Vijay Sales — damage television

Address:	Tirupati nagar Virar west, Thane, Maharashtra, 401303
Website:	Consumer forum

Hi
I bought a philips television from vijay sales which was faulty as it had a black patch on the display for which i requested them to either refund or replace my television but they disagreed saying that they have a no replacement policy but if a person buys a product & finds a fault very sameday then i am sure that you get a replacement for being delivered a faulty product but our vijay sales management team straightly refused saying they have no refund no replacement policy & now that black patch is gone big into two big band as u can see in the pic uploaded i don't know why are they trained this way to cheat customers rather then this teach them to rob people atleast you don't have to deliver faulty displayed second hand product vijay sales you are just a shame on the name no wonder how your company grew this big
I request who ever reads this message pls stop purchasing products from vijay sales forward the links to all your family & friends so that they don't suffer the problems i am facing
Thanks
Prasad k kandalkar