[Resolved]  Videocon Industries — c14 :smart card not paired with box

Please change my RTN..
I am trying to change it since 1 year...
Old: Lost
New: [protected]
Customer ID:[protected]

My videocon d2h STB shows errorC14 smart card not paired with the box.customer care is saying there will be 200rs techincial visitor charge and other charges will be informed by the technician...and they are not providing any helo

Videocon d2h representative, visit my home, i bought a new remote from him, within a week tv remote stop working, i lodge a complain to customer care, then d2h representative called me and said you have to purchase nee remote, i told him that remote is under warranty and you should replace it,
He said if you want to purchase then he can come but for free replacement he has no remote, it seems we are on pity of them, dont go for videocom d2h

Dear Customer(Vsmparmar),

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

My videocon d2h customer id 61511896 shows c14 : smart card not paired with box i have tried ever methods. But noting worked for me. I had messaged ref to the contact shown that to contact a number which is not available!!

I am using videocon from last 5 year. There is an issue of message coming on tv again and again shown in subject. On calling customer care they are asking for visiting charges of rupees 200. It seems like they are trying to fool customers by asking so much of visiting charge, as this was not informed earlier that you will have to pay visiting charges.

Dear Shahrukh,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Hi Team
My customer id is[protected].
Eventhough there is balence in the account, i am still not able to see any channels. It ia giving C14 error.
Please help me out and start the service immediately.
I do not want to spend Rs. 200 every time. This is really pathetic
Appreciate your quick response.
Thanks and regards
Shripad

Dear Shripad,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Hi team,

Please resolve c14 error from my D2H,

RTN-[protected]

Regards
Jaibir

Dear Vijay,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Hi team,

Please resolve c14 error from my D2H,

ID[protected]

My videocon d2h shows c14 : smart card not paired with box .

Registered complaint . Person is asking for 200Rs as a visiting charges. My d2h is not working for more than 2 months already paid 2 months charges and asking for more 200 Rs.

Seriously??

My registered mobile number is - [protected]

Dear Trupti,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

Hi team,

Please resolve c14 error from my D2H,

ID[protected]

Hi team
I already recharged my d2h account with a ₹450 and still it's not working it says that smart card not paired with box please solve this c14 issue immediately

Hi team
I already recharged my d2h account with a ₹450 and still it's not working it says that smart card not paired with box please solve this c14 issue immediately