Videocon Industries Complaints & Reviews

VIDEOCON IS NOT OFFERING PROPER AFTER SALE SERVICE. IT IS A FOOLISH DECISION TO BUY ANY VIDEOCON PRODUCT.

I FULLY AGREE WITH THIS . VIDEOCON MUST IMPROVE OR CLOSE DOWN.

dear sir,
i purchased videocon fridge on 27-06-07. now the fridge not working and i report the local service centre. but no response from the local service centre. then i made reprort to main videocon warranty centre still now they are not act any further steps.

change this fridge immedatly

Kirti Electronics, Ghodbunder Road, Thane, is selling to customers display pieces and old pieces packed in a new box. My family is a victim of their cheating behaviour and they will not replace the product.
I tell you all this so you can to stop buying from them and you will not be cheated.

dear sir,
im a delar of d2h, i shell product dvd on dated 15/11/2009 ! thair is a problam in my customer d2h dvd from 2nd day, he registerd comlaind in customer cair, but no action on that till date! so that i dont understand what is the responce from compny on that, plz answer me regarding that,

Videocon D2H — no response

Dear Sir,
I am using Videocon dth service , my custormer ID is 1236520
For yearly Diamond pack recharge i gave Rs 3000 /- to Videocon dealer on 16/12/2009 , and he recharege my account with Rs.3000/-( 300 x 10) ,as a single voucher of 2900 is not available with any one , Now i spoke to customercare of Videocon dth service on phone , they told me your account recharged for diamond pack for almost 11 month , not for a year...............
as i given money for yearly recharge and dealer recharge with RS 300 X 10 voucher ..... it is not my mistake and for that i don't want to pay back
now i request you to make my yearly pack with Rs. 100 balanced
Dealer is : Vighnaharta Electronics
Airoli , Navi mumbai
waiting for your favourable reply

MERI VIDEOCON DTH ID-882329 HI.MAINE 7th Sep KO DVDDTH LIYA 275 PLAN ME 2 MONTH FREE DEKHAYA.FREE OFFER KHATM HONE KE BAAD PLAN 150 ME KARANA CHAHA.LEKIN JAB 7th KO PHONE KARO TO KEHTE HI BILLING CYCLE 26th KO HI 26th SE PEHLE PHONE KARO.JAB 26 KO PHONE KARO TO KEHTE HI BILLING CYCLE 7th KO HI.7th SE PEHLE PHONE KARO.KABHI KEHTE HI 48 HOUR PEHLE PHONE KARO.KABHI KEHTE HI APKA BALANCE Rs150 SE KAM HI.ABHI NAHI HO SAKTA.TAB SE AB TAK HAR MAHINE Rs275 JHEL RAHE HI. THREE MONTH ME AB TAK 25 BAAR PHONE KAR CHUKE HI.LEKIN GOLDEN PACK(Rs150/Month) ME CHANGE NAHI HUA. LAG RAHA HI BINA UPBHOKTA ADALAT JAYE BINA KUCH NAHI HO SAKTA

Videocon direct hai correct hai.

Dear Sir/Mam,
I purchased the V'dcon satellite dvd from one of the dealers in kol in the month of Jan'10 (mid of Jan)with cust id no #3515615.I was looking only to change my old sony dvd with any new one which could support usb.The dealer insisted to buy the videocon product and which i did.The tempting offer was that it was coming with an optional satellite pack for 3 months free subscription for additional 300/-only.Soon after the purchase, the set after 2 weeks stopped responding and quickly the service engineer came and changed the set which hapeened again in the next span of 1 or 2 weeks.Along with the 2 nd change the service engineer had taken away one dvd which was there inside the dead/non responded set which till date I didnot get back.Anyways my puropse of this complaint is that for the last couple of weeks i am unable to play any dvd in the set and I found that the satellite connection was suspended.Calling up the customer care i faced an experience which i could have only thought of any LALA company.
the reasons were explained in the regards:
1> Line supsended as you(I, the customer) have already enjoyed the money(300/-).As if they were not aware of the free subscription.
2> Regarding dvd problem the engineers would not visit or no free assistance as your(mine) account is negative irrespective whether that is under warranty or not.

My concern is that selling new products giving false miscommitments and that's too a product which doesnot even costs Rs3000/-.
If someone is reading this text and is/are planning to buy any product of this brand I would sujest not to go for this irrespective they have Avishke Bachchan or Sharukh khan as their role models.
To Videocon,
I would be grateful if you guys can fix up the problem.

I have taken your Diamond pack connection on 24th of January, 2010 and after enjoying the free service for two months the account was rechagred on 24.03.2010 for six(6) months recharging Rs 1500/- coupon.

Since I have recharged my account on 24.03.2010 for six month, it should have been valid upto 24.09.2010 but when I called your customer care centre they intimated me that the account is valid upto 7.09.2010. Why it is upto 07.09.2010 instead of 24.09.2010?

Please do necessary correction and intimate me in my mobile mumber .
Regards
SUBASH
Customer ID 3825026

I paid for 4 months and got recharge for 2 months. Rouge co. and their dealers are cheats

I am purchase Videocon D2H Date 16.03.2010 in 2000/- Paid for Five Month Period Free but Date 23.03.2010 at 9.30 p.m. not work Error 04 insert smartcard my Id No.6121630, So please Problem Solved and Start my D2h my contact no.[protected] please conatct to this number

the d2h customer support pepole never support u ..idid recharge gold pack but even after six days it not yet active ..whenver we call at customer service center they give us there standerd answ.that the pepole will come & they will slve it...but, they dnt come...i have very bad expernce with this ...
mu customer id is 3327839
and my cmplnt no is 12175855

Sir,

I purchased dvd and d2h on 11/04/2010 my dvd plyaer starting kitik sound come when door closed and open please rectify that problem and connect my d2h service
I purchased in Jainsons on 11/04/2010

model No. 5002

Ser No.,[protected]

Regd No. [protected]

kindly recitify this problem quickly

dear sir
1) my dth vedeocon service hardware problem,
2)dealer change the internal hardware card without RF Conector,
3)i want original card with RF Connector

I had bad experience with videocon DTH .. I will not suggest people to buy this product.
After 3 days installation my setbox switch off automaticaly and hang up most of times.
Videocon engineers are not co oprative ..
they are saying my TV is faulty but my tv is new one ...
So please do not buy this d2h ...

My dth to signals problem for dt 4/7/2010, I call yours customer care no [protected] begin_of_the_skype_highlighting        &...⇄ [protected], [protected], [protected], but not canecot this no, pls solve my problem,


Customer id 287042
Kaka krunal hasmukhbhai
Mo no [protected]
[protected]

Please change my RTN from [protected] to [protected]

Amitava Dasgupta

videocon d2h dealer do not recharging balance and customer care not accepted my complaint.
My Customer ID. 21255032

Dear Sir/Mam
I have a Bajaj discover 100CC bike, I have brught this bike in June 2010. But after 3 months, bike made the problems, after 6 months crank saft broked of the engine, but company took the payment to me,
onther words company say that bike under guarntee after one year after purchasing & now bike go down under mantanace. my bike`s chain set is totally damage but agency owner say that it not under guarntee.
So, you pay for it. But i am not satisfied that please help me.
there are two problem front of me one is EMI & other is maintance cost. I feel that i was not purchased new bike yet I take old bike Like tens years old.
please help me.
thanks

Jai Karan [protected]
Faridabad
Bike reg. HR 51 AJ 3046
agency:- Shri Ram Automobile Faridabad

I lodged a compliant with Videocon Customer Care on 16-05-11 regarding scrambled reception (Compliant No.39955176. But it is still unattended. Pl resolve the problem.

Dear sir/Madum
My customer ID is 39095546
I had very bad experience with videocon DTH.I purchse this D2H in March 2011.from the first month every time this product automatically stop working.From today morning i have called three times on toll free no.Every timethey asked for some instruction we ahve to follow.I wasted 1 hrs.on call & waited for 4 hrs. for reset the function .till time the problem is not resolved.Agin we called on toll free no.a asst.of videcon D2H Miss Kushbu jain is not giving response on our request for sending a person.We want to restart the service.Pl help me to do so.

d/sir
today i recharge my d2h to super gold pack for 6 month plz send the setting on my i.d :[protected].my service blocked due to delay recharge.
umesh kumar vibhu

change in name

my name is naveen yadav.my card no.is [protected].my serial no. is[protected].due to some family reasons i want to tranfer the connection to my name

DELAY IN THE REPAIR OF ANTENNA

We have been calling for 7 times for 8 days. But no one came to look after the problem we had. All they say is our representative will come in 8 hours/24 hours/48 hours..that's it. This is terrible service..Just deceiving customers

VIDEOCON FA 55 — Control Panel Unit Defect

The Control Panel Unit of my Fully automatic washing machine FA55 is not working . I think it is a manufacturing defect of this product and the company is demanding Rs.3000 for the repalcement of this defected item. This is almost 30% of the total cost of the product

Videocon/television — Television not working from purchase date

I have purchage this TV on dated-12/07/2011,after 3 days this stop working,then i have complain regarding this, retailar had replaced the TV,this activity done 3 time,
Model No.CTVVGS21SBV/CUA
1.Sr.No.- 03192,- Replaced
2.Sr. No.-04760,-Replaced
3.Sr.No.[protected]/604785- still not working,

when i have complain approx 50 Egneer come and work on it,but my problem not resolve,and till my tv warranty has been expire,

Kindly help....

videocon CTV — color patches

I purchased videocon color tv, jambo 34 in the month of April' 08. Model No. CTV8600QS[protected].

When we put on TV, three bright colors (red, blue &green) appears on the screen. It remains and overlaps over the pictures. This problem aroused since yesterday evening.

Hope you will kindly do the needful at the earliest.

Regards,
Ashok nayak

Videocon — coloured spot on screen

i have purchase videocon tv on this 02 nov 2008. when i start the tv so check the red & coloured spot show on screen. so many times i tried to contact on contact no 39404040 teleservice no. but this no is not linked by company. so pls solve my problem.

very bad experience with Videocon Ctv puchased two years back.
colour distortion affecting eyesight of the family.

Videocon Television — colour spot

i am 1 year ago television purchase starting 2nd week tv screen large colour spot and complain 1year in 10 time customer care service calling and today same problem.

I purchased Videocon 34 jumbo, Model -CTV8600QS

again recently i received problem of bending screen in to different angles, the service guy chanced some capacitors but still there is no improvement.he said that he don't have company settings, it will take 1 week time to get that seetings.

VISHNARAM GEHLOT
[protected]
[protected]@gmail.com

Electrolux (Videocon) — Refrigerator dead for more than 2 two months

Sir,
I had made complaint of my refrigretor on Electrolux (Videocon) helpdesk complaint no. IND[protected] but no one has visited me once. All senior officers are also not responding.
THANKS,
Balram Bishnoi

Electrolux (Videocon) — Refrigerator dead for over two months

Sir,
I had purchased a Electrolux (Videocon) Refrigrator on 30-06-09 which is creating problem from the very first day. I have given complaint on helpdesk no IND[protected].
Kindly the needfull.
Thankyou,

Balram Bishnoi

Videocon — quality

Hi!

I have bought a videocon mobile model no v1675, before 2 months for 5800 rupees.

It is the phone which does not satisfy the basic need, Would you like to know what it is?

It is none other than the hearing speaker, it is worse part of that phone, then they have given the toll free customer care number, when i dial that no. during day time it will respond that this number is not valid, during night time a long ring will go and no one will pick the call. I have given it to the retailer and asked him, he told me to give it in videocon service station, I hardly searched for the service station at cbe, all my search ended up in vain.

Finally I sold that mobile for just 2000 rupees and bought a brand new samsung c5212 mobile.....

Really a worse phone i have ever used is this videocon v 1675.

Videocon LCD Television — Rejection of Loan Application

Sir, I Rakesh Vithalapara Resident of Vadodara- Gujarat.
I wants to buy Vidiocon LCD TV from MORE Mega Store of Vadodara. I have filled my loan application 2 days before from your representative at the store. Today when I approached him he told me that my loan application is being rejected. When I asked him the reason of rejection he told me that my CIVIL is negative. He was not able to give me the exect reason behind it.

Therefore, I Request you to let me know the perfect reason of rejection of my loan proposal. I had never failed in repayment of any of my loan installement till date. I had also purchased my HOME PC under your companies finance. First installment of that loan was bounced only due to misunderstanding between me and your representative. He had told me that the installment will commence from may and by mistake it commence from April. This is the only one occassion of failure in my history. If my CIVIL is negative how Bank of India has financed me the housing loan.

I am working in a reputed Chartered Accountant Firm since last 5 years and my monthly salary is Rs.11500/- per month. There are only two members in my family and we both are earning. I have my purchased my own house in Baroda on my self. When I purchase a house of Rs.500000/- than I can also buy the LCD by cash. But I dont want to block my cash.what you expect from the borrower? Do you think that a person whose monthly income is Rs.11500/- per month will not able to repay your EMI of Rs.1500/- per month. I dont understand what is CIVIL and how could my CIVIL be negative?

If the approach of you company will remains same you will definetely loose the jenuine borrowers. I have money I will buy LCD through cash also. But think about those jenuine custormeres who are willing to fulfill their dreams through you, and your representative without going into the fact of any disqualification reject their proposals.

I hope that you will give me the proper response of my querry.

Regards
Rakesh Vithalapara