularly from last two months but there are no positive response and refund of balance given to me.

                      Now there are last warning to you please give me the proper solution for the same with in 48 Hrs. other wise you lost your videocon customer because expect this there are no solution for me.

                      Awaiting for your reply.

                      Thanks,

                      ujjwal sangwan

                      [protected]

                      [protected]

                      [protected]

                      ujjwal.[protected]@rediffmail.com

                      ujjwal.[protected]@yahoo.co.in.
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                        P
                        Pankaj Mathpal
                        from Chennai, Tamil Nadu
                        Feb 16, 2011
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                        Address: Mumbai City, Maharashtra

                        With reference to my Videocon CDMA Mobile -V1425 EMI no. [protected], date of purchase[protected], this is to note that the same was not working properly and was submitted at their service centre M/s Taipan Electronics, 12, Prashant Sadan, Eksar Road, Bhabai Naka, Borivali west, Mumbai on Jan 11, 2011 ( Call ID: TE-1-VG[protected]DW) but the same was returned back to me on Jan 27, 2011 without repairs. The reason given for the same was that their service centre is cancelled by Videocon and advised me to visit another centre at Mira Road. When I visited their service centre located at Mira Road, I got surprised to note when they told me that my mobile has gone out of warranty as the earlier service centre has used some liquid which is sub-standard and not allowed to use by Videocon.
                        It’s very disgusting that their service centre is using something which is not allowed by them. How is it customer’s responsibility to check the same? I gave my mobile at their authorised service centre and not aware and even not concerned that what process they use.
                        I tried to contact Videocon Customer Care by various means, every time they assured that they would look into the matter but no action taken by them in last one month.
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                          Kashish Thaman
                          from Mumbai, Maharashtra
                          Feb 16, 2011
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                          Address: Ludhiana, Punjab

                          i am kashish from rishi ngr,ludhiana.i am facing huge network probem from vidocon. there is very low signal of videocon at rishi ngr... and rishi ngr is very developed and popular place in ludhiana... 3-4 months before, i had submit the network complaint at videocon customer care .... and they told me that YOUR PROBLEM WILL DEFINATELY SOLVED WITH IN 20 DAYS............but even after 3months,my network problem is not solve.plzzz do something......
                          phon no-[protected]
                          address- kvm colony, rishi ngr , ldh.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          hnkjaswg, xsdzbds
                          I am in royapuram, i am using videocon sim, i am facing network problem daily, my number is[protected]
                          i am Naman Bhatt from Indore (m.p) videocon network services r not good i am facing the problem from 7 months and now from 2 days there is server problem it is showing (check operator services) i want to know how much it will take time to update... plz make it soon ... plz understand costumer's problem...
                          i am Naman Bhatt, i am using videocon sim n i am facing the network problem daily, my number is [protected]
                          adress- 14/1 ushaganj jaora compound
                          indore (m.p)
                          MY NAME P R SHAH..MY PRESENT CONTACT NO IS ;[protected]. I HAVE SUBSCRIBE FOR INTERNET PLAN IN MY ZEN MOB; NO;[protected] HAVING VIDEO CON SIM &NETWORK . IN SPITE OF SEVERAL EFFORT &NETWORK SETTING IN MY MOBILE I AM NEITHER GETTING NETWORK CONNECTION NOR REPLY FROM CUSTOMER CARE OF VIDEO CON NETWORK WHO IS ALWAYS BUSY WITH SOMEONE.PLEASE RESOLVE MY PROBLEM
                          THANKS P R SHAH MOB [protected] (PRESENT CONTACT NO)
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                            sameer_rajan
                            from Noida, Uttar Pradesh
                            Feb 15, 2011
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                            Address: Gautam Buddha Nagar, Uttar Pradesh

                            I had brought Videocon Fully Automatic Top Loading washing machine on 25/12/2009 from Greater Noida which is under warranty. Now on 3rd Feb there was a problem with machine, which was reported to there customer support department (Complaint No. GHA[protected]). Engineer Pramod visited our place on same day i.e 3rd February 2011 at 6:00 pm and told us that machine needs to be taken to workshop for repair for which company will send a tempo. On 5th February Saturday the machine was picked up by HI-TECH SERVICES AUTHORISED SERVICE CENTRE for Videocon B-14, Sector-64, Noida No.[protected],[protected], [protected]. The person gave us a slip and took the machine.
                            After this the company had closed the complaint from there end with a remark that the person did not responded to our call. After 5 days on 10th February we called up to know the status of the machine and we were given another new as they didn't knew how the complaint got closed after picking up the machine (complaint no. GHA[protected]) but the machine is still pending.
                            We are calling them on daily basis to know when the machine will be returned back but the nos. they are giving either nobody responds on those nos. or they are unavailable and all mobiles have been switched off.
                            The consumer service toll free no.[protected] is the only no. which responds where they are not able to give the information and only thing they say is we have put your call on top priority someone will contact you soon but again there is no respond.
                            Kindly help us to get the thing sorted out as it has already been 13 days when the machine is missing.

                            Thanks & Regards

                            Sameer Rajan
                            [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am also suffering due to very bad after sales service of Videocon, i advice another cutomer please dont buy any videocon products, they will forgot you after selling products, There is no services in this company, dnt waste hardly earned money for Videocon products.
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                              vikass2k
                              from Bengaluru, Karnataka
                              Feb 14, 2011
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                              Address: Ghaziabad, Uttar Pradesh

                              I had purchased a Videocon D-240 refrigerator on the 23 Nov-2008( Bill attached). This refrigerator was installed in Jan 2009. Since it's installation it has encountered multiple failures of different nature within the warranty period . In one of the job cards dated 22/08/2009 ( Scanned copy attached) I had made an observation that the refigerator has encountered trouble four times in the last six months and within the warranty period which compels me to loos faith over the product and had requested Videocon to either change the fridge or extend the warranty. But this fell on deaf ears and no action was taken. The fridge again created trouble in Jan 2010 and an engineer visited me. Even then I had written to Videocon about the faulty and erratic nature of the product but to no avail. The fridge has again encounterd trouble and I lodged a complaint again complaint no. GHA[protected] dtd 30-jan-2011 the engineer visited and identified that the gas needs recharging. Refer the attached Job card dated 22/08/2009 the gas was recharged within the warranty period and I am surprised that fridge needs anual gas recharging.. I am appalled by the attitude of Videocon that despite writing so many emails to them and phone calls they respond in their usual manner and no senior level executive has talked to me or tried to understand my trouble. Please hel in this Regards. I will be grateful.
                              Varrious Complaint numbers are:
                              1. GHA [protected] dtd 22/04/09
                              2 GHA [protected] dtd 26/04/09
                              3. GHA [protected] dtd 08/05/09
                              4. GHA [protected] dtd 22/08/09
                              5. GHA [protected] dtd 09/01/10
                              6. GHA[protected] dtd 30-jan-2011

                              Regards
                              Vikas Singh
                              10B/126 Sec-10
                              Vasundhra
                              Ghaziabad-201012
                              Mob:[protected]
                              emqail:[protected]@gmail.com
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                khan4416
                                from Pune, Maharashtra
                                Feb 14, 2011
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                                Address: Gujarat

                                Faulty Hand Set
                                Dear Sir/Madam,
                                I purchased a VIDEOCON Handset model No. V1425 in the month of August 2010 its a dual sim mobile.

                                In the month of december onwards there is frequent problem of Key Paid Not Working And Charging problem...

                                I had given for servicing to the authorized service centre namely ACCEL FRONTLINE services twice during the month of december, infact literally it was in the service centre for the whole month but could not get any permenant solution till date.

                                I have also made a complaint to the VIDEOCON CUSTOMER CARE in the Last 2 month stating the problems i have been facing due to the faulty hand set. They adviced me to report to the same authorized dealer once more but that too i found of no use.

                                I would like to request you please do the needful to change the handset and take some stern action to provide me the justice.

                                If required details of all relevant documents will be provided.

                                Waiting for ur quick reply.

                                Thanking you,

                                Mr.R.A.ABBASI
                                D/96 Sankalp Nagar.
                                juhapura
                                ahmedabad

                                Mobile No. [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                charging solution of videocon v1425
                                videocon v1425 charging solution
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                                  srikantth
                                  from Hyderabad, Telangana
                                  Feb 14, 2011
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                                  Address: Andhra Pradesh

                                  I have purchased a Videocon 34″ Jumbo TVs on 13/12/2007 from a Dealer of Video con Company M/s NEXT RETAIL SHOP on 13/12/2007. Under Scheme “Mano Ya Na Mano”. In which Video con Guarantees & Promise us on purchase on each JUMBO TV give us Bond that after completion of 2 years & 11 month from purchase Date Company gives Free 32″ Plasma LCD from date of purchase on each JUMBO 34″ TVs. Dealer have Charged Total Rs 19990/-for each set. In which
                                  Rs.12990/- for TVs Cost & Rs 7000/- Security against Bond issued in lieu of Plasma 32″ LCD.
                                  Now after Completion of 2 years & 11 month from date of
                                  purchase on each TVs we gone to Dealer for get 32″ free Plasma LCD. He denies us & Says talk to Company. On the time of sale of this Scheme dealer not clear this thing that Company Issued directs LCD to us. Now when we talk
                                  direct to the company people they told that we have to pay Rs 4980 against local taxes and transportation. This is not fair that a company promised us a 32 inches plasma lcd at free of cost and mentioned that we have to bear the local taxes and transportation in the bond.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Why dont you find similar people who are duped by Videocon and consult a good lawyer and file a case in the consumer court?? This is a prima facie attemptby Videocon to defraud and dupe consumers!
                                  Pls go to this site and register your complaint http://ccrc.in/submit_complaints.php

                                  Videocon — Maano Ya na Mano Offer

                                  Hello,

                                  I am also a victim of Videocon's Maano Ya Na Maano offer. Three years ago, they took Rs. 7000/- for a bond which entitled me a 32" Plasma Television. Eventually when the scheme matured, they told consumers who had subscribed to this to pay up additional 4000+ rupeees to get a useless plasma panel that can be at the best used in Railways stattions. This plasma at additional 4000+ rupees would get you a panel without AV in and without even a REMOTE CONTROL!

                                  If you wanted a Decent plasma with remote you had to shell out Rs. 16990/- additionally.

                                  Now nearly 4 years later, and six months after they took Rs. 16,990/- they are giving a new spin to people that they no longer make Plasma TVs (This from a company which even today is the LEADER in MAKING MUCH OLDER PICTURE TUBE TECHNOLOGY) and they are also propagating that any vendors like Panasonic and LG and Samsung selling these are all trying to fool people!

                                  The same Mr. Salunke Mentioned in Many complaints here in this forum, has been speaking to me on telephone tried to sell me AC and other products instead, for which I disagreed because I don't have a need. He even asked me to go for LED panel at additional cost, but I already have an LED panel.

                                  Now, the company has only agreed to refund the 16990/- additional money taken from us and Salunke has stopped receiving my calls. [I came to know that he is the HEAD OF VIDEOCON AURANGABAD only from this forum] He has told his receptionist not to entertain calls from me, and has asked her to inform me that I can forget my 7000 Rs I paid for the bond! Now since last 2-3 days I have been trying to reach him and he has neither called back nor is his receptionist willing to give me his direct number.

                                  They have sent the BOND paper and DD for Rs.16,990/- back and have told me on telephone that I can forget about the Rs. 7000/- paid for the bond three years ago unless I buy their AC or Fridge or LED TV!!!!!!!!!

                                  I feel sad that this was a brand I personally promoted about 10 years ago as it was an Indian company, but today it is rotten and is cheating its CONSUMERS with impunity. I am formally approaching Consumer Courts now after this frustration because the company is cheating people from their hard earned Rs.7000/- they took three years ago!

                                  I am also working with an advocate who fights cases in consumer courts to pursue this further. Even if it costs me some additional money, I am willing to take this to its logical end.

                                  N R Setty
                                  Mysore
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                                    Deepak Kumar Dash
                                    from Bengaluru, Karnataka
                                    Feb 14, 2011
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                                    Address: Khordha, Odisha

                                    Dear Sir,

                                    To inform you that i bought a new videocon split ac model no.- VKS 52CE1 on 28/11/09 & after 2 month there was a problem with cooling & regarding this we had informed the customer care & the technician came from the service dept for repair & he found there was problem with the leakage of gas & then he filled accordingly & it was working, the technician assure that there will not be any problem further.But now- 2 days before (on 8/02/11) when i checked the ac having the same problem of cooling & the same i complain through the toll free & the service dept respond to it in time,today the technician came & check it found the same problem of gas leakage. & said there will be charge of Rs.2100.00 (Rs.1500.00 for gas filling,Rs.350 technician charges & Rs.250 for transportation) towards the repairing of it.But i could not able to get about the transportation charges & even not satisfied with the performance of the AC.
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                                      ankurverma17
                                      from Ratlam, Madhya Pradesh
                                      Feb 13, 2011
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                                      Address: Bhopal, Madhya Pradesh

                                      i have filled for mnp on[protected] but today is[protected]
                                      my no mnp is not done

                                      and on[protected] i as told that i[censored] will pay us 99 we'll give u frc of 149 in an offer but today they said that offer is not available, infact there are many lo cost frc's are available
                                      infact mnp is not done
                                      i paid 99 rs on 24th jan
                                      if mnp is done then why shud i pay 40rs extra to grt frc....
                                      my alternate no is
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      he's right
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                                        Sudhanshu Johari
                                        from Mumbai, Maharashtra
                                        Feb 10, 2011
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                                        Address: Delhi

                                        REF: "VIDEOCON" DIRECT RECRUITMENTS OFFER.

                                        Your Resume has been selected for our new plant. The Company selected 62
                                        candidates list for IT, Administration, Production, marketing and general
                                        service Departments, It is our pleasure to inform you that your Resume was
                                        selected as one of the 62 candidates shortlisted for the interview. The
                                        Company VIDEOCON is a brand name in Electronics manufacturing business in
                                        India; The Company is recruiting the candidates for our new plants in Delhi.

                                        Your interview will be held at The Company Corporate office in New Delhi on
                                        3rd of February at 11.30 AM, You will be pleased to know that the 62
                                        Candidates' selected 55 candidates will be giving appointment, meaning that
                                        your Application can progress to final stage. You will have come to The
                                        Company corporate office in New Delhi. Your offer letter with Air Ticket
                                        will be sent to you by courier before date of interview. The Company can
                                        offer you a salary with benefits for this post 35, 000/- to 2, 00, 000/-
                                        P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation
                                        and Job Location will be fix by Company HRD. At time of final process. You
                                        have to come with photo-copies of all required documents.

                                        REQUIRED DOCUMENTS BY THE COMPANY HRD.
                                        ======================================
                                        1) Photo-copies of Qualification Documents.
                                        2) Photo-copies of Experience Certificates (If any)
                                        3) Photo-copies of Address Proof
                                        4) Two Passport Size Photograph.

                                        You have to deposit the (Cash) as an initial amount in favor of Company HRD.
                                        Department. For Rs. 11,500/- (Eleven thousand Five hundred rupees ) through
                                        any [STATE BANK OF INDIA] Branch from your Home City to Company Senior HRD.
                                        Account NO, which well be send to you upon your response. This is a
                                        refundable interview security. Your offer letter with Air tickets will be
                                        sent to your Home Address by courier after receiving the confirmation of
                                        interview security deposited in STATE BANK OF INDIA. This Company will pay
                                        all the expenditure to you at the time of face-to-face meeting with you in
                                        Company. The Job profile, salary offer, and date -time of interview will be
                                        mention in your offer letter. Your offer letter will dispatch very shortly
                                        after receiving your confirmation of cash deposited in STATE BANK OF INDIA.

                                        We wish you the best of luck for the subsequent and remaining stage. The
                                        last date of security deposited in bank 14th of February 2011 you have to
                                        give the information after deposited the security amount in bank to The
                                        Company HRD - direct recruitment via email. Your Letter with supporting
                                        document will be dispatch same time by courier to your postal address after
                                        receipt of security deposited confirmation in bank. The interview process
                                        and arrangement expenditure will be paid by VIDEOCON. Lodging, traveling and
                                        local conveyance actual will be paid by VIDEOCON as per bills. The candidate
                                        has to deposit the initial refundable security as mentioned by HRD.

                                        NB: You are advice to reconfirm your mailing address and phone number in
                                        your reply. 11,300/- (Eleven thousand three hundred rupees ) will be the
                                        refundable amount, as 200 rupees will be deducted as bank charges for funds
                                        deposit. and if you are been selected or not, still the amount will be
                                        refunded to you, as the amount is just to prove that you will be coming for
                                        the interview in order for us not to run at lost after sending you the air
                                        ticket and you don't show up on the day of interview.

                                        ((FOR FREE AND FAIR INTEVIEW, THERE WILL BE NO TELEPHONIC CONVERSATION WITH
                                        ANY CANDIDATE UNTIL THE DAY OF INTERVIEW, THESE ARE THE POLICY FROM THE
                                        BOARD OF DIRECTIVES AND CHIEF OF EMPLOYMENT ASIA REGION))

                                        Wishing you the best of lucks
                                        Regards
                                        MRS. SUMAN KHAN - (Executive - HRD)
                                        Videocon Electronics India Ltd.
                                        H.O. - 174, Videocon House,
                                        G.K. Part - 1, Greater Kailash.
                                        Email: [protected]@gmail.com
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