Vijay Sales Complaints & Reviews

I bought a washing machine from noida store and all the people lied about date of installation .. from installation engineer telephone +[protected]by to sales staff Aditya tel [protected] to Aradhya tel [protected]
They sell the product very fast with lots of promises and then the customer has to struggle with installation. Then no one answers the phone .
I will give noida zero stars as their service sucks .

I recently booked(on 2nd Jan 2021) a new single door refrigerator from vijay sales and this has been my worst experience so far.

First Time - I got a defective refrigerator on 3rd Jan 2021 and I returned it at the same time.

Second Time - Then I got another defective/broken refrigerator on 4th Jan 2021 and I returned it too at the same time.

Third Time - Then I got another defective refrigerator on 5th Jan 2021. Here the base drawer of the refrigerator was broken and the delivery boy and Rohini area Delivery Incharge assured me that the base drawer will get replaced by Samsung. On the basis of this assurance, I accepted the delivery. But the very next day I received a call from Samsung technician and he was demanding charges for the replacement of the base drawer so I denied for the same

Forth Time - Then I got another defective refrigerator on 7th Jan 2021. This was also returned by me at the same time.

Now, I have only one refrigerator(with base drawer broken which I received on 5th Jan 2021).

I urge everyone please never purchase anything from VIJAY SALES. They are delivering Refurbished Products and cheating the customers.

Worst experience with Vijay Sales, as long as the item is not faulty things go smooth but a hell will break on this company to resolve this issue.

Hardly a month ago I bought a laptop from VS. It worked good so that made me trust this company which was my biggest mistake. I again went to buy a Kent water purifier a week ago that cost me 8100/-, I was told won't require any booster i[censored]sing an existing one without it and even if it is for direct use from Municipal water (i was told if i want water purifier connected to my water tank then i might require booster)

Got the delivery but still no drinking water, Kent Company guy came and said i will have to install a booster for water even for municipal water purposes. called Vijay Sales multiple times but they dont care to take your complaint, the Company totally ignores it.

Now i am without drinking water so totally depended on water can bought from outside thanks to WORST THEN HELL LIKE CUSTOMER SERVICE OF VIJAY SALES

If the company ever reads this complaint i am sharing my registered number so you can cross check for yourself: [protected]

Delivered a damaged washing machine and also there is a delay in delivery. When asked for replacement of the damaged washing machine, shop Person (Vijay sales, Tirupati, TMC Branch) is saying that there is auditing going on and there will be delay in replacement of machine. Pathetic customer service and now I'am left with NO machine to wash the clothes and my money is also not repaid

It has been a year using this and recently it started to show white screen, and it's battery drowns really fast like within 15 minutes after full charge. Now it has started to get switched off when unplugged and I can use it only if I plug it. It has battery issues. I have a warranty of 2 years so please respond to this ASAP.

This is 2nd time in 3 month that our machine is not rines water & not showing error also

Kindly restore is ASAP

My code is[protected] dated 11/11/2020.I have booked the above item but due to covid in our house i told to hold . But now since 5 days i am asking for my delivery but they are not giving . I have been imformed thet product is not available . I cant understand how vijay sales can sell my fridge to someone else . It is a clear case of cheeting with customer . I am going to lodge complaint in cumsumer form today . My cell no is [protected] and redg no is [protected]

Purchased Lg top load washing machine from Vijay sales satara road branch in October 2020. within one month machine starts giving noise and vibration. Register ed complaint in customer care but very late response and rudely talking of call center executive.

I have visited Vijay Sales for a Washing MAchine Purchase assuming the best quality and services. But, I was cheated with the price and the fake services assured. I have purchased fully automatic 8K LG washing amchine. The MRP was Rs. 33, 000/- with Rs. 5, 000/- off and some cash back. I got it purchased in Rs. 27, 500/- with 6 months EMI from my ICICI card. The same product is avalable with Reliance digital in Rs. 24, 2490/-. Also, we were buying this profuct 1st time, It was clearly communicated that, In case of any issue or problem Ill will return it. It was mutually agreed at that time. Me and my family had a discsion in price which was higher. Thy are not adjusting the amount and not refunding the amount. They have clearly cheated and giving the fake promise. I request you to please take a necessary action and assit with the approariate solution.

I pre booked the iphone 12 mini 64 gb variant, on 6th november 2020 and, the delivery of the product started from 13th november2020, i have been receiving the sms from last 2 days, that the product will be delivered on the day of sms, but still there's no sign of it, even the order tracking is still processing my order,

My microwave oven purchased just 2 yrs ago from vijay sales paud road branch.
Its magnetron part is damaged it seems.two things...
Why the part got damaged so early?was a defective product given?
And no one is reponding from vijay sales regarding my complaint.
I have called many times since 24th oct.
No response.
Onsite thing was suppose to resolve the issue.
No one contacted or visited.
I have all call recordings. And i can raise complaint at consumer court.

I bought 55 inches TV from vijay sales, andheri on 13nov 2016, its under warranty for 5 years. I made the complaint and paid money to visiting engineer also.but no one is having a look this problem. My tv backlight is gone. Its been 2 months now. Please have a look at my issue. I have no faith on vijay sales now. There service sucks. I have bill details and all necessary info with me. From last 2 months, there is no tv for my home.

The fitting is incomplete
We are not satisfied With fitting of LG tv

Give a Display product wich have too may stains... look like used product. Service is not good and very slow.

Dear Sir / Madam,

I am writing to you to raise an issue about: Computers & Consumer Electronics

The issue that I have experienced was: i registered my complaint on[protected], then technician visited my house who was so rude and was not bothered about what we questioned him. then, next day your technician called me and said please ask for replacement as this device will not work for more than two months if repaired. after few hours, another technician called and said in hindi (Tv kab uthane aau) I asked that is it for replacement. He answered, "No for repairing". After that when asked why are you changing decisions, they said only it will be repaired.
calling several times and writing mails, one of your seniors called me and I told my concern. Further after few hours I got call regarding replacement and gift voucher (which I have attested in my mail). Then, next day again your decision changes, and I got call regarding repairing.
I requested many times about replacement they just say they will call me after 24 hours, but as usual no response. Its already been more than or about 2 weeks, but not getting satisfied with your service.

It occurred on: 12/10/2020

As a customer I want complete replacement from you, after all your technician and your call representative made fake promises regarding replacement.
Also If still only I am going to suffer then, I will be going legally or I am not at any fault for any negative publicity on social media as I have all call recordings from your side.
And please do stop this kind of mental harassment in these days.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Durgesh chiplunkar ([protected])

Serial Number:[protected]
:

When I purchased the Philips TV in question in 2017 January, I was informed that the product has 10 years warranty. On the Vijay Sales app it is showing as product Out of Warranty. The TV has got horizontal black lines and the backlight for left half of TV works sometimes and doesn't work sometimes. Today the whole screen went Pink and resolution of TV was 1279x0. Kindly help and resolve this issue. Images of Invoice and TV attached.

I have marked a complaint since 15 th oct my fridge is not working no cooling till nw my problem is not solved... Im very helpless have a small baby all food got spoilt have been to vashi branch too.. need help

My Vise Tv model - VKT43U501, facing issue in the TV screen.
Its showing horizontal black lines on top of the screen

I raja devendra nayak consumer of vijay sales andheri branch. On 10th of july 2019 I have bought skyworth LED tv worth rupees 8473 from vijay sales andheri branch. On 7th of september 2020 my TV set stopped working and from then I have raised a complaint about the same in the branch. From that day onwards I have followed up with them and the technician is just visiting home and not resolving the issue. yesterday he came and brought the wrong part of a Tv and told me that this is not a part to be installed.They are just making me fool from last one month.
I request the person who is concerned with this case to resolve this issue as soon as possible.
Please find an attachment to the bill.

I bought a vise tv by vijay sales on 8 aug 2020
After 1 month it has been out of ordered i visited the showroom they said service executive would visit my home they visited but did take any action they said it's out of ordered and did not say anything left from my home even i have send the mail on there customer mail i'd they not respond me that is really # services i just wanna change this tv

I request you kindly help me in this problem

My mobile no
[protected]
Registered no on bill [protected]