Vijay Sales Complaints & Reviews

V no :-bwg-s-5130728

We have purchase lg led 43um from vijaysales thane branch.
However within short period the display of the tv screen becomes black and not working since we have purchase hardly we have used continuously for 2 months and it under warranty period of within one year. We have contacted both lg as well as vijay sales but yet not got solution to replace the display
Vijay sales has just noted and given the complaint number m2008-b291176 also vijay sales representative over telecom is just blaming us/customer for physical damage of the display this is totally irritating and not taking any kind of responsibility for the warranty. There is not any kind of damage done from our end.
I am very disappointed with this kind of product/service as i was having very much trust in vijay sales brand and i personally recommend my wife to only purchase from any of your branch and within this short period the tv display failed. We are many shops in raigad but as your delivery does not includes to raigad we personally pay additional 4000 rs for transportation so that we will get good product and service from vijay sales but it seems till today no proper solution given.
I would appreciate to resolve this problem and get the tv display replace from your end as within warranty period of one year you can negotiate with lg as well for the display price as we cannot pay entire amount and only can contribute for minimal charges.

If this tv display issue is not replace from your end i will make sure me and my family/relative/friends will not purchase any products in future.

Email :[protected]@gmail.com

Kindly provide me the duplicate bill copy of the ifb washing machine:-

Product details :-
Name - ifb sarena aqua sx ldt
Type - front load washing machine
Serial num[protected]
Purchaser name - poonam/ravinder
Date of purchase:- nov’2017

Date of Purchase: [protected]
Amount Paid: 13195
Serial No GDB014 VS32HSA4AS[protected]

Purchase a smart tv with extended Warranty for 2 years. Within the 7 month of Purchase tv stop working. Request Raised on 27 June and today is 28 Aug 2020 and tv is still not repaired. Sometime it is problem with the PCB sometime it is with the Display Unit and sometime with the cable not being compatible. Support from Vijay Sales has been very pathetic. If you are planning to purchase any thing from Vijay Sales do not purchase, it has been very painful to followup for the repair.

I purchased the samsung refrigerator rr20r182zut pebble blue on aug 21, 2019, and have been experiencing cooling issues since the first month.
We have raised issues with samsung and vijay sales and get nothing except emails from them (Samsung).
A service engineer is sent who always informs he is at a certain location and will arrive the following day or later but fails to keep his commitment. Although i do not have any issues with him visiting any hour as my parents are always available due to their old age.
The one time he did actually visit he mentioned to my parents that the refrigerator is not working as intended as the light bulb is faulty and due to which the entire system stops (I want to believe this but..). He then goes on to replace the bulb and leaves for the day. The cooling does not resume; although it's not dark now when we go looking for the items stored in the fridge. Hence, would like to thank the engineer here!
After months of chasing them as they now have an awesome reason (Read covid-19 here) to delay everything has led to us completing one year with this defective fridge. I'm not sure about the extended warranty or anything as nothing has been conveyed to us.
@vijay sales: my parents being the old couple that they are put a lot of faith in your stores rather than making an online purchase through the various e-commerce portals available at the tip of our fingers. I never intended for them to go through so much hassle to just store their food! Given the current situation of covid and the impact that it has on older people, i expect nothing more than them being safe and use the fridge for which i've spent my hard-earned money (Rs. 13600 to be exact).
@samsung: please do not just forward our emails to @vijaysales as we can do the same. We reach out to you because we have already reached out to them.
My request is for having a full refund of the product or a brand new product in return as we have already witnessed the great level of expertise and knowledge of the engineer been sent to us.

I have purchased metz tv from vijay sale where i have already paid for extra warranty. Now tv has connection and picture problems which i have raised with vijay sales and followup from last 3 month but still issue is not resolved.
Every time call center and authority has asking me for time and forget to respond. I have facing this issue but nobody is serious about my call.

My self - tohid tamboli.

My number - [protected]

Reg number with vijay sales - [protected]

As already we complaint about television which we faced some line marks issue, and same issue resolved by technical team with taking 3 weeks time. After re-installing same issue occurred. Which completely not expected.

Warranty period of television is 16 september 2020

We request you to exchange this faulty pies.

Machine is not working..its been just one year two months that i have purchased it. I m filing complain since last two months, but your staff isnt responding to our request. Its been three times that the machine isnt working in the past one year. Kindly look into the matter at the earliest.

It is since 8 days but our led tv service request is not served.. Really frustrating as each time call center says engineer will attend but no one has visited yet to resolve issue..
There is escalation level, contacts provided...

Dear sir / madam
Videocon tv screen has developed a strip and picture quality is not satisfactory / halt screen is working.
Videocon led tv was purchased from vijay sales @₹38990/- on 26/01/2017.
Please register my tv complaint and send the complaint number.
Please do the needful at the earliest.
I have mailed the following documents to vijaysales ([protected]@vijaysales.com)
: (1). Warranty card of videocon tv. (2). Invoice of vijay sales and (3) video clip of tv with screen strip
P k nimbulkar
10c, kamet,
Anushaktinagar, barc colony,
Mumbai-94
Ll: 20851156
M:[protected]
M:[protected]

The tv that i received today has defect. Please let me know the procedure for replacement

I have bought faber cook top in march and i was facing gas leakage buster one month. Due to lockdown i didn’t complain. I went to vinay sales ghodbunder sales office and complained in may or june after the lockdown rules were relaxed. I have still not received satisfactory response from vijay sales. I have visited the showroom at least 6-7 times and issue is still pending to be resolved.

I purchased videocon led tv from vijay sales on 26/01/2017 @ ₹ 38990.in june 2020, tv started giving problems like automatic on & off then complete off. After complaining videocon, dial services center replaced mother board @₹7000.in august, tv screen developed strip and now also strip is there when we watch tv. Only halt screen is working now
Hence i am making this complaint for resolving screen strip problem.
Kindly do the needful.
Regards,
P. K. Nimbulkar
10 c, kamet, anushaktinagar, barc colony, mumbai-94
M - [protected]
Ll:[protected]

Dear team,

I have purchased jbl flip 5 bt speaker on 10 aug 2020 through online by vijaysale.com with hdfc debit card emi option for 3 months & my order number which is confirmed to me is vs[protected]. But due to some system issues & payment failed issues there are two more orders showing in my accounts order no vs[protected] & vs[protected], so i'm requesting u to look in to this matter & cancell my other two orders immediately

Waiting for your reply.
Thank you
Sachin tari
#[protected]

Dear team,
This is the daughter of mr shinde, asking you for the replacement of the gas stove.
Your guy came one month ago seen the broken gas stove which is under warranty also you guys agreed to replace it.. But it's been more than a 2 months no positive response.. All waste of money.
I need to complaint this at twitter and your official site if i didnt get the replacement within a week time. You guys dont have rights to fool customer. Need to take this at consumer forum

I had lodged a complaint on 13th june 2020 m2006-ew132201 which was attended after a month. The technician who attended the complaint found the gasket and fan motor defective. I had requested them to come and fit both at the same time since i did not want vendors entering my home.
From that day onwards i have been getting a call everyday to come to fix the fan motor. I have repeatedly informed them that they both need to be fixed at the same day. Bhiwandi was under lockdown hence the gasket was unavailable. I agreed to wait till bhiwandi opened up. I have been getting messages everyday for extension days of the complaint due to non availability of the parts. A few days ago a lady called to say that someone from lg would come to check and attend the complaint. Today i have received a call from lg stating that everything will be chargeable! I have an extended warranty with vijay sales and i am aware that the gasket is chargeable which i am ok to pay for. Why should i pay for the visit and fan motor? Lg informed me about them not being associated with onsite. Thats an issue vijay sales and lg need to sort out. I need my complaint attended which somehow on the onsite has been resolved. I have lodged a fresh complaint today m2008-wb090571. The vijay sales app opens everything related to purchase but when you click on extended warranty it throws an error that your don't have internet connection! Pl resolve my issue asap

Hello vijay slaes & onsitego,

I had purchase kent ro water purifier from vijay slaes & took extended warranty for 2 more yrs.

I have logged complaint in feb 2020 for water purifier no working & engineer from onsitego visited & replaced filters which got faulty within 2 days. Again engineer visited & done something which didn't worked for more than 2 days.

After which engineer said that part needs to be replaced & currently not available, will arrange part & come back. But i haven't received any call or update for about 15-20 days & after which engineers was unable to visit due to lockdown from 20th march.

Now again i had logged a complaint on 13th june 2020 but still issue persist and no one called for any updates. Again when i called today to vijay sales costumer care they said that ticket has been closed on 22nd july after contacting me but i haven't received any call.

I am completely frustrated due to this type of service from vijay slaes which was unexpected. And will make a note not to buy anything from vijay sales in future.

Hi vijay sales team since a month back on 5the july i order a phone and 6the july i request to cancel my order since then i had follow with mail customer executive till one month now i didnt recieve my money for d order no vs[protected] handset of vivo i order online and i paid 7990 amount which is less of 10rs to 8000 so i[censored] don't find it a big amount right in this pandemic for me 8000 is important to run my house please give me my refund by today tomorrow its a very bad experience i have been facing on my portal its showing refunded but from last one week after this status i checking up with my bank ac i don't got a single penny ur sales executive is saying that its bank will do refund but please show ur response get in touch with ur server bank icici and ask them to pay back its how long i can't wait this much for a big amount to refund please revert me i want my money by saturday

With reference to the above subject, I would like to bring to your notice that, I had purchase the above mention model on 05/03/2017 with 5 year warranty period. After 6 months of purchase the panel had been replace for almost 4 times till date excluding other complains like black light . etc...You can check the record with my registered mobile number.

Apart from this service is so worst that neither Vijay sales customer care nor the Philips customer care representative address the issues.

Recently my Phillips TV stop functional as usual. For last 20 days I am putting my efforts, requesting them for replacing the model, Since for last 3 and 1/2 year. We are fed up. Every time they take almost a month to return the TV back.

A gentle reminder to you all, Phillips technician had reported the complaint 2 weeks ago from the date, yet problem not resolved till today by both Vijay and Philips vendors.

Kindly reply at the earliest.

Note:- I am unable to upload the image, therefore sharing with you, the bill code number :[protected] and my Registered mobile number:- [protected].

Vise washing machine is not working from a week & trying to complaint on various media but we are not able to & we are facing problem regarding the same

I have complaint a 24 days back for refund but still not received please its a humble request want my refund asap plz cancel my order no vs[protected] a handset mobile worth rs 7990 vivo i91