Vijay Sales — defective product not replaced after 15 days

Address:

411061

Hello vijay sales,

I bought faber chimney from vijay sales baner outlet (Address:pride purple accord, near rmz icon, baner road, pune-411045.).
After checking the product the product was found defective and we asked the concerned people from vijay sales to replace the product and provide a defect free product but after 15 days their has been no positive response and product has not yet been replaced.

It seems vijay sales have stoped being serious abt their customers and taking them for granted. I have been buying products from vijay sales for many years but i am seriously reconsidering my thought of suggesting vijay sales to my friends or any known person.

Products details:

Product date:[protected]
Code:[protected]
Name:shejul dattatray
Contact no:[protected]/[protected]