Vijay Sales — Delivery n wrong exchange

Address:

Mumbai City, Maharashtra, 400050

My bill no :114-lrd06-16si76 on name of viral barmecha.

Delivery guy pick my old fridge samsung 450 ltr without any exchange order. As only servent was there at that time.
After that i have made complain to store. Store guys response was very bad he told that we will only refund 2000/- inr against this. As i was get tired to get confirmed abt this from end.

This is not a good customer service your manager was too rude and when he release payment he was talking about company policys.
Where was the policy when you pick without any paper.

I was always recommended vijay sales as my first choice bt from now i will not.