Vijay Sales — dividend valve is not found in our water purifier purchased on 5/1/2018 from chinchwad pune

Address:

Pune, Maharashtra

We purchased the pch064 eureka forbes w/purifier prime uv on 5/1/2018 from chinchwad, pune. On 6/1/2018, a guy named as deepak goyal mane came to install the purifier. He did his job and went but did not tell me that dividend valve is missing. Then on 8/1/2018 we complained about the water leakage from our purifier pipe. Then the service guy came on 12/1/2018. He asked me about the dividend valve but i had no idea of it. So i called vijay sales and told them that valve is missing. What they gave me was some mirza’s no. I contacted mirza but i’m vain no response from him. I request you to kindly provide me with dividend valve and take action against the vijay sales in chinchwad, pune. Ppl are not serious here. If no action taken then i will approach your md.