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Vijay Sales Complaints & Reviews

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Updated: Sep 10, 2025
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Vijay Sales reviews & complaints page 42

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S
shivr2a
from Mumbai, Maharashtra
Oct 27, 2017
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replacement of washing machine

Address: Mumbai City, Maharashtra
Website: www.vijaysales.com

As we took the machine they said good but as it came to our house it wash damaged the spin buffer of it is broken and that we got to know when we first tried then only we got to know that there's a leakage if we hadn't then we would not know it. So our request is to change the washing machine. The demo man (Aurangzeb khan) also had come and he had also took our reviews....
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Unnati Badheka
from Ahmedabad, Gujarat
Oct 27, 2017
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Address: Ahmedabad, Gujarat, 380015

Have a bought a led tv last week.. Till now noone has come yet to set the tv. Have called regarding this to customer care.. She told she will call me back and yet there is no call and now m calling but noone is receiving the call... May i know what to do. It's almost more then a week... The led tv is still in the box. Please kindly do needful soon... Please send your executive to set this item.
Thank you
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    A
    Atine
    from Morjim, Goa
    Oct 26, 2017
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    Today i visited your vasai west branch showroom. On inquiring i was told that the whirlpool magicool 1.5t royal 3s comes in only silver colour. And he made me book the silver colour. Now when i checked online with the whirlpool i am told that there are three colours available. White silver and gold. Actually i want white since silver does not match the walls. Please instruct your sales staff not to misguide customers.
    Augustine desouza
    Vijay Sales customer support has been notified about the posted complaint.
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      Umesh Mallya
      from Chennai, Tamil Nadu
      Oct 25, 2017
      Resolved
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      Address: Thane, Maharashtra, 421204

      This is with respect to a refrigerator that i had ordered on 8th october 2017 at vijay sales, dombivli. However the delivered product had some defects in it which i had immediately reported to the store on the same day i. E. 16th october 2016 and i was assured that it would be replaced within 2 working days. Now it has been more than a week and they have not yet replaced it. And moreover no one responds properly to the phone calls.
      Aug 5, 2021
      Complaint marked as Resolved 
      Vijay Sales customer support has been notified about the posted complaint.
      Dear Umesh,

      We're really sorry for the experience you had. Please share your mobile number & complaint number with us. We'll surely look into it.

      Regards,
      Whirlpool Support.
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        S
        Shrshri
        from Gurgaon, Haryana
        Oct 23, 2017
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        Address: Gurgaon, Haryana, 122009
        Website: www.vijaysales.com

        I bought few products like refrigerator, washing machine, gas cook stove and tv. I got them delivered on the next day as promised but am still waiting for there installation post 1 week of delivery. While purchasing the product, i was promised to get it installed the very next day but that didn't happen. I have been continuously trying to connect with their customer care and centres but all in vain. Most of their lines are busy or no one picks up. For others, they say they are looking into it and will revert back but unfortunately no one replies back.

        As a consumer, i feel cheated.in order to sell their products, they give false installations dates and have a pathetic customer care.
        Vijay Sales customer support has been notified about the posted complaint.
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          Pritam Sarvade
          from Mumbai, Maharashtra
          Oct 22, 2017
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          Address: Mumbai City, Maharashtra, 400071

          Hello team,

          In last month on 30 sept 2017 i had purchase whirlpool refrigerator & i got damage product due that product out of stock from last 1 month i get back to vijay sales & exchange the product but don't know why, i didn't get delivery from last 1 week

          It was worst service i am facing in my life from vijay sales
          And also i didn't get proper response from your support team

          Register mobile no. @ purchase [protected]

          Thank & regards
          Pritam gautam sarvade
          [protected]
          Chembur mumbai 400071
          Vijay Sales customer support has been notified about the posted complaint.
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            G
            Gardish
            from Dahod, Gujarat
            Oct 24, 2017
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            Address: Ahmedabad, Gujarat, 380045

            I m continuous trying to call but no one is reciving and 3 days ago i buy 43 inch samsung led but no one is still coming for install my LED ..i want it will do fast in one day.i want this install will complete in 1 day...is too late i think so i want u will provide fast servies and i want you will complete my installation today bcause i want fast servies. I want my problem will solve today its kind request because its 6 days and its not good service i think
            Vijay Sales customer support has been notified about the posted complaint.
            Hi

            We have purchase Sony bravo 32 inch TV. We have book the complain to customer care but still no one turn back. We did lot of followup but still no success. Please do the needful.

            Thanks
            Mahendra Takalkar
            [protected]
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              B
              bikas19721974
              from Mumbai, Maharashtra
              Oct 20, 2017
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              Address: 400701

              Ref mobile no. [protected].
              With reference to the above mobile i would like to inform u that i have purchased 50 inches lcd tv from vijay sales palm beach on 18/10/2017 through bajaj finance for rs.33, 400. I had purchased the above lcd on one condition which i spoke to the executive patil at the time of buying that delivery the next day and installation the next day. The executive agreed and said that it will be done.
              I recd the above lcd on 19/10/2017 and was waiting for installation at home as i had taken a holiday as iam physically challenged and work for a call center on shift duty. I waited till 5 pm and since no one had come i called [protected] and they infomred me that installation wont be possible today. I was bit suprised and called vashi show room [protected] but to my suprised no one picked up. I made a mistake from purchasing from vijay sales. I should have purchased from arcee electronics which gives delivery and installation at the same date.
              I am very much disappointed by vijay sales rude behaviour and i will put this to my twitter ac also for making false promises.
              Thank you very much for the misguidance and wrong be;ief and i swear one thing will never ever step my foot at vijay sales.
              Thanking you.
              Vijay Sales customer support has been notified about the posted complaint.
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                I
                itssharad
                from Dhule, Maharashtra
                Oct 19, 2017
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                Address: Pune, Maharashtra, 411017

                Yesterday, we had purchased :
                Whirlpool washing machine
                From vijay sales,
                Shop no.16-9 divya hights, jagtap dairy road rahatani pune.

                V. No:199-q-sif-940

                Order no:199-q-so 1093

                Dated-18/10/2017

                I have got delievery of washing machine with dents at the bottom of machine.

                Request you to get the same changed asap.


                Regards

                Bhagyashree sirsat
                +3 photos
                Vijay Sales customer support has been notified about the posted complaint.
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                  A
                  Ameya25
                  from Mumbai, Maharashtra
                  Oct 18, 2017
                  Resolved
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                  Resolved

                  Booked a whirlpool automatic washing machine from prabhadevi store on 14thoct 2017 and store asured me for the deivery on 16th oct 2016.
                  Till date not received our machine and when spoken to manage nitin patil, he told if we dont get our delivery by today he will refund us the amount.
                  Hopeless!!
                  Is this the service of vijay sales?
                  If yes, then keep it up.
                  Hope we get our machine today orelse we want our refund by tommorow.
                  +1 photos
                  Nov 19, 2017
                  Complaint marked as Resolved 
                  Vijay Sales customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 19, 2017
                  Vijay Sales Customer Care's response
                  Dear Guest,

                  We understand that your product was delivered yesterday at your place.

                  Regards,
                  Vijay Sales.
                  Material not delivery on time no response from customer care support number which is on bill.

                  washing machine delivery not in time - Comment #2891623 - Image #0
                  What the [censored]ing service you guys are providing Us Vijay sales I m calling your customer care number of times all the time they are not giving proper service all the time it's shows the number you are calling it's busy [protected]

                  Chutiye jaisa bc service de rahe hai
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                    H
                    H M Shah
                    from Mumbai, Maharashtra
                    Oct 17, 2017
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                    Resolved

                    Address: 400067

                    We got the delivery of videocon led tv on 15 oct 2017 and the technician from videocon came to install the tv on 17 oct. When he removed the product from the box and switched it on we realised that there is a big crack on inner surface of the tv which shows as striking light wen the tv is on. We are calling up customer care of vijay sales since last 6 hours but they not ready to accept that the product has been delivered faulty. We need the replacement of this product. Otherwise we have to go to consumer court to file an official complaint.
                    Nov 27, 2017
                    Complaint marked as Resolved 
                    Vijay Sales customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 19, 2017
                    Vijay Sales Customer Care's response
                    Dear Guest,
                    Greetings from Vijay Sales.

                    Please provide us with your billing details/Registered contact number as we are unable to find it with the name.

                    Regards,
                    Vijay Sales.
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                      D
                      Dilip Bamne
                      from Delhi, Delhi
                      Oct 16, 2017
                      Resolved
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                      Resolved

                      duplicate invoice

                      Hi,

                      I am dilip bamne, old customer of vijay sales, i am following up with vijay sales customer care since past 2-3 days for invoice for my sony led tv which has been bought 2-3 years ago and now i am facing issues with this product.

                      This is very sad to say vijay sales service is very poor now a days and they are not able to manage customers problem.

                      Again i am requesting you for duplicate invoice...
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                      S
                      Sandesh Bhoite
                      from Mumbai, Maharashtra
                      Oct 15, 2017
                      Resolved
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                      Resolved

                      Address: Mumbai City, Maharashtra, 400025

                      Dear all,

                      I have brought a new daikin ac from vijay sales prabhadevi mumbai and have sought their service as a part of regular check up of ac and have raised a service request for the same.

                      After registering for the same these people agreed to provide me service on october 14, 2017, but now it was informed that the said service is postponed due to some reason.

                      Now i need to understand from daikin, whether said activity was planned and if yes then why did these people commit and if no then provide the service as agreed i suppose you are very big organization and providing service post purchase won't be an issue..

                      So please maintain the standard as you describe it on tv
                      Aug 5, 2021
                      Complaint marked as Resolved 
                      Vijay Sales customer support has been notified about the posted complaint.
                      Dear Sandesh Bhoite,

                      Sorry for the inconvenience. Kindly share your contact details along with site address and complaint number at [protected]@daikinindia.com so that our team can assist you.

                      Thanks & regards,
                      Customer care Team
                      [protected]@daikinindia.com
                      [protected] /[protected]
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                        C
                        charolia 1
                        from Mumbai, Maharashtra
                        Oct 14, 2017
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400008

                        Have purchase washing machine on 1 st oct and after installation machine is not working properly, it is shaking and have also share viedo with mr ashish, and customer care executive
                        Waiting for the revert.
                        Have also complaint to haier customer care they are responding saying that shaking is an technology also have share viedo with them
                        They are saying that engg will be visiting from pune and till date no senior has visited me, and since past 5 days machine is not been use an i am in big trouble, sir need your help to solve this matter.
                        Nov 18, 2017
                        Complaint marked as Resolved 
                        Vijay Sales customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 16, 2017
                        Vijay Sales Customer Care's response
                        Dear Guest,

                        Greetings from Vijay Sales.
                        Please provide us your billing details/Registered contact number as we are unable to find it with the name.

                        Regards,
                        Vijay Sales.
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                          A
                          Aun Ali
                          from Mumbai, Maharashtra
                          Oct 13, 2017
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                          Address: Thane, Maharashtra, 401107

                          Brought a whirlpool microwave from vijay sales and the product was faulty, sales person lawrance from mira road branch was very sure that the product is the best what they have currently available. As the product got delivered and there were dents on the top surface, demo guy retish kumar yadav advised to replace the product. Tired to call customer service to log a complain but there were no signs for the call to get connected thus had to visit vijay sales to log a complain against the product. 2days later a new piece got delivered again with the same problem.. Again had to visit vijay sales this time i met with the sales manager dharmendra singh who promised me that they'll send me a fresh new product and he'll see to it that it gets delivered safely. Next day product comes to my place and again has the same problem. Just want to know wat type of customer service is vijay sales giving to there customer.. It's been so many year purchasing stuffs from them and that's how they treat there loyal customers vs digi vijay sales (Vijay sales)
                          Vijay Sales customer support has been notified about the posted complaint.
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                            P
                            Pa123456789
                            from Mumbai, Maharashtra
                            Oct 12, 2017
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                            Address: Pune, Maharashtra

                            Dear sir
                            We brought samsung uhd led ua43mu6100 43 inch with request no [protected] from vijay sales raily station pune branch at the time of purchase we have given information that along with led we will get sound speakers cost rs. 6000 free of cost but at the time of delivery only led is delivered sound speakers not given and now costumer care pune not receiving calls.

                            Kindly take serious note of it and arrange to deliver sound speakers at earliest
                            Regards
                            Pawan gondhalekar
                            Cell [protected]
                            Vijay Sales customer support has been notified about the posted complaint.
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                              A
                              ash75sharma
                              from Kolkata, West Bengal
                              Oct 12, 2017
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                              Address: 121006
                              Website: Vijay Sales

                              Yesterday, we had purchased :

                              Haier refrigerator

                              Lg microwave

                              Philips blender

                              From vijay sales, crown plaza, 29 km milestone, sector-15a, faridabad-121007

                              V. No:342-q-si 1167

                              Order no:342-q-so 630

                              Dated 11-oct-17

                              With lg microwave we have been provided godrej startup kit

                              Request you to get the same changed asap with lg kit.



                              Regards

                              Braham prakash sharma

                              [protected]

                              H. No:1738, sector-9, faridabad-121006
                              Vijay Sales customer support has been notified about the posted complaint.
                              Today at instant display was blinking and after that display was not showing anything
                              Suddenly everything was gone from the tv
                              Hi, I am suffering from problem in my TV last 2 months. I purchased TV and after purchased I faced too many problems, I complaint loot but no one is ready to listen my complaint.

                              My contact number is [protected]
                              [protected]@gmail.com

                              I have too many mail to [protected]@vgmail.com but not one is ready for my complaint
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                                A
                                Amitrajsingh
                                from Mumbai, Maharashtra
                                Oct 11, 2017
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                                Address: 401303

                                My name is naresh pardeshi i brought split ac of ogeneral but very next day i got cooling issues and i hv complain so many atlest 7 to 8 times but they don’t bother every time they send people with no knowledge of there own product and they said machine is working fine but this not the solution for me i hv brought machine and i hv spent 60, 000 and it’s not small amount for me atlest this people (Vijay sales and ogeneral) should understand the problem of there customers if they can’t give proper solutions or proper service than they should shut there showroom!! Sorry but this very bad service i hv every face i should not buy ogeneral brand in future also from vijay sales (Virar west)
                                Vijay Sales customer support has been notified about the posted complaint.
                                Oct 11, 2017
                                Updated by Amitrajsingh
                                My mobile Nub is [protected] naresh pardesi..
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                                  Rohan Vimal Arun Pevekar
                                  from Mumbai, Maharashtra
                                  Oct 10, 2017
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                                  Address: Mumbai City, Maharashtra, 400075.
                                  Website: [email protected]

                                  The manager vijay sales, my challan no. 5052, nilesh gaikwad, wish to bring at your kind notice that i had purchased vise 39 inch led from vijay sales with 3 yrs warrenty. Further, my tv is taken for pannel replacement almost 20 days prior since then i had not received any communication from your end. On calling from my end no good reason of the delay in panel changing is given to me. Your are wasting time in prolonging the same. So also you are proviking me to take legal steps aginst your your such a worst service indicates how can a customer trust and on what ground. Futher, delay will encourage me to lodge a compliant agqinst you in consumer foram, where in will demand for new brand tv or my payment return on immediate grounds in order to keep me fooling so will be waiting for 24 working hours for tv for panel replacement or will surely welcome you for legal repercussions to follow immediately.
                                  Thanking you
                                  Nilesh gaikwad
                                  Cell no. [protected]
                                  Vijay Sales customer support has been notified about the posted complaint.
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                                    Ranjeetsutar
                                    from Mumbai, Maharashtra
                                    Oct 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 400706

                                    Hi
                                    Have been chasing for reinstallation of my ac (Bought from vijay sales vashi) no one has turned up till date.
                                    Also the most annoying thing is sushil is not even responding.
                                    As escalation raised my concern to the store head and could find him also helpless as even after his intervention since last 2 days no one has attended. Seems the service and support team has nothing to do. This scenario not only augur well with brand like vijay sales but also can see losing the no 1 market position soon. Only sales commitment n no service...
                                    Nov 8, 2017
                                    Complaint marked as Resolved 
                                    Vijay Sales customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2017
                                    Vijay Sales Customer Care's response
                                    Dear Guest,

                                    Greetings from Vijay Sales.
                                    We regret for the inconvenience caused to you.
                                    We acknowledge the receipt of your complaint reported with us, your request has been forwarded to the concerned team to contact you on the subject.
                                    Thanking you and assuring you of our best services always.

                                    Warm Regards
                                    Vijay Sales.
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