Comments
Please change our d2h tv registered mobile number, costumer id[protected] old no - [protected] and change this, new mobile number - +[protected]
d2h Customer Care's response, Nov 6, 2019
Dear Customer (Nillavva),
Thanks for writing in. If you want to change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299
Thanks & regards
Thanks for writing in. If you want to change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299
Thanks & regards
in my videocon d2h box error "smart card not paired with box "
I am having trouble with my Videocon D2H box like "c14 :smart card not paired with box" and i called customer care they said they are processing something from there end and nothing happened, than they told me that Technician need to visit and charge 200 rupees. If they repeatedly do same thing with other customers like me, it's a big benefit for Videocon and every Indian who has Videocon they has to pay the amount and think how much amount will they earn. Please help us to stop such thing. My customer ID is 47603743.
I am having trouble with my Videocon D2H box like "c14 :smart card not paired with box" and i called customer care they said they are processing something from there end and nothing happened, than they told me that Technician need to visit and charge 200 rupees. If they repeatedly do same thing with other customers like me, it's a big benefit for Videocon and every Indian who has Videocon they has to pay the amount and think how much amount will they earn. Please help us to stop such thing. My customer ID is 47603743.
Today July 30th, 2020 - Videocon Customer care no.[protected] They are very rude and after calling them many times they are giving only one answer that I need to register the complaint after which they will send technician and i have to pay Rs. 200/- for this small issue c14 :smart card not paired with box" which is coming just because they have deactivated my account (ID[protected].
If Videocon is doing this with customers then the only option is that we should choose some other reliable service available in the market. They are cheating people like this.
Please see if someone here can help me with this situation.
If Videocon is doing this with customers then the only option is that we should choose some other reliable service available in the market. They are cheating people like this.
Please see if someone here can help me with this situation.
Rakeshbhavsar's reply, Nov 3, 2020
Hi,
I'm having the same issue. I called to customer care and they said it needs to visit technician and charge is 200. Can we do something with it?
I'm having the same issue. I called to customer care and they said it needs to visit technician and charge is 200. Can we do something with it?
Today August 22, 2020 - I called Videocon Customer care no. [protected] regarding the less validity received on my Customer ID no. 47603743.
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Thanks & regards
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Thanks & regards
Today August 22, 2020
If every Customer of Videocon D2H is going to receive 8 days less validity like I have received, you can understand how innocent people are being cheated by this inappropriate way and how they are making money by cheating us.
Thanks & regards
If every Customer of Videocon D2H is going to receive 8 days less validity like I have received, you can understand how innocent people are being cheated by this inappropriate way and how they are making money by cheating us.
Thanks & regards
Today August 22, 2020 - I called Videocon Customer care no. [protected] regarding the less validity received on my Customer ID no. 47603743.
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Thanks & regards
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Thanks & regards
Today August 23, 2020
If every Customer of Videocon D2H is going to receive 8 days less validity like I have received, you can understand how innocent people are being cheated by this inappropriate way and how they are making money by cheating us.
Thanks & regards
If every Customer of Videocon D2H is going to receive 8 days less validity like I have received, you can understand how innocent people are being cheated by this inappropriate way and how they are making money by cheating us.
Thanks & regards
Dear Sir, Please look into the below complaint at the earliest. Thankyou !
Today August 22, 2020 - I called Videocon D2H Customer care no. [protected] regarding the less validity received on my Customer ID no. 47603743.
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Today August 22, 2020 - I called Videocon D2H Customer care no. [protected] regarding the less validity received on my Customer ID no. 47603743.
My Customer ID is 47603743 and I have taken a package of Rs. 383 per month and if I have recharged on 30th July, 2020 how I am getting a validity of only 23 days instead of one month. I called D2H Customer Care number [protected] and they are just not helpful at all. Every time they have some or the other issues either it is Covid-19 or it is technical fault etc. etc. I am really fed up with this videocon and want some help in this regard.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.
Thanks & regards