[Resolved] Videocon Industries — Washing Machine

Svas

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500044

Respected Sir,

I purchased a washing machine on 7/1/2013 and It has 2 Year Warranty and another 2 Years of extended Warranty from the Next Retail Showroom. The machine stop working and i given complaint to Videocon Service Center on 13/11/2016. Service Team came and Declared that Damaged Item is Not Repairable and send me a mail to exchange the machine with new machine with the depreciation. But now they are not giving any response from last one month.

Please do the needful for me.

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Mar 20, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2017

Videocon Industries Customer Care's response Dear Svas,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team

Verified Support

Feb 16, 2017

Videocon Industries Customer Care's response Dear Svas,

As your product is 5 year old we request you to repaired set from local market.For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team