Vijay Sales — led received in damaged condition

Deer all,

Really feel embarrassed to see the the services of lg and vijay sales., still i haven't got any response from any one..
Omg what all you guys are doing there.
Sinve morning i was waiting for the revert from vijay sales and lg via mail bit no revert.
Now today on 10th september i called to lg customer care number an lady has picked the call and i asked about the replacement she said yes yes yes sir noting more i thought she not have an atequate to speak with customers.
After that i spoke mr. Nipun manager mobile no.[protected] of vijay sales at district center janak puri new delhi, first he said they will not replace as this lg smart led is broken by us, i will attached all audio clips to this mail. After arguing with him he confirmed over the call that he will ready to replace it and will send someone to collect led from my residence
Now let's talk about the nonsense question puted by manager mr. Nipun. He asked us that led broken by outside or inside i replied inside... This is commonsense that if we force anything from outer surface that intently that product become broken from outer surface first then from inner.
Now tell me how this received in inner broken condition... This is all about fake vijay sales and lg..

Now at around 6 i got call from lg engineer mohan vishnwakarma he said wrbwilk replace only of we will pay 13000, are you guys mad, i will not pay single panny for this, this is what # you guys are talking about.
You guys have not manner how to talk with customer.
Now i callee nipun and informed if tomorrow till 12 if i will not get any response from lg or vijay sales will come to vijay sales district center and throw the led to your office and will file police complaint.

Yor all are making fake promises to customers
I will lodge this to everywhere on social netwrok

Please check all attached audio clip.

Regard
Satyen vijay rathod
+91-[protected]