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Vijay Sales Complaints & Reviews

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Updated: Apr 22, 2026
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V
vermnit
from Pune, Maharashtra
Jul 12, 2017
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Address: Thane, Maharashtra, 421301

Compliant No. 1707b082364

To whomever concerned I am disappointed customer of Vijay Sales and specially with vijaysales owned product of Vise. I had purchased the Smart VISE television in the month of January 2017.
Ref. No. 167-KLY01-17SIAOFWP DATE – 26.01.2017
CODE:[protected]
BHOLA KUMAR VERMA
Registered Mobile no. [protected]
My television stopped working on 7th July 2017 and I logged call with Vijaysales customer care on 8th July 2017 being the Saturday the executive informed that issue will be attended in 2 -3 business day.
On 11th I was chasing their customer care to get the issue attended and they informed engineer is scheduled for today and will visit to your home they cannot confirm the timing. Whole day past and I already made the 5 – 6 calls and every time executive said engineer will come when I called at 8.00pm informing them that neither I heard any call or communication of their visit the executive was relaxed and informed will get that checked tomorrow.
I am not sure how to deal in such condition.
Let me know do I have to take my faulty television to their office for repairing or any alternates.

Regards,
Nitesh Verma
[protected]
Vijay Sales customer support has been notified about the posted complaint.
Jul 14, 2017
Updated by vermnit
Finally Technician has visited and found issue in LCD backlight, he informed that TV will be picked in 2 days and will get repaired at there service center in Andheri. Pathetic experience as complaint was logged on 8th July and as on today i still awaiting to pickup of TV for repair. God knows when the TV will get repaired and returned to me. anyone can suggest where i can raise my complaint to get this fixed on priority.
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    C
    cracked
    from Kathor, Gujarat
    Jul 11, 2017
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    Address: 400065

    I paid a sum of rs. 23, 235/- on june 29, 2017, at the hub mall, goregaon east, store of vijay sales for purchase of lg ref gli302rpzy shiny steel refregirator. I was promised delivery on july 10, 2017. The sales order number 109-geo[protected]. No delivery has been effected. Let me know when the fridge will be delivered as i am facing severe hardship.
    Vijay Sales customer support has been notified about the posted complaint.
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      N
      Nitin Petkar
      from Pune, Maharashtra
      Jul 11, 2017
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      Address: Thane, Maharashtra, 401208
      Website: [email protected]

      I've purchased vise led tv on 5/5/17. I had to shift my room so i didn't wall mounted the tv.
      Now i shifted my room and i want to wall mount the tv..
      I tried to contact the person who will wall mount the tv and also to the vasai company.. But no one is attending my calls... So plz send someone to wall mount my tv. I have children at home they can do any mess to the tv..
      So plz urgently tell someone to attend my complaint.

      My name is nitin b. Petkar,
      Mobile no. [protected].
      Vijay Sales customer support has been notified about the posted complaint.
      I had purchased Vise led model no.LED TV VT32-H401 from pune baner vijay sales store on 11.12.14 and used nicely on table top.
      Now i want to wall mount the same but the problem is we got shifted from pune to patna and we are not getting any assistence and none of the mechanics even .So atleast send us the installation instructions with images that we can serve ourself.
      Waiting for reply
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        P
        prasad davda
        from Mumbai, Maharashtra
        Jul 11, 2017
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        Address: Mumbai City, Maharashtra, 400078

        Kindly note that i had booked lg led 43lh547a on 25/06/2017 from vijay sales bhandup lbs marg which was to be delivered on 29/06/2017. However the product is not delivered till date and i am being given false promise of delivery from vijay sales. Code:[protected] v. No. 119-bhp06-17so 1791. I had made payment by cheque which is cleared on 27/06/2017. I do not see any valid reason for non delivery of led tv. Kindly take appropriate action at the earliest.
        Vijay Sales customer support has been notified about the posted complaint.
        Hello sir,
        My name is manoj kaushik 14/06/2017 I purchase you one AC And one washing machine but nobody come to give me Demo And any Warranty Card So please send me Warranty Card Soft copy and hard copy as soon as possible. ( YOUR SALESMEN ARE MISGUIDE ME ALSO )
        I m purchase in LED in sony and finance in bajaj financial in 05/07/2017 and code[protected] . Shop in UGF/115, ND Anchor store 2, OC sq, Orange County, GH4, Indirapuram, Gzb Up. But not a deliver in time So bad condition in vijay sales.
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          N
          Nitz mishra
          from Agra, Uttar Pradesh
          Jul 11, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110085

          Hi we booked a whirlpool refrigerator at vijay sales store m2k rohini delhi we were told that it would be delivered in 10 days when we try and call this store and try to get update they give us multiple excuses that they will have their manager call us back but no one calls and give us exact update. We have got the loan approved from bajaj and we have paid the down payment of 10, 000/- rupees. Please look into this matter and let us know if vijay sales can deliver us our refrigerator or not
          Aug 13, 2017
          Complaint marked as Resolved 
          Vijay Sales customer support has been notified about the posted complaint.
          Verified Support
          Jul 12, 2017
          Vijay Sales Customer Care's response
          Dear Guest,
           
          Greetings from Vijay Sales.
           
          Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
           
          Regards,
          Vijay Sales.
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            P
            Puneet Khosla
            from Delhi, Delhi
            Jul 10, 2017
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 110065
            Website: www.vijaysales.com

            I recently bought a hitachi window a/c from vijay sales who said that rs. 500 would be installation charges where the hitachi company person would do the installation + fill up gaps in the window. Now hitachi people are charging rs. 550 for installation and additional money to fill the gaps. When we are calling vijay sales, central market, lajpat nagar, delhi, they are not picking up the phones or the phones are all busy.
            Aug 24, 2017
            Complaint marked as Resolved 
            Vijay Sales customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2017
            Vijay Sales Customer Care's response
            Dear Guest,
             
            Greetings from Vijay Sales.
             
            Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
             
            Regards,
            Vijay Sales.
            On 30th June i had online purchased Sony DVD player. i am try to reach Vijay scale to check when will my item will be delivered i am getting no response.
            Dear Puneet Khosla,

            Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

            Regards,
            Team Hitachi
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              V
              vaibhav dethe
              from Pune, Maharashtra
              Jul 10, 2017
              Resolved
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              Address: Pune, Maharashtra, 411028

              I bought tv on last sunday dt.02/07/2017 and also carry tv by myself and sales person told me that installation of tv may take 3 working days. But after 8 days also, the installation is not done. I am irritated by making calls and asking for the same. Please take some action on this. So much time is wasted to make calls and follow up and everyone told the diffrenet dates.
              Aug 12, 2017
              Complaint marked as Resolved 
              Vijay Sales customer support has been notified about the posted complaint.
              Verified Support
              Jul 10, 2017
              Vijay Sales Customer Care's response
              Dear Guest,
               
              Greetings from Vijay Sales.
               
              Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
               
              Regards,
              Vijay Sales.
              I booked washing machine from Vijay Sales LBS road Bhandup west on 25th June 2017.My Cheque cleared on 29June 2017.Till date I have done lot of follow up but I did not received washing machine. Please do the needful at earliest as this is spoling reputation of Vijay Sales.

              Billing code is[protected]

              my ph no is [protected]
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                J
                JOSHUA raghi
                from Mumbai, Maharashtra
                Jul 9, 2017
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                Address: Nanded, Maharashtra, 401208

                I had purchased a elica hob and Baja otg on 25/06/2017 and they had told it will deliver with in 3 or 4 days but yet I have not yet received n I calling on costomer Care no. No one is answering my cal an as wel on vijay sales no at vasai 6458088 no answer an on 6458087/84 is off plz let me know when I wil get my things.
                Pramila raghi mob.[protected] .
                [protected]
                Vijay Sales customer support has been notified about the posted complaint.
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                  A
                  Ashish Kadam 2
                  from Chennai, Tamil Nadu
                  Jul 9, 2017
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                  Delivery status and worst customer service

                  Address: Gondia, Maharashtra, 4000060

                  I placed my order on 30th june 2017 for a panasonic LCD tv and made on spot cash payment of 51000 on same day, i was told that i will my get delivery till 7th july 2017 on or before today it is 10th june 2017 still there is no response from any vijay sales representative or customer service nor they are picking up call nither goregaon east store is picking up the call. Is this is kind of service you provide?? till now i have purchase almost...
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                  S
                  satya palav
                  from Ajra, Maharashtra
                  Jul 8, 2017
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                  Address: Thane, Maharashtra, 400601
                  Website: www.vijaysales.com

                  We Purchased a Panasonic AD from Vijay sales on dated 18 June 2017.

                  Even after repeated follow ups no one has come to install split AC.

                  We would like to get refund or get our AC installed on immediate note.

                  Below are the details of Product, Billing and vijay sales outlet at Thane, ghodcunder road

                  Split AC - Panasonic
                  Vijay Sales Ghodbunder road
                  Model - CS-US18SKY-1
                  Billing Name - Suvidha
                  Vijay Sales customer support has been notified about the posted complaint.
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                    J
                    Jitendra Shrivastav
                    from Bengaluru, Karnataka
                    Jul 8, 2017
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                    Address: Mumbai City, Maharashtra, 400705

                    I purchased a VISE LED TV 32" in April 2016. The TV started giving trouble right from the month of June 2016, than in Oct, Dec, Jan 2017, June'17 (complaint no. 1706-B231424) and in July '17 too. I am greatly dis-satisfied with the quality of the LED and I require a replacement right away. The LED has come with a warranty of 3 yrs which seems to be nearly impossible with 6 complaints relating to main board in a year.
                    Invoice enclosed for your reference and doing the needful in this regard
                    Vijay Sales customer support has been notified about the posted complaint.
                    Jul 08, 2017
                    Updated by Jitendra Shrivastav
                    presently after the june complaint was attended to on July 6, 2017 a new issue of dark pinkish wavy outlines all around the screen are seen which quite disturbing and distracting
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                      R
                      Roshan88
                      from Mumbai, Maharashtra
                      Jul 8, 2017
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                      Address: Mumbai City, Maharashtra
                      Website: www.vijaysales.com

                      I had given order of whirlpool refrigerator on 25th June 2017 from Borivli west, Mumbai branch. But still it is not yet delivered and delivery date was mentioned as before 5th July on the slip. Plus there is no communication from Vijay Sales for the reason in delay and customer care number is never reachable. Will never purchase anything from Vijay Sales further. If you are unable to deliver, kindly refund my money with interest. It's a hard earned money.

                      Regards
                      Rohit S
                      [protected]
                      Vijay Sales customer support has been notified about the posted complaint.
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                        U
                        Uyk13
                        from Ahmedabad, Gujarat
                        Jul 5, 2017
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                        Address: Ahmedabad, Gujarat, 380008
                        Website: www.vijaysales.com

                        Split Vise AC 1.5 Tonnes 5 STAR purchased on 27.06.2015.bill no 242-MNG06-15SIADNF-217.
                        OUR AC UNDER WARRANTY PERIOD STOPPED COOLING..
                        Complaint was lodged in April 2017 .Service provider visited but of no use. We suffered a lot since April2017 till date.
                        We are very dissatisfied since we understand that the company has no other option but to replace AC.
                        Please arrange to replace. Regret to say that legal action against Vijay sales is the only option.
                        Vijay Sales customer support has been notified about the posted complaint.
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                          Neha Gawde
                          from Mumbai, Maharashtra
                          Jul 4, 2017
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400078

                          I have bought a onida tv from vijay sales bhandup west. Have called and requested for installation but no response received.

                          The most important thing is no one answers the phone in the vijay sales bgandup west outlet. Yoir cusyomer care number for mumbai os not working. Are you guys aware of this or u have done that purposely.

                          U are a service provider and the most important thing in your business is attending to customers. So far i have not seen that quality. Its pathetic service where u dont even answer the calls and the customer care number is not even working.
                          Aug 6, 2017
                          Complaint marked as Resolved 
                          Vijay Sales customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 05, 2017
                          Vijay Sales Customer Care's response
                          Dear Guest,
                           
                          Greetings from Vijaysales.
                           
                          Please provide us with your billing details/Registered contact number as we are unable to find it with the name.
                           
                          Regards
                          Vijay Sales
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                            S
                            subroto bardhan
                            from Delhi, Delhi
                            Jul 4, 2017
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                            Address: New Delhi, Delhi, 110030
                            Website: Vijaysales. Com

                            Bought one TV from Vijay Sales on 30th of june.today 4th of July still its not installed. No one even bothered to call or investigate.
                            No call centre number is available.
                            Sales man from MG Road Guragon (Kanwar) is also never picks up phone.
                            3rd class/rotten service you people have.
                            Jul 04, 2017
                            Updated by subroto bardhan
                            Try all the customer care number of Delhi &Mumbai, contacted Videocon also.all are absolutely 3rd class.
                            1st time bought something from Vijay Sales.
                            Horrible experience
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                              Lalitsha
                              from Gurgaon, Haryana
                              Jul 3, 2017
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                              Address: Gurgaon, Haryana, 122001
                              Website: Vijaysales.com

                              Have purchased videocon washing machine on 30th june, 2017 sales team mentioned delivery date 1july2017 on voucher and assurance given by team that it will be delivered on given date ie. 1July 2017
                              Bt delivery has not yet done! Today is 3rd july and i talked almost every person on sales team at jacubpura branch on phone and personally went there.Mr.Saini, nitesh, Mr.gyan almost everyone and they are giving next date every time m talking to them.One more excuse they have is GST updation on system.Vijay sales is huge company then why they have not set and update their system 3 day before?

                              Also observed when i was purchasing product, sales manager was giving preferance to their relatives/friends and giving them heavy discount on washing machine and other products(because it was 30th june last date of GST clearance and discount).this is the way they treat consumers and make fool.

                              I am writing this because i dont want product now as you guys dont have commitments.I want my money back asap same requested today on jacubpura branch.
                              Vijay Sales customer support has been notified about the posted complaint.
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                                Dinesh Jethra
                                from Pune, Maharashtra
                                Jul 3, 2017
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                                Address: Mumbai City, Maharashtra, 400061
                                Website: www.consumercomplaints.in

                                Vijay sales customer care has been delaying on attending the leakage issues that we have been facing since the start. The AC is under warranty please replace it. Last few times the AC was serviced and it still leaks after a few days and now the frequency of leakages has increased. Since last 7 days I have been calling the customer care to attend but no one has still paid heed to it. Please do the needful at the earliest or earn a bad name for yourself in the market!!
                                Thank you!
                                Vijay Sales customer support has been notified about the posted complaint.
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                                  S
                                  Seema Pandya
                                  Jul 3, 2017
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                                  Address: Gondia, Maharashtra, 400062

                                  We bought Electrolux 2 ton Ac from Vijay Sales tax invoice dated 29may 2017 v number 156-swr05-17si6309 order number 104-gw05-17sot 654 customer code[protected].
                                  Name mr Ramesh Pandya.
                                  since the day of installation the Ac is causing trip of entire electricity system of the house. number of times the ac technician and electrician have paid visits done some things but the problem is not getting solved and we are not able to use the ac at all .

                                  company customer care only takes the complaint and keep sending technicians without yielding any further results.
                                  kindly help.
                                  Vijay Sales customer support has been notified about the posted complaint.
                                  I have book a tv. On the given delivery day they told that it will definately delivered. But it is not delivered yet. And no one picks the phone.
                                  Im bhushan koli from uran navi mumbai 400702, purchasing Led tv 50 inch from vijay sales panvel...3 year worranty base tv i purchance..3 year not complete, but 2 days tv giving problem..some white lines come on tv display...plz solve my issue as sson as possible..im regular customer of vijay sales..
                                  Please do the needful
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                                    Sudeep Roy
                                    from Mumbai, Maharashtra
                                    Jul 2, 2017
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                                    Address: Thane, Maharashtra, 400615
                                    Website: www.vijaysales.com

                                    Per attached invoice copy dt.24.06.2017 the product sony dvd home theater was delivered to my home address in thane on 26.06.2017 (Delay of 1 day) & was assured that within 2 working days it shall be installed.

                                    Today after delay of 5 days till now the above mentioned product is not installed & lying in the sealed box. Have followed up last 5 days to the maximum efforts to solve the issue asap. Today afternoon through teleconference call between vijay sales ghodbunder br & sony center thane assuring me by 7pm the responsible person shall visit my home & do the needful for installation of the said product.

                                    But it did not happen & the vendor did'nt had any courtesy to inform me why the deadline was not met.. So i again through phone informed vijay sales showroom tel # +[protected] made an humble request to send their transport to collect back the said product & issue me a credit note by tomorrow 03.07.2017.

                                    Would also request your office to look into my pending issue & inform the vendor to issue me a credit note asap after collection of the said product from my home address as above.

                                    Your co-operation in this regards shall be highly appreciated.

                                    Thanking you.

                                    With regards
                                    Sudeep roy
                                    Vijay Sales customer support has been notified about the posted complaint.
                                    I have bought a TV from Vijay sales and they just delivered me with the TV. No service for wall mounting. And now when i call for complaints they don't even receive my call. They don't attend their customers after selling the product. Worst customer service...
                                    The AC was purchased from your Indirapuram Ghaziabad outlet on 4th Sept 2016. Its performance is very poor. It broke down 4 times during short period. From Oct '16 to March '17 it was not used.
                                    I request replacement or free extended warranty for two years more.
                                    R.P. Srivastava
                                    Mobile- [protected]
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                                      Kannu Pandey
                                      from Delhi, Delhi
                                      Jul 2, 2017
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                                      Address: Ghaziabad, Uttar Pradesh
                                      Website: www.costumercomplaints.com

                                      I, kannu pandey purchased a new window blue star a/c on[protected] against the retail invoice v. No. 362-uip06-17rsiaof 198 of rs. 27200. You had delivered an old a/c packed in a new box and installed on[protected].in the evening when i returned from my office and checked the a/c, i was shocked to see an old a/c without plug having scratched and dusty surface. For refrence i'm providing you the images of the installed a/c. I request you to change and install a new a/c today.
                                      Regards
                                      Kannu pandey
                                      Vijay Sales customer support has been notified about the posted complaint.
                                      Dear Sir

                                      Whirlpool Refrigerator Booked on Dt 25/6/17 V. No. 103-AN06-17SO 1596 at

                                      Vijay Sales Andheri (W) product not receice yet
                                      Please look in what is status

                                      Rahul Sonar
                                      [protected]
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