Videocon Industries — channels not coming even after d2h recharge:e16-4 and e30-4 even after account recharge

 
14 Reviews
B-203, banamali basera, patia,, Bhubaneswar, Khordha District, Odisha, India
 asutosh29 on Apr 10, 2019
Dear videocon d2h team

Sub: e16-4 and e30-4 even after account recharge

It is high time waiting for your response and to provide any solution to the interrupted serive provided by you. I have repeatedly requested your customer care reparding the issue over telephone and requested them to resolve it at the earliest, but they denying saying that they cannot fix it due to server issue or other technical issues and compelling me provide pay service charge even without providing any service, further with no service money is being deducted from my account.

Such monopoly and unethical way to charge customers even not proving any service and wasting my time and efforts in requesting your customer care representatives for the whole day yesterday.

I request you to kindly resolve the matter at the earliest and resume my dth service at the earliest without forcing me take the shelter of court of law.

https://twitter.com/banamalibasera/status/[protected]?s=19

Customer id:[protected]
Registered phone number: [protected]

Thanks and regards
Mob: [protected]
Email: [email protected]

Complaint Status


[Apr 10, 2019] Videocon Industries customer support has been notified about the posted complaint.
Complaint comments  13 Comments     Updated: Share0Tweet0

Comments

My Dish not working. Showing No signel.
Team d2h's reply, Apr 11, 2019
Dear Prince,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
With in regards to my d2h I am having Videocon d2h I having remote problem. I tried to contact call centre and toll free number s but none is working. So I came here for help my customer bid :[protected]
Team d2h's reply, Apr 11, 2019
Dear Customer(luharb),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I am unable to login in in d2h its always shows incorrect credentials i have also sent an email to [email protected]
My rtn is [protected]
Team d2h's reply, Apr 12, 2019
Dear Nikunj,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Please change old rtn no. [protected] to new rtn no [protected]
Team d2h's reply, Apr 11, 2019
Dear Sankar,

Thanks for writing to us. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Please change my mobile number from [protected] to [protected]
for customer ID 86026984, Bhaskar A
Team d2h's reply, Apr 11, 2019
Dear Bhaskar,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I need to change my RTN . Please do the needful
Team d2h's reply, Apr 11, 2019
Dear Customer(radchochu),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
I am trying to register with videocon d2h using my customer id but it asking fir RTN but i don't have any RTN number, so want to change or set my RTN so that I can login into my account. My customer[protected].
Team d2h's reply, Apr 12, 2019
Dear Customer (kushmarya),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Please change my mobile no for videocon d2h new as [protected]
card no 43726690
Team d2h's reply, Apr 11, 2019
Dear Suryakant,

Thanks for writing to us. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Hello,
Videocon Team
Please change my registered mobile number for D2H account number 19243702 which is right now registered on the name of Abhishek Junnarkar
from : [protected]
to : [protected]
Team d2h's reply, Apr 11, 2019
Dear Rahul,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
From last 3days videocon d2h is not open, please call me [protected]. D2h id[protected]
Team d2h's reply, Apr 12, 2019
Dear Parameswar,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
My problem solve this
Please call me now &solve this my problem
Mithun dayre's reply, Mar 23, 2019
Please solve this my problem & call me now please
Team d2h's reply, Apr 11, 2019
Dear Mithun,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
The login is impossible and connect to customer care is same. Worst service and I can not able to watch TV. Tried through paytm to recharge and failed there too.
Team d2h's reply, Apr 12, 2019
Dear Sudheer,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
Dear Asutosh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

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    Customer satisfaction rating
    20%
    Complaints
    5358
    Pending
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    Resolved
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    phone
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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    Videocon Industries - channels not coming even after d2h recharge:e16-4 and e30-4 even after account recharge