Videocon Industries Complaints & Reviews

Please change my d2h RTN from [protected] to [protected] . I want to chamge it because i cant login my account with d2h direct to mobile so i cant ise it regularly i have messeged from my rtn to change my rtn to a number the company offered but its getting more time and no messege were sent to me and i got any replies on changing my account

Customer ID: 22597810

I want to update my registered mobile number to [protected]

Worst customer service.. No one is picking the call from customer service.. Also the customer care number is not reachable... Very irritating service..., ...
Give us the correct customer care number where the servicer will pick the call

Dear sir,

I am using videocon d2h connection for tv. I would like to change my registered mobile number because i lost my old number.
My d2h id is 63203610 and my registered mobile number which i lost is [protected]. My new number is [protected].
I believe this will fix my problem.
I am looking forward to your reply. Kindly do the needful.
Thanking you.

Have made a lot of time from the online site by selecting my new d2h of packs, this new pack vallue amt - approx 337.48 rs
But my account show pack value is 384.38 (47 rs extra charges in cooking active channels)
Which are still packed in the cooking and active channels.
Cooking active channels have not been closed even after i have repeatedly dialed into a customer service
My videocon d2h c. No.[protected]/
Rege cont. No.[protected]
Pls any question pls call me my mob no. [protected]

Please resolve my issue as early as possible
Pfa photo copy... Details in attached,...

Hi my consumer i'd is 64713581 my name is vijay i have recharged for a new plan yesterday and still it's not activated yet... I called the customer care number they said it will be done in few hours yesterday but it's been one day and still nothing is working. Pls get it fixed as soon as possible... And please make sure the mobile app as proper feature to make us easy to use that...

Dear sir /madam
Sir/madam,

My friend is a current subscriber of video con d2h. His customer id is72277379. The subscription is registered under the name of ashish. He is no longer in our contact. I. So i request you to change the name to taleswar singh and mobile number [protected], which is my frind name as he is using and paying for this customer id. I am mentioning it below again.

Customer id: 72277379
Customer name ashish
Current name taleswar singh
Mobile number. [protected]

Hello,
I am a videocon d2h user more than 4years i am facing somany issues regarding services of videocon d2h, which includes wrong pack activation after recharging quarterly regular recharge i am not able to see almost all movies channel, some news channel, and some other channels since 27th Feb'19 after that i tried many times customer care number but they are not connecting only IVR responding after selecting talk with customer care executive option call will disconnected after that i contacted

I have tried lots of time to get some information but they are not receiving the phone and whatever the customer care number has been given internet that is not available. They are charging Bills by their own side without giving any information. When we are saying about this value added customer service is not refunding my rupees which they have cut.

My rtn number is not in service anymore. So kindly update my rtn to [protected].
I tried tp contact customer support but videocon d2h service is worst amd never picks call. I am trying to contact, but it always says busy. Change our rtn or atleast give prope service tp d2h customers. I am also facing lag in browsing from channel to channel and in menu also.

Respected sir
I have d2h connection with cust id[protected] i contact d2h call center more than 20 times to solve my problem but they are not solving my problem i compliant this mater to them and obtain compliant no[protected] &[protected] have register befor 10 days and 7 days respectively. I also call them and request to solve above compliant but they are not respond about this
Please help me in above situation
Thanks
Name hujefa
Call [protected]

I have purchased videocon d2h in june -2010, i send my certificate for the same on due date. But due to any reason it was returned with wrong address. Some days back i got this site to submit the complaints. So kindly know me the place and doc list to send it again pls. As i have original certificate and i am residing at same address. So i have no problem to send all the document to finish the required details

Am unable to contact customer care to add required channels and my RTN shows incorrect. I tried calling customer care, sent multiple mails and registered complain in videocon d2h site. But no response.
Please add 'star vijay' tamil channel to the existing channel list and i wanted to change my plan.
Please ask customer care to reach out immediately or response back to my email. I have sent mails to [protected]@d2h.com

Please call immediately

Plz change my registered moboil number name : Mohammed Moinuddin Bangalore customer id :[protected] i have change my MOBILE NUMBER details on my connection. Old connection details are as belows old moboil number : [protected] new moboil number :[protected]

thanking you
yours Faithfully
Mohammed Moinuddin

Customer service is not taking the call and the queries are not answered. I want to temporarily deactivate my account[protected] customer id. But customer service said it is not possible and put the call on hold. When i tried to call back again the call is not being answered by customer service. This is the worst customer service ever seen. When we don't recharge for few months and again want the connection back, it is again a long process. There is no flexibility. We regret using this dth connection

Hi

On 4th of march i have recharge videocon d2h account[protected]
Still plan is not activated it's been 4days, also i contacted your executive he said we received amount kindly give as 20 min time plan will get activated it's more than 48hours there is no updates yes, i'm fed up with calling customer service to refresh my account.
Kindly look in to this matter and do the needful.

Videocon d2h package is 224/month, i follow the procedure of selection of channels and selected channels i required, but before 2-3 days 1by1 channels are missing, displayed channels are not part in your subscription. So that please provide all information about select packages and channels, i am worry about it, do the needful on priority basis.

Customer id[protected]
Name - rahul baban tantak
Ambegaon bk. Pune
Mob. No.[protected]

I have lost my rtn, so i am not able to create my account in 'videocon infinity'. I also tried to contact on [protected]@d2h.com regarding iasue but still there is no reply.

I have also changed my number but didn't registered in the company. Please try to change my rtn.

I can't register myself on web portal because i can't get otp

Change my rtn.
Resolve this issues as soon as possible otherwise i will have to change my operator.

01.
My old rtn no i. E. [protected] is not working and now not my mobile number. So pls change my mob no to [protected]
New no for rtn is [protected]
02.
My customer id is[protected] cg but i am not unable to watch air to free channel like ajtak, star bharat, set max etc. Your customer call centre not respose properly.
0.3
I am trying to contact your customer care since last 03 days but not getting proper responce from them

I am unable to login to app. I have registered telephone number but it showing not registered. But I receive call from promotion d2h. When extract my information from app it says registered. Really feeling irritated about the procedure. It's pathetic app and worst maintenance. World's most useless customer care.

Hi,

I have videocon service subscription and online d2h account to access it through d2h website.

However, i didn't access my videocon account for more than a year now since channel traffic is changed i tried to log in to the system using my password to change my package but it didn't work.

I still have the access to my mail address which i created the account, customer id and know the registered number (However i don't have access to the number since phone provides canceled my account due to inactivity).

I tried to use forgot the password to send password reset mail to my registered email but looks like the current system is asking for the phone number. You can password reset to my registered email and i will have ability to respond through email.

I also tried creating a new account but it says that account and email id already exists on the system.

Here are some details:

Registered email:[protected]@live.com

Customer id : 87318280
Customer name : viganesh h
Account id : 8689148

Rtn : [protected]

Thank you

Hope you can help me soon.