Vijay Sales Complaints & Reviews

Smart TV Wise

MOther Board changed till now 2 times and still sme issue. Assue not resolved taht shows that Problem with Hardware

#rd time i have refused to get the mother board changed and have insisted to get the TV replaced as the fault is form the makers side.

Before filling a Complain to the consumer Court Taking a last chance by complaining here hope the issue gets resolved or else I would have no options left then filling a complaint at Condumer Court about Ur outlet and ur in HOme TV Brand WISE

Very bad service provided by the company, very bad experience, didn't respond to the query raised.
Even the customer care number are just
For registration. No further action taken against the query raised
It was really a very bad n worst experience with lot of mental stress

Hi . This is Amit. I had purchased a warpool washing machine on 26/2/2023 from Vijay sales gurgaon (122004) and on 1st of march a man called me from warpool( shatrudhan +[protected] for installation but i was on my work so I told him to come on next day. It was agreed to come at 11:30. I also reminded him But he did not come, i called again at 12 and he said I'm on the way I'm coming. And again I called him at 12:30 then he said I'll come after 1 and a half hour. So I got angered and I said to mom that sala sab pagal bana raha hai in frustration. And disconnect the call.
Then he called me back and said you are telling me sala. So I got more angered and said him that due to you i m facing loss of my work today. (1200 ka loss) which is not good. And the argument got more irrelevant. T
This is my last attempt to buy warpool from Vijay sales gurgaon. Hope you understand from the customer point of view . After sales service is very extremely sorry.
Please take care
[protected]

Bogus service, duplicate products, no warranty at all. vijay sales are not a reliable shop.

We had bought a Haier refrigerator from Vijay Sales in 2015 but lost the bill.
Me and my parents have been following up with them since the 7-8 days but they have been of no help. I have emailed them numerous times with my query but haven't received any response.
Have tried following up as well after writing the emails and all we hear is either them saying that they haven't received the email or the images attached in the mail aren't clear whereas I can clearly read from those.
the refrigerator is still in warranty and our compressor has stopped working which is going to cost 8-9k if we buy a new one.
This whole process has been really frustrating with the worst possible service ever.

Hi to the concern authority,

On Sunday that is on 12/02/2023 I have went to the showroom Vijay sales, ntr circle, Patamata, Vijayawada for buying iPhone 14 pro max 128gb deep purple of 2 numbers. I have been told that they have only one and they have to get the other Piece from another location which would take at least 2 days. In the mean time I had some negotiations with them and bought the phone for 1.32 lakh.

Manager also came to me and asked my number and shared his number to me saying call him if there is any issue

Up to now every this is good.

After billing completed I have asked them once again do u have any other storage of iPhone 14 pro max deep purple colour. They came back to me saying they have 256 gb so I have asked them to bill that phone also they saying they will give it to me for 1.41 lakh(this price is after reducing store discount) but at around 9:15 they said that data transfer will take time come tomorrow and close it. I double checked with the manager and the employee over there will they give me the promised price next day they said they will sell the phone for the promised price till 19th feb 2023.

We contacted showroom on Tuesday for some more negotiation which they told no .so because of our personal work we couldn’t go to the showroom on Tuesday .

We went to the showroom on Wednesday and told them will buy the iPhone 14 pro max 256 go deep purple. To my surprise they said they will give the phone for 1.425 lakh when we asked the reason they are saying irrelevant answers. I have contacted the manager he is not picking up calls nor responding to my what’sapp messages which is very wiered.

I doubt why your store manger or sales people in Vijayawada, Patamata store are are responding to a customer like this

The reason they are saying is offer is only for that day is the offer is only for that day if they would have told the same thing on Sunday I would have paid the full amount on that day itself and take the phone on next day. But they told me a lie that the said price will be till 19th feb

The whole intention of sending you email is I am definitely not requesting you to give me the phone for the promised price but I would like to know why your store people are tell lies to customer and not standing on their words.

I already bought a phone from you and interested to buy the second phone but I lost trust on your company because of the false promises that your store people are giving and the way that manager is responding back to calls and messages is disgusting.

Generally in a year I shop for at least 10 lakhs on Electronics but because of your employee behaviour you are losing the business.
I don’t say I am the only customer to you . You have more customers but if the employees keep doing this types of things to customers one day you will see the effect on your comany and sales

It is not even the matter of 1500 or 2000 bucks but it is the matter of trust

I can provide you the bill and proof for ever word that I am saying in the email.

Thanks

I have obtained quotation from vijay sales branch AS Rao nagar for purchase of IFB Washing machine and Euroclean Vaccum cleaner. The total amount of both the items are 41900/-
On 11.2.23 I have submitted Demand draft issued by Union Bank of India for 41900/- being the cost of above two items. DD No. 46446380 dated 10.2.2023 handed over at your As rao nagar store.
The DD was encashed in my bank but it is informed by your people that the DD was not encashed till date and goods were not delivered to me till today.
Hiw could it wont be credited in your acct even after 3 days ? I have been receiving calls from IFB regarding installation of machine
Please inquire and deliver the goods immediately to me as the DD amount was encashed and credited to your account.
Regards

Krupakar Sarma A

Dear Sir
< Request of Credit of Rs 3000 in Bajaj Finserv Wallet >

I have bought Voltas Window AC from Vijay Sales Office Sec 27, Mewla Maharajpur, Faridabad on Nov 21, 2022, bearing Order number HMM-C-SOA10956.

The salesperson told me that within one-month Rs 3000 will be credited to my Bajaj FinServ Wallet. The app was installed and even show me the credit of Rs 3/-, he told after a month you will find Rs 3000 credit here.
The promise is not kept, i have not received till now.

I want to buy another AC, bit now thinking that Vijay Salesperson tells lies.

Can you help it by getting me the credit of Rs 3000 in the Bajaj FinServ Wallet.?

Thanks
Richie Pal Singh
[protected]
[protected]@gmail.com

I am writing to make a complaint against Vijay Sales, an electronic shop, regarding a recent purchase I made from their store. I purchased a Sony 4K UHD LED TV and was misled by their salesperson regarding the extended warranty they sold me, claiming it was from Sony when in fact it was from Vijay Sales.

Additionally, the behavior of the sales personnel was unprofessional and aggressive. They used pressure tactics and lied to me in order to make the sale.

I feel deeply disappointed and frustrated with the experience I had at Vijay Sales and I request that appropriate action be taken against the salespeople involved. I also demand a full refund for the extended warranty, which was represented to me for an amount of INR 4114.

Vijay sales sold a faulted Morphy Richards 48SS Digichef OTG to me in the month of November. Soon after i purchased it, i had to step out the city the next day so did not get a chance to operate and that is one mistake i had done but upon arrival when i switched the OTG on for the first time, found its not working. When i complained these people ignoring the fact that they have done a fraud by selling a faulted appliance very conveniently said, it cant be replaced with a new OTG. The technician then i had to call from Morphy directly he mentioned the PCB is not working and i am still struggling to get that changed as well

Vijay sales have a ### marketing strategy that they initially received all the orders for apple days sale which was from 24 dec to jan 4 which they making delay to ship the order by saying stock will be available today or tomorrow. And untill the CUSTOMER say strongly to cancel the order they drag the shipping. The worst ever pathetic experience i had with online CUSTOMER CARE is they said the order is canceled but not updated in the website(this...

I have ordered a product 5 days ago from vijay sales online website and until now there is no information about the delivery and shipment of the product and their customer care is also unable to provide any assistance.

I ordered phone via online portal in vijay sales on 28th december 2022. But am not getting the delivery status of my order when it will be delivered.

i tried to call their customer care. But no response from them. everytime same answer it will be delivered within 2 to 3 days. But iwill not happen.

i had worst experience with their customer service. I want to know the when it will be delivered.

Order...

Dear Team,
I have the purchased chimney and gas from vijay sales rohini sec-3 delhi but waiting for installation since 3 month ... this is really pathetic

I pranav gudekar and i bought amtrad washing machine on may 2022. And already replaced once and now there is issue in new machine also already requst to them to change the brand and give us a new machine i'll ready to pay extra money but they denied now and please do consider and help us
Thank you

Purchased Sony x75 k tv from Vijay sales on 25 November 2022 and promised to install the tv on 26 November 2022, till date installation not completed. Vijay sales agent and Sony technician not responding to the calls correctly, we asked to bring the wallmount stand moveable stand to technician today for that he told it will be about Rs 3000 costly, he came for installation without that stand simpley went without installation. Hence, we want to return the tv is brand Sony x75, we have not expected this type of service from Sony, i think this delay may be because of third party platform i e. Vijay sales, any way customer has to suffer in between.

I placed an order with Vijay sales on 22nd November and haven't received any intimation about the order status by SMS or email. Every single time I had to login through my account and check the status.

To my surprise, the order status is changed to out for delivery. I waited the whole day, but nobody showed up. Also, Vijay Sales didn't even provide me any SMS saying order will be delivered today between X-to-X time.

The final nail in the coffin is their customer service and customer support. No matter what time of day you call, how many times you call they are always busy and the bot disconnects the call automatically.

Online order not delivered but Vijay sales claims delivered

I ordered 7 mobile phones during 23 and 24 Oct. 6 out of 7 delivered to address but 1 order never delivered.

I tried contacting Vijay Sales support by phone and email but they claim it has been delivered but they are unable to provide proof of delivery (courier company tracking details etc.) I'm following up with them for more than 2 weeks but they are not helping investigate this matter as where is my order misplaced.

I need my ordered delivered or amount refunded to source account.

Kindly help.
Order ID VS0006***23

Hi,

I kiran Kashyap, I have purchased the gas stove, chimney, oven from vijay sales pitampura branch Chimney and oven was ok but Delivered a damaged Gas Stove When asked for replacement of the damaged gas, shop Person (Vijay sales, Pitampura Branch) is saying, Sorry we can't replace it was not our fault, When i called to vijay sales customer care they behaved very rudely and listing customer problem

Vijay Sales...

Sell parsan very bad vaijy sell
Deepak [protected]