Vijay Sales — Attitude of Manager Ulhasnagar branch

Address:

Thane, Maharashtra

I purchased Godrej refrigerator on 25/03/2015 from your Ulhasnagar branch and as per commitment and as mentioned in sales order, delivery of above mentioned product is to be delivered on 26/03/2015. Till evening 7 PM there was no communication from above branch. At 7 pm I asked for the same, Attendant said that product you have selected is yet not arranged . I requested to transfer the line to Manager but unfortunately Mr Manager not willing to talk with me. After some time I received call saying that delivery van is out of order in between the destination, again I requested to transfer phone to Manager so that I can ask Why they have not inform me regarding reschedule of delivery when I was full day waiting only for receiving the good at home. Again I treated in the same way and no response from your manager. I don't know why your responsible officer is behaving like this. I would like to register my complaint so that higher authorities should know about the attitude of the responsible people working in Vijay sales. Jayant Lakhote Badlapur V.No. 169-ULGO3-15SO 289 dated 25/03/2015