Vijay Sales — elica chimney: delay in installation and unaccountable service of

Address:

Ahmedabad, Gujarat, 382210

I purchased elica chimney on 11.11.18 from your dev arc mall outlet, ahmedabad. It was advised by the sales person that it will be installed in couple of days of delivery. The unit was delivered on 12.11.18. Even after 5 days of delivery, it is yet get installed. Above mentioned outlet was contacted and advised for the same. Even elica waa contacted. After continuations follow ups, engineer from elica visited on 17.11.18, he couldn't install the unit as no pipe was supplied by the vijay sales.
Even after full payment, no one in the outlet is absorbing the accountability and taking lead to resolve the issue.
Please advise the branch to coordinate and get the unit installed immediately.