[Resolved] Vijay Sales — faulty product supplied & service problem

Subodh Kumar Tiwari

from Mumbai, Maharashtra

Address:

Jacobpura, Gurgaon, Gurgaon, Haryana, 122001

I purchased washing machine from jacobpura shop salesman mr. Not in. They promised best service but after 3 days follow up they are not arranging the installation & demo service. I have tried to ifb & also complained on shop but they said not responded & showing negligence.
I purchased this matching after several call done by mr not in salesman & now he is ignoring my request. I want to return this machine back now.

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Aug 6, 2021

Complaint marked as Resolved

Vijay Sales customer support has been notified about the posted complaint.

Aug 15, 2019

Updated by Subodh Kumar Tiwari consumer complaints logo
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Electronics & AppliancesVijay Sales faulty product supplied & service problem
Vijay Sales — faulty product supplied & service problem

1 Review
Jacobpura, Gurgaon, Gurugram, Gurgaon District, Haryana, India
Subodh Kumar Tiwari on Aug 15, 2019
Mark as Resolved

I purchased IFB washing machine from Jacobpura shop salesman Mr. Nitin. They promised best service but after 3 days follow up they are not arranging the installation & demo service . I have tried to IFB & also complained on shop but they not responded & showing negligence.
I purchased this matching after several call done by Mr Nitin salesman & now he is ignoring my request. I want to return this machine back now.

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Comments

IFB Industries Customer Care

from Mumbai, Maharashtra

Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

IFB Industries Customer Care

from Mumbai, Maharashtra

Dear Sir/Madam,

We tried to call on provided number but unable to reach. Our technician has rectified the issue. Kindly observe the machine and write us back incase any further assistance.

Regards,
IFB APPLIANCES