Vijay Sales Complaints & Reviews

I have booked the Air Conditioner on 29th of march 2021 and did full payment on the same day . Sales manger said the delivery will be done by 31st of March 2021 . I waited on that day also called the person, he didnt respond, then called the customer cared number they said will get back to you. Called on 1st nobody responded. Then called on 2nd customer care person registered the complain and said, will arrange the call from the branch itself you will receive the call, nobody called .From 2nd today is 6th of April everyday i call customer service they listen to entire complain of mine and say will get back to you your query will be resolve or you will get the product delivery today itself . Nothing has turned up to be true. Today its more then 8days were payment is completely done, didnt got the product nor the proper response of why there is a delay in delivery .

I want the compensation of this behavior and the product ASAP. Cause there is a height of being patience.

Hi Team

I have purchased a few products(Washing Machine, TV & Fridge from Vijay Sales (Uttam Nagar) on 08-Dec-2020 at that time there were offer if i purchase with HDFC credit card i will get the 5% cashback within 90 days but till now i have not received anything.
they told me that i don't need to come and do follow to Vijay sales store or HDFC bank i will get cashback after 90 days without any hassle. but no one had called me after purchasing.

It's been almost 4 months but till now i have not received the discount amount

Sir mera naam Ratnesh thakur he or mene pashim vihar vijaya sales branch se redmi note 9 pro max phone purchase kiya tha date 17/3/2021 ko or uske 5 din baad hi phone me charging problem honi satart ho gai or mane vijaya sales pashim vihar ki branch me jake bola to uno ne kha ye phone exchange nhi ho sakta sir agar muje pta hota ki vijaya sales me 5 day par bhi phone exchange nhi hota he to me online hi order se le leta but muje lga offline vijaya sales se hi lena better smja sir ap se requst he meri problem jadli solf ki jaye thaking u

I had booked siemens washer plus dryer in an offer that if I buy washer then I will get dryer for 50% off, but the issue was my flat was in renovation so I wanted to take delivery when renovation work is finished, so the sales person suggested me to book the products by paying some money, so I did that and when I came for paying rest money and for taking delivery, I am getting to know that the offer is over and we have sold that particular...

I purchased a Voltas 1 ton window AC serial no 4011236A19DC05507 from Vijay Sales on 18 Mar 2021 . This has been registered in your system vide ref no [protected]
VIJAY sales sent a carpenter to fix the AC on 20 mar who obviously had no knowledge of the tech functionality of the AC
On fixing I pointed out to this carpenter that the Air swing function was not working to which he said the air swing is to be done manually and left
Not satisfied I lodged a request with your call center who sent your mechanic yesterday who informed that a lock which holds the airspace MF with the motor was missing and air swing was non fuctional due to that reason
He promised to come next day withe lock to fix it
Regrettably this has not been done
Very disappointing. Pl take note and send your technician to fix it with the lock

No refund was given on product return which was done on 22nd Feb. Customer service team only promises a call back but no update from 20+ days....

I bought three air conditioners from Vijay Sales - One of them had a crack, and two of them gas leakages. Did not operate even once.

No service was provided for 2 MONTHS for Aquaguard, yet waiting for someone to come and install.

The cooktop was installed with a shorter pipe and different people were sent for service.

AWEFUL EXPERIENCE, SUGGEST NEVER PURCHASE ANY ITEMS FROM VIJAY SALES. SERVICING IS PATHETIC, PRODUCTS DONT FUNCTION AND RIDICULOUS CUSTOMER SERVICE. THEY HANG UP ON YOU WHEN YOU COMPLAINT.

Please provide vise TV remote

I have purchased the water purifier from Vijay Sales Satara Road, Pune.. The installation is not completed and after the discussion with the Vijay Sales they are saying customer has to do the installation because there was issue with the installation.

This is with reference to one of my transactions done on 7th November 2020 with VIJAY SALES MUMBAI for an amount of Rs 15, 500/-. As per Diwali offer I was supposed to get a Cashback after 3 months, as explained by Vijay Sales & HDFC personals But it's already been 3 months but still I didn't receive the Cashback. I have performed the Transaction using my HDFC Moneyback Credit Card. So please let me know why there is Delay in receiving the Cashback ASAP

We purchased a Daikin AC from Vijay Sales on 23.01.21. The AC was received and after few days Daikin people came and installed it. Immediately after installation, on checking, Daikin people noticed problems in the compressor. So they called their engineers and they also noticed the same problems which they mentioned in the installation report. Now Vijay Sales is not arranging replacement, instead they are forcing us to allow Daikin engines to do some more inspection. Daikin is already claiming that, part of the problems is only a design issue. We feel that Daikin is trying to find excuses and so they want to visit us again. The installation report is sent to Vijay sales and also sent emails explaining the facts. Because if the corona also we don’t want people continue to visit us. As of now there is no positive response from Vijay Sales. Requesting Vijay sales to help us positively.

Hello I am dhiraj
I purchased feber cook top in vijay sales Karol Bagh but sale man not given proper information so I given 400rs installation charges but your sale man not given proper details about cook top installation
So I totally disappointed about vijay sales service
Regards
Dhiraj
Mob -[protected]

I lost my bill of redmi note 8. I want to repare it and I need bill. Can you please give me bill.

Hi ...
The billing time is just way way too much
I waited in line for almost more than 1 and half hour when only 5 customer were ahead in line .
Despite having 3 people working on billing at a time, the time taken to bill one customer is just too much.
Either Employes at billing counter are just tooo slow or the billing system is slow.

Very exhausting and irritating experience.

Tv not working...on screen shows only
Vise in big size...not any remote switch changes by channel...

I have vise led it's not working ..and getting automatically off

I bought a washing machine from noida store and all the people lied about date of installation .. from installation engineer telephone +[protected]by to sales staff Aditya tel [protected] to Aradhya tel [protected]
They sell the product very fast with lots of promises and then the customer has to struggle with installation. Then no one answers the phone .
I will give noida zero stars as their service sucks .

I recently booked(on 2nd Jan 2021) a new single door refrigerator from vijay sales and this has been my worst experience so far.

First Time - I got a defective refrigerator on 3rd Jan 2021 and I returned it at the same time.

Second Time - Then I got another defective/broken refrigerator on 4th Jan 2021 and I returned it too at the same time.

Third Time - Then I got another defective refrigerator on 5th Jan 2021. Here the base drawer of the refrigerator was broken and the delivery boy and Rohini area Delivery Incharge assured me that the base drawer will get replaced by Samsung. On the basis of this assurance, I accepted the delivery. But the very next day I received a call from Samsung technician and he was demanding charges for the replacement of the base drawer so I denied for the same

Forth Time - Then I got another defective refrigerator on 7th Jan 2021. This was also returned by me at the same time.

Now, I have only one refrigerator(with base drawer broken which I received on 5th Jan 2021).

I urge everyone please never purchase anything from VIJAY SALES. They are delivering Refurbished Products and cheating the customers.

Worst experience with Vijay Sales, as long as the item is not faulty things go smooth but a hell will break on this company to resolve this issue.

Hardly a month ago I bought a laptop from VS. It worked good so that made me trust this company which was my biggest mistake. I again went to buy a Kent water purifier a week ago that cost me 8100/-, I was told won't require any booster i[censored]sing an existing one without it and even if it is for direct use from Municipal water (i was told if i want water purifier connected to my water tank then i might require booster)

Got the delivery but still no drinking water, Kent Company guy came and said i will have to install a booster for water even for municipal water purposes. called Vijay Sales multiple times but they dont care to take your complaint, the Company totally ignores it.

Now i am without drinking water so totally depended on water can bought from outside thanks to WORST THEN HELL LIKE CUSTOMER SERVICE OF VIJAY SALES

If the company ever reads this complaint i am sharing my registered number so you can cross check for yourself: [protected]

Delivered a damaged washing machine and also there is a delay in delivery. When asked for replacement of the damaged washing machine, shop Person (Vijay sales, Tirupati, TMC Branch) is saying that there is auditing going on and there will be delay in replacement of machine. Pathetic customer service and now I'am left with NO machine to wash the clothes and my money is also not repaid