Videocon Industries — videocon d2h trai

Aksy2302

from Bilari, Uttar Pradesh

Apr 16, 2019

Address: Mathura, Uttar Pradesh, 281004

Hi i am a user of videocon d2h and under this new trai rule, i am not getting any zee channel hd bouquet provided by zee channel like “zee family hd” or “zee all in one premier hd” in videocon d2h bouquet list/add on list, only sd bouquet addon is available. To add zee hd channels we have only option of either adding them ala carte or taking videocon combos. I have even visited their office and asked them to add the bouquet combos of zee and they said its not present in their list.

Please ask videocon d2h to provide the combos provided by zee channel itself.

Thank and regards,
R. P. Gupta

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Comments

richard sachariah

from Delhi, Delhi

Apr 16, 2019

Please change the RTN of my videocon d2h account[protected] to [protected]. The old RTN is missing. I cannot activate my account without the RTN. The customer care services via phone is very bad. Please can you fix my problem.

d2h Customer Care's response, Apr 17, 2019

Dear Richard,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

Rashmi112

Apr 16, 2019

Please my register mobile [protected] to [protected], because my register no was stolen. So kindly change my no.

Rashmi112's reply, Mar 11, 2019

Please my register mobile 8908938365 to 7008454374, because my register no was stolen. So kindly change my no.

d2h Customer Care's response, Apr 17, 2019

Dear Rashmi,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

Preet Manshahia

Apr 16, 2019

Plz change my registered moboil number name : vijay kumar customer id : 59391490 i don't know old number new mobile number : [[protected]] thanks

Preet Manshahia's reply, Mar 10, 2019

change my mobile number register

d2h Customer Care's response, Apr 17, 2019

Dear Preet,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Apr 17, 2019

Dear R.P. Gupta,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h